Episodes

Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?

For more resources, check out: elitebsc.com

Here are 5 reasons why your janitorial company is not growing like you want....5 reasons you are selling more of the kinds of jobs that make you successful in the long run. elitebsc.com

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game? elitebsc.com

In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.com

Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.

Janitorial service agreements are an important piece of every customer relationship. They protect your company, guard the relationship, and lower your company's risk profile. This episode outlines a few of the things you need to include in your service agreements. For more resources, check out elitebsc.com

Everyone will eventually sell or pass on their business. How can you minimize risk and maximize value to make yourself ready when the day comes? For more resources, check out http://elitebsc.com

The managers and leaders you hire will make or break your cleaning company. In this episode, you will hear a talk delivered at a recent workshop on hiring field managers and key leaders. For more resources, check out http://elitebsc.com

Getting an additional 1%, 2%, or ever 3% on your bottom line can be a huge deal. While often overlooked, supply expense is one way to get some of those savings.

Getting an accurate estimate of work hours is the primary way to ensure your bids are competitive and profitable. But how can you ensure that estimating correctly? Is there an easier, more accurate way?

Mark and Stephen Patton have built an exceptional company in an area of the country overlooked by most. This interview gives you a peek behind the curtain of what they have built. For more resources check out: http://elitebsc.com

To boost profits, we often think about cutting costs. But sometimes, the best revenue comes from increasing revenue at existing accounts. http://elitebsc.com

Sometimes, in the whirlwind of day-to-day business in the cleaning industry, we can lose sight of why we do what we do. Is the grind worth it? Is there a bigger picture to be seen for the business owner? http://elitebsc.com

Every cleaning business wants to grow their company. Some want to get from $500k to $1M annually. Others want to make the leap from $2M to $5M. But if you find yourself stuck, unable to grow, consider if one of these reasons is keeping you from growing.

Danny Frayre has been a member of the Elite BSC group for a few years and quickly became a friend. In this podcast interview, you will get a behind-the-scenes peek at a young man who will do great things in the commercial industry. For more resources, check out: http://elitebsc.com

Every janitorial company must start with small accounts. This is normal. But if you want to reach new plateaus - maybe $3M or $5M or $10M - you need larger accounts. However, at the same time, you should stop pursuing small account. This episode makes the case for that philosophy. For more resources, visit http://elitebsc.com

Not all janitorial contracts are beneficial to your company. But how do you know when to turn one down? In this episode, 5 factors are discussed that could lead you to say "NO" to certain cleaning jobs. For more information, please visit: http://elitebsc.com

For people who can otherwise be very rational and objective, we often approach interviews with a bit of hocus pokus. In this episode, we will look at SEVEN different mistakes janitorial business owners make in the manager interviewing process. For more resources, visit http://elitebsc.com

In the cleaning industry, we often fail to treat our workers with the value and dignity they deserve. This is not just an ethical problem; it could also impact company culture, retention, and even profits. http://elitebsc.com

Cold calling can be stressful, and while there are a few weird people who enjoy it, most of us don't like it. But in the commercial janitorial industry, you must be able to cold call to gather information. In this podcast, I offer a simple method for cold calling that will take some of the stress away. It will also set you up for warmer calls in the future. And perhaps most importantly, it will fill your pipeline with opportunities. For more info visit http://elitebsc.com

Once you have developed an Ideal Client Profile, how do take that criteria and build a prospect list? In this episode, we will examine 5 methods for finding commercial cleaning prospects, all while sitting at your desk.

Every janitorial company wants to grow, sell more accounts, and increase revenue. But where do you start? Do you just pick up the phone and start calling? No! The first step in the sales/marketing process is to identify and clarify your ideal client profile. For more resources, check out http://elitebsc.com

Frantz Building Services was founded in 1985 as a small town commercial janitorial contractor. Between 1985 and 2007, the company grew to approximately $1.5 million in revenue. Since 2007, Frantz has grown to $20+ million in annual revenue. This episode is the story of that growth, including the mistakes made and lessons learned. For more resources, check out http://elitebsc.com