Episodes

Lash Boss Summit will be held April 22-23, 2023 in Austin, Texas Head to www.lashbosssummit.com to grab an early bird ticket. If you choose the payment plan option, you’ll just need to place a downpayment of $99 to secure the early bird pricing. Can’t wait to see you all there! The post 121 – Lash Boss Summit appeared first on Lash Boss Radio.

Hello everyone! Hope you all had a great thanksgiving. I ended up catching Influenza A so my posting AND recording schedule was thrown off. But we’re back with a new episode! In this ‘mini-sode’ I’ll discuss how I built my clientele as a solo artist and the things I still find relevant in building clientele in my lash salon as well. @shelbythelashboss on Instagram www.lashbossradio.com to submit a topic request or nominate a guest The post 120 – Building clientele and increasing revenue appea...

Ever feel like there is always so much to do that you then feel frozen? Here are some thoughts about goal setting, to-do lists, batching work, and differentiating what are forward setting actions and what are maintenance actions in your work day. Doing this has helped me create wealth for myself and my team through continuous projects, goal hitting, and effective time management. Lash Boss Radio now airs Monday-Friday on all streaming platforms. The post 118 – Setting Goals for your Lash Busi...

This episodes uncovers the various little to no cost actions you can take today to increase revenue. Make sure you are doing these things before hiring another person or opening another location. Lash Boss Radio now airs every Monday-Friday on all streaming platforms! Interviews can be found on the Lash Boss Radio Youtube channel. Visit www.lashbossradio.com to submit a topic request or nominate a guest. Follow @shelbythelashboss on Instagram to connect with me there! The post 117 – Largest ...

Lash Boss Radio is now airing daily Monday-Friday on all streaming platforms. Lash Boss Radio Interviews from last season and beyond will always be found on Youtube as well Submit a topic or nominate a guest at www.lashbossradio.com @shelbythelashboss on Instagram The post 116 – Habits of successful salon owners appeared first on Lash Boss Radio.

Have you ever sat in a class and thought “Oh my gosh, why didn’t anyone ever tell me that! This is the only way I’m going to think now!” ? Then this episode is for you! Lash Boss Radio is now airing daily Monday-Friday on all streaming platforms. Lash Boss Radio Interviews from last season and beyond will always be found on Youtube as well Submit a topic or nominate a guest at www.lashbossradio.com @shelbythelashboss on Instagram The post 115 – What to do with varying opinions in the lash ind...

Observing each experience you have as a salon owner can help your company reach new heights. The owner of a company has a part to play in every situation whether that be hiring that certain someone in the first place, lack of communication, etc. This episode dives into why someone would leave a company and all of the things you can take away from those situations. The post 114 – What can you learn from your experience with former employees? appeared first on Lash Boss Radio.

You lose a client here and there, could it be something you’ve done? Maybe! Let’s explore and get curious on the various reasons clients would get turned off aside from the obvious – location, value not matching the price, and work not lasting or looking great. There may be a few other things that you’re missing. Once client experience is mastered, that’s when your business really starts flowing. Lash Boss Radio is now airing a new episode 5 days a week! Listen on any podcast platform, and whe...

What is the disconnect between first time and repeat clients? Can you create an experience that has both first time clients AND repeat clients coming back again and again? YES! In this episode we discover why a client would or would not stay with a business. This is the same formula I use in my own salon with 10 artists. Knowing where your client retention is would be the starting point, so try exploring your software for that information or call your software’s customer service for assistance...

This episode helps you retain the value you have for your services by diving into the art of discounting correctly (if ever). Discounting your services often can easily become an issue that takes some time to bounce back from. Luckily, I give you several pointers to how to discount, if at all! The ultimate goal is to get to a point where you never have to discount anything. If you’re not there yet, this episode is for you! Lash Boss Radio now airs 5 days a week! Listen on any podcast platform a...

“I don’t know my schedule” “I have to check my calendar and I’ll call” Have you heard either of these two sentences before? It’s a complete toss up whether that person will actually call to rebook. Sure, some people may not know their schedule in two weeks but most people do. Especially if they are excited about their lash set, they will make whichever they are offered time work for them. In this episode I talk about how to get to the end result of a fully booked, optimized schedule that works ...

In this episode I dive into the differences between customer experience and customer service in the beauty industry. How can we ensure that the client has a 10/10 experience vs just saying “My lash artist was nice but…”? In my previous episode, 108, I give you a ton of free ways to enhance the client experience. So, these two go hand in hand! Listen to Lash Boss Radio now Monday-Friday with a new topic based episode every day! Follow me on Instagram @shelbythelashboss and find my interviews on...

Hello everyone! I’m back with a brand new season and some exciting changes. You’ll get to enjoy an episode of Lash Boss Radio each and every day, excluding weekends! I created short, topic focused episodes that you can listen to on the way to work, while lashing, or while cleaning your space. Each episode is easily digestible and contains action items for you to immediately apply to your business today. Follow me on Instagram @shelbythelashboss and find episodes that contain interviews on YouTu...

Most people think there are only two ways to go to the next level in this industry; salon ownership or starting a lash brand. Paul and Tussanee join me to talk about the additional options you have in the lash industry. This episode was recorded in person for my new Youtube channel, but the recording studio regretfully informed me that they have lost our footage. Luckily they still had the audio files. You can watch all other episodes on Youtube now! View and subscribe to the Lash Boss Radio Y...

Cheryl Peng, founder of Untamed Artistry joins me and AnneMarie Lorenzini, managing director of UA for a chat on success and navigating burnout. Is there a way to spot the signs of burnout? What should you do if you are already burnt out? Find our their take on this and more in this hour episode. I found this to be one of my favorite episodes to record because I could relate so much to the success mindset and burnout stories. Hope you all enjoy! Shop UA products here or join the Lash Nerd Commu...

In this quick 20 minute episode, Valerie shares how quickly she experienced growth with using reels on Instagram as well as how much she has grown since she started putting out content consistently. Follow Valerie on Instagram: https://.instagram.com/beautygalval Follow Shelby on Instagram: https://.instagram.com/shelbythelashboss The post 105 How using reels can grow your lash business with Valerie Nah appeared first on Lash Boss Radio.

In this episode, Mo and I discuss her mindset as a lash salon owner, importance of lash community, and more! Timecodes: 0:00 Intro 0:32 How Mo got started in the lash industry 16:09 NICU 19:50 Hurricane Harvey 26:19 Reopening 28:37 Lash Community 32:41 Lash Bash 37:33 Lessons from salon ownership 46:26 Ownership through 2019-now 49:27 Lash Boss Conference 52:57 Present day lash industry 54:07 Reels 58:31 Outro Follow Mo on Instagram: https://www.instagram.com/lashluva2 https://www...

In this episode, I brought in health and wellness coach, Taylor Morgan from The Captain’s Lifestyle Podcast. Taylor and I met on a spiritual retreat recently and after getting to know him and seeing all of the positive change he brings his audience and coaching clients, I knew I had to bring him on the show to share his tips on optimizing your physical and mental health. Our industry is filled with artists who skip meals, skip the gym, and work without breaks. I hope this podcast changes that. ...

Thank you to Kristin Dalton of Krush Artistry in Austin, Texas for joining me for my first in person interview for the Lash Boss Radio YouTube Channel! View this Episode on Youtube: Follow Kristin on Instagram www.instagram.com/krushartistry Follow Lash Boss Radio on Instagram: www.instagram.com/lashbossradio Listen to Lash Boss Radio on Apple Podcasts: https://itunes.apple.com/us/podcast/lash-boss-radio/id1352516634 Google Podcasts: https://www.google.com/podcasts?feed=aHR0cDovL3d3dy5sYX...

Lash Boss Radio is now on Youtube for Season 11 and beyond. You can still listen to Lash Boss Radio everywhere you find podcasts. See the YouTube Channel here: https://www.youtube.com/c/LashBossRadio Follow Lash Boss Radio on Instagram www.instagram.com/lashbossradio Find All Podcast Episodes, including Episode 1-100 here: https://blubrry.com/lashbossradio/ Listen to Lash Boss Radio on Apple Podcasts: https://itunes.apple.com/us/podcast/lash-boss-radio/id1352516634 Google Podcasts: https:/...

Thank you so much for supporting Lash Boss Radio for the last 3 years! It has been such a ride and I am so glad to be here. A HUGE thank you to my friends Paul and Tussanee from the beloved Lashcast Podcast. They came on this episode to interview me about my journey. I loved their questions and had a great time chatting with them as always. I owe so much credit to them for showing me more about the salon industry (Strategies, Serious Business Conference, LashCon, etc) and being a listening ear ...

I am sharing my favorite classes and conferences I’ve attended in my lash career so far. I try to take courses consistently and always make time for lash conferences. If you plan for attending events and put it into your cash flow plan, you’ll set yourself up to advance your career even further, make more money, and of course have fun! I also want to note that I feel like I have taken something away from every class and conference I’ve attended, BUT the ones listed in this episode are ones tha...

In our industry, we often see multiple clients a day and hear their stories, let them vent, and give them our best work while simultaneously giving a therapy session. It can be a lot, especially when we all have our own stresses. You may be struggling with burn out, over extending yourself for clients, or you may feel like there is not enough time in the day to accomplish everything. You may even be one of those people that doesn’t feel like they had a good day if they weren’t “productive” enou...

A client challenge is exactly what it sounds like: some sort of challenge between you and your client! A challenge can be something as small as the client didn’t like your music to a client didn’t like the lashes you placed on them. If you document each and every client challenge, big or small, you are able to see trends amongst your clientele and analyze what you can do to improve or prevent future ones! Over time, you are able to consistently give exceptional client experiences based on what...