Episodes

Feb. 8, 2022

Self-Disclosures and Self-Reporting

Back in 2010, the OIG and HHS established a Medicare self-referral disclosure protocol (SRDP) that sets forth a process enabling providers of services and suppliers to self-disclose actual or potential violations of the physician self-referral statute. Along with self-referrals, CMS published a final rule for the reporting and returning of overpayments that fall under the SRDP protocols. In this episode of the Edge Podcast, Terry Fletcher welcomes back healthcare attorney and NSCHBC member Ama...
Jan. 11, 2022

Social Media for Medical and Dental Practices

Welcome to the first NSCHBC Edge Podcast of the new year. Terry Fletcher is joined by Maureen Uy of Associated Marketing, to explore the topic of social media for medical and dental practices. What is necessary to make sure you are on top of the information highway? A social media platform can generate both good and bad reactions, but it can also help you grow your patient population. The hosts share their insights on what content to publish and how often, plus what platforms are best suited ...
Jan. 11, 2022

Social Media for Medical and Dental Practices

Welcome to the first NSCHBC Edge Podcast of the new year. Terry Fletcher is joined by Maureen Uy of Associated Marketing, to explore the topic of social media for medical and dental practices. What is necessary to make sure you are on top of the information highway? A social media platform can generate both good and bad reactions, but it can also help you grow your patient population. The hosts share their insights on what content to publish and how often, plus what platforms are best suited ...
Jan. 11, 2022

Social Media for Medical and Dental Practices

Welcome to the first NSCHBC Edge Podcast of the new year. Terry Fletcher is joined by Maureen Uy of Associated Marketing, to explore the topic of social media for medical and dental practices. What is necessary to make sure you are on top of the information highway? A social media platform can generate both good and bad reactions, but it can also help you grow your patient population. The hosts share their insights on what content to publish and how often, plus what platforms are best suited ...
Dec. 14, 2021

Are compliance manuals required for physician practices?

In this episode of the NSCHBC Edge Podcast Terry Fletcher welcomes fellow NSCHBC Member and Consultant Sean Weiss to discuss compliance plans for physician practices. Having a compliance program in place to address detected offenses and take corrective action is necessary with the advent of the Omnibus vaccine mandates, OSHA regulations for safety, and the OIG's requirement for Medicare and Medicaid providers. It is imperative practices take a look at their corporate compliance programs and ho...
Dec. 14, 2021

Are compliance manuals required for physician practices?

In this episode of the NSCHBC Edge Podcast Terry Fletcher welcomes fellow NSCHBC Member and Consultant Sean Weiss to discuss compliance plans for physician practices. Having a compliance program in place to address detected offenses and take corrective action is necessary with the advent of the Omnibus vaccine mandates, OSHA regulations for safety, and the OIG's requirement for Medicare and Medicaid providers. It is imperative practices take a look at their corporate compliance programs and ho...
Dec. 14, 2021

Are compliance manuals required for physician practices?

In this episode of the NSCHBC Edge Podcast Terry Fletcher welcomes fellow NSCHBC Member and Consultant Sean Weiss to discuss compliance plans for physician practices. Having a compliance program in place to address detected offenses and take corrective action is necessary with the advent of the Omnibus vaccine mandates, OSHA regulations for safety, and the OIG's requirement for Medicare and Medicaid providers. It is imperative practices take a look at their corporate compliance programs and ho...
Nov. 9, 2021

Telehealth Now: Compliance and Regulations

Nearly two years into the current pandemic, Telehealth continues to make headlines. In the latest episode of the NSCHBC Edge Podcast, Terry Fletcher chats with healthcare consultant David Zetter, CHBC, of Zetter Healthcare, about a number of topics. Among those discussed include 1135 Waivers still in place, Patient Consents that have expired, Audio and Video Encounters, and the CARES Act. The hosts also mention individual states that have either extended or waived their state mandates for Tele...
Nov. 9, 2021

Telehealth Now: Compliance and Regulations

Nearly two years into the current pandemic, Telehealth continues to make headlines. In the latest episode of the NSCHBC Edge Podcast, Terry Fletcher chats with healthcare consultant David Zetter, CHBC, of Zetter Healthcare, about a number of topics. Among those discussed include 1135 Waivers still in place, Patient Consents that have expired, Audio and Video Encounters, and the CARES Act. The hosts also mention individual states that have either extended or waived their state mandates for Tele...
Nov. 9, 2021

Telehealth Now: Compliance and Regulations

Nearly two years into the current pandemic, Telehealth continues to make headlines. In the latest episode of the NSCHBC Edge Podcast, Terry Fletcher chats with healthcare consultant David Zetter, CHBC, of Zetter Healthcare, about a number of topics. Among those discussed include 1135 Waivers still in place, Patient Consents that have expired, Audio and Video Encounters, and the CARES Act. The hosts also mention individual states that have either extended or waived their state mandates for Tele...
Oct. 12, 2021

HIPAA/HIPPA, plus vaccine mandates: are they legal?

In this episode of the NSCHBC Edge podcast, host Terry Fletcher is joined by NSCHBC member and healthcare attorney Amanda Waesch. They discuss the "realities" of HIPAA and what it means in terms of your privacy and rights. For example, can anyone ask you if you're vaccinated? And do you have to reply? This leads to a polarizing discussion of COVID-19 Vaccine Mandates. Is this legal to enforce? Why this virus and not others? And can this have an impact on a physician's status as a participating...
Oct. 12, 2021

HIPAA/HIPPA, plus vaccine mandates: are they legal?

In this episode of the NSCHBC Edge podcast, host Terry Fletcher is joined by NSCHBC member and healthcare attorney Amanda Waesch. They discuss the "realities" of HIPAA and what it means in terms of your privacy and rights. For example, can anyone ask you if you're vaccinated? And do you have to reply? This leads to a polarizing discussion of COVID-19 Vaccine Mandates. Is this legal to enforce? Why this virus and not others? And can this have an impact on a physician's status as a participating...
Oct. 12, 2021

HIPAA/HIPPA, plus vaccine mandates: are they legal?

In this episode of the NSCHBC Edge podcast, host Terry Fletcher is joined by NSCHBC member and healthcare attorney Amanda Waesch. They discuss the "realities" of HIPAA and what it means in terms of your privacy and rights. For example, can anyone ask you if you're vaccinated? And do you have to reply? This leads to a polarizing discussion of COVID-19 Vaccine Mandates. Is this legal to enforce? Why this virus and not others? And can this have an impact on a physician's status as a participating...
Sept. 7, 2021

Best practices for hiring medical practice staff

In this episode of the NSCHBC Edge Podcast, Healthcare Business Consultant Chris Zaenger of Z Management Group, Ltd. joins host Terry Fletcher to discuss hiring the right people in management positions in your practice. Among those decisions is whether your spouse or relative should be on the hiring list! Also on the agenda, is salaries, remote workers, and staff members who look good on paper: but are they the best fit? Join us for this fun and lively topic!
Sept. 7, 2021

Best practices for hiring medical practice staff

In this episode of the NSCHBC Edge Podcast, Healthcare Business Consultant Chris Zaenger of Z Management Group, Ltd. joins host Terry Fletcher to discuss hiring the right people in management positions in your practice. Among those decisions is whether your spouse or relative should be on the hiring list! Also on the agenda, is salaries, remote workers, and staff members who look good on paper: but are they the best fit? Join us for this fun and lively topic!
Sept. 7, 2021

Best practices for hiring medical practice staff

In this episode of the NSCHBC Edge Podcast, Healthcare Business Consultant Chris Zaenger of Z Management Group, Ltd. joins host Terry Fletcher to discuss hiring the right people in management positions in your practice. Among those decisions is whether your spouse or relative should be on the hiring list! Also on the agenda, is salaries, remote workers, and staff members who look good on paper: but are they the best fit? Join us for this fun and lively topic!
Aug. 10, 2021

Practice Start-ups and Feasibility

Practice start-up services can be very tedious to get a medical practice off to a solid start and firm foundation. This episode of the Edge Podcast discusses startups and practice feasibility, going to work for an established private practice, or joining a Kaiser-like model or ACO to get a new physician's feet wet. Joining Terry is NSCHBC member and Doctor's Management Healthcare Business Consultant Valora Gurganious. Valora serves clients in all medical specialties. She works with the intric...
Aug. 10, 2021

Practice Start-ups and Feasibility

Practice start-up services can be very tedious to get a medical practice off to a solid start and firm foundation. This episode of the Edge Podcast discusses startups and practice feasibility, going to work for an established private practice, or joining a Kaiser-like model or ACO to get a new physician's feet wet. Joining Terry is NSCHBC member and Doctor's Management Healthcare Business Consultant Valora Gurganious. Valora serves clients in all medical specialties. She works with the intric...
Aug. 10, 2021

Practice Start-ups and Feasibility

Practice start-up services can be very tedious to get a medical practice off to a solid start and firm foundation. This episode of the Edge Podcast discusses startups and practice feasibility, going to work for an established private practice, or joining a Kaiser-like model or ACO to get a new physician's feet wet. Joining Terry is NSCHBC member and Doctor's Management Healthcare Business Consultant Valora Gurganious. Valora serves clients in all medical specialties. She works with the intric...
July 13, 2021

Adding NPP's to make your practice cost-effective and profitable

It has been reported that Medical Practices with NPP/APP's and other non-physician providers are more profitable and productive. In this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Business Consultant Adam Middleton to discuss how NPPs can increase access, hours expansion, value-based services, and profitability. Listen in to this discussion to help you make an informed decision to add NPPs or not into your practice!
July 13, 2021

Adding NPP's to make your practice cost-effective and profitable

It has been reported that Medical Practices with NPP/APP's and other non-physician providers are more profitable and productive. In this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Business Consultant Adam Middleton to discuss how NPPs can increase access, hours expansion, value-based services, and profitability. Listen in to this discussion to help you make an informed decision to add NPPs or not into your practice!
July 13, 2021

Adding NPP's to make your practice cost-effective and profitable

It has been reported that Medical Practices with NPP/APP's and other non-physician providers are more profitable and productive. In this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Business Consultant Adam Middleton to discuss how NPPs can increase access, hours expansion, value-based services, and profitability. Listen in to this discussion to help you make an informed decision to add NPPs or not into your practice!
June 8, 2021

Should you outsource your medical billing? Or keep it in-house?

Whether you are an independent, small or large practice, it is important to think about the pros and cons of outsourcing your medical billing. On this episode of the Edge Podcast, guest Cyndi Walker CHBC joins Terry Fletcher to help you determine if outsourcing is right for your practice – and what factors go into making that decision. Cyndi and Terry also discuss the difference between outsourcing and offshoring: do you know the difference? Tune in as the hosts provide the answers for all of ...
June 8, 2021

Should you outsource your medical billing? Or keep it in-house?

Whether you are an independent, small or large practice, it is important to think about the pros and cons of outsourcing your medical billing. On this episode of the Edge Podcast, guest Cyndi Walker CHBC joins Terry Fletcher to help you determine if outsourcing is right for your practice – and what factors go into making that decision. Cyndi and Terry also discuss the difference between outsourcing and offshoring: do you know the difference? Tune in as the hosts provide the answers for all of ...