Episodes
June 8, 2021
Should you outsource your medical billing? Or keep it in-house?
Whether you are an independent, small or large practice, it is important to think about the pros and cons of outsourcing your medical billing. On this episode of the Edge Podcast, guest Cyndi Walker CHBC joins Terry Fletcher to help you determine if outsourcing is right for your practice – and what factors go into making that decision. Cyndi and Terry also discuss the difference between outsourcing and offshoring: do you know the difference? Tune in as the hosts provide the answers for all of ...
May 11, 2021
When should I hire a healthcare consultant?
Have you sprung a leak in your RCM? Do you renegotiate or review your insurance contract language regularly? What about EOB review? You may have payment posters, but who in your practice is deciding to appeal or write off denials - or work those denials? Have you checked in on your E/M documentation and coding with the new 2021 rules for office visits? If you are a primary care are you utilizing your NPPs by adding value-added services, like AWV or CCM? Terry Fletcher talks with David Zetter,...
May 11, 2021
When should I hire a healthcare consultant?
Have you sprung a leak in your RCM? Do you renegotiate or review your insurance contract language regularly? What about EOB review? You may have payment posters, but who in your practice is deciding to appeal or write off denials - or work those denials? Have you checked in on your E/M documentation and coding with the new 2021 rules for office visits? If you are a primary care are you utilizing your NPPs by adding value-added services, like AWV or CCM? Terry Fletcher talks with David Zetter,...
May 11, 2021
When should I hire a healthcare consultant?
Have you sprung a leak in your RCM? Do you renegotiate or review your insurance contract language regularly? What about EOB review? You may have payment posters, but who in your practice is deciding to appeal or write off denials - or work those denials? Have you checked in on your E/M documentation and coding with the new 2021 rules for office visits? If you are a primary care are you utilizing your NPPs by adding value-added services, like AWV or CCM? Terry Fletcher talks with David Zetter,...
April 13, 2021
Financial planning in 2021 for medical practices: now and after PHE
This edition of The Edge Podcast focuses on the financial challenges most medical practices have faced during the last year: what did we learn from the pandemic to pivot our Medical Practices Financial Profile to a more profitable future? Terry welcomes Practice Consultant Ginny Martin to the program to discuss extending hours, APNs, Medicare wellness services, and working AR with our remote RCM staff.
April 13, 2021
Financial planning in 2021 for medical practices: now and after PHE
This edition of The Edge Podcast focuses on the financial challenges most medical practices have faced during the last year: what did we learn from the pandemic to pivot our Medical Practices Financial Profile to a more profitable future? Terry welcomes Practice Consultant Ginny Martin to the program to discuss extending hours, APNs, Medicare wellness services, and working AR with our remote RCM staff.
April 13, 2021
Financial planning in 2021 for medical practices: now and after PHE
This edition of The Edge Podcast focuses on the financial challenges most medical practices have faced during the last year: what did we learn from the pandemic to pivot our Medical Practices Financial Profile to a more profitable future? Terry welcomes Practice Consultant Ginny Martin to the program to discuss extending hours, APNs, Medicare wellness services, and working AR with our remote RCM staff.
March 9, 2021
PPP, EDIL, HHS funding :are you prepared for tax season?
During the COVID-19 pandemic a lot has happened: the shutdowns, the halting of elective surgeries and procedures, the pivot to telehealth, and a decline in patient encounters. The healthcare community had to figure out how they would financially stay afloat during the PHE. Provider Relief Funding came in the form of HHS Funds, EIDL, PPP, AAP and more. In this episode of the Edge Podcast, Terry Fletcher welcomes Jennifer Pemble CPA CFE, CHBC, of Warren Averett, to discuss all of the offerings a...
March 9, 2021
PPP, EDIL, HHS funding :are you prepared for tax season?
During the COVID-19 pandemic a lot has happened: the shutdowns, the halting of elective surgeries and procedures, the pivot to telehealth, and a decline in patient encounters. The healthcare community had to figure out how they would financially stay afloat during the PHE. Provider Relief Funding came in the form of HHS Funds, EIDL, PPP, AAP and more. In this episode of the Edge Podcast, Terry Fletcher welcomes Jennifer Pemble CPA CFE, CHBC, of Warren Averett, to discuss all of the offerings a...
March 9, 2021
PPP, EDIL, HHS funding :are you prepared for tax season?
During the COVID-19 pandemic a lot has happened: the shutdowns, the halting of elective surgeries and procedures, the pivot to telehealth, and a decline in patient encounters. The healthcare community had to figure out how they would financially stay afloat during the PHE. Provider Relief Funding came in the form of HHS Funds, EIDL, PPP, AAP and more. In this episode of the Edge Podcast, Terry Fletcher welcomes Jennifer Pemble CPA CFE, CHBC, of Warren Averett, to discuss all of the offerings a...
Feb. 9, 2021
Are you taking Telehealth seriously? Or is this a "stopgap" during PHE?
The Edge Podcast welcomes Doctor's Management Consultant Grant Huang to the show. Grant joins host Terry Fletcher to talk about Telehealth during the PHE and what to expect post-PHE. With changes to the 2021 Medicare PFS and the CARES act flexibility set to roll back once the PHE ends, the two discuss the future of FaceTime and Skype as an approved platform, how to ready your practice to go all-in on Telehealth for your patients, and what you can do now to prepare for potential changes in reimb...
Feb. 9, 2021
Are you taking Telehealth seriously? Or is this a "stopgap" during PHE?
The Edge Podcast welcomes Doctor's Management Consultant Grant Huang to the show. Grant joins host Terry Fletcher to talk about Telehealth during the PHE and what to expect post-PHE. With changes to the 2021 Medicare PFS and the CARES act flexibility set to roll back once the PHE ends, the two discuss the future of FaceTime and Skype as an approved platform, how to ready your practice to go all-in on Telehealth for your patients, and what you can do now to prepare for potential changes in reimb...
Feb. 9, 2021
Are you taking Telehealth seriously? Or is this a "stopgap" during PHE?
The Edge Podcast welcomes Doctor's Management Consultant Grant Huang to the show. Grant joins host Terry Fletcher to talk about Telehealth during the PHE and what to expect post-PHE. With changes to the 2021 Medicare PFS and the CARES act flexibility set to roll back once the PHE ends, the two discuss the future of FaceTime and Skype as an approved platform, how to ready your practice to go all-in on Telehealth for your patients, and what you can do now to prepare for potential changes in reimb...
Jan. 11, 2021
Employee Terminations: simple, aggressive, and contract employees
Today's topic focuses on employment terminations. From simple terminations to aggressive employees, this episode focuses on how to handle challenging situations: including contract employees with a non-compete clause. Attorneys Amanda Waesch and Brian Meek role-play these real-life employer situations which could occur during or after the pandemic.
Jan. 11, 2021
Employee Terminations: simple, aggressive, and contract employees
Today's topic focuses on employment terminations. From simple terminations to aggressive employees, this episode focuses on how to handle challenging situations: including contract employees with a non-compete clause. Attorneys Amanda Waesch and Brian Meek role-play these real-life employer situations which could occur during or after the pandemic.
Jan. 11, 2021
Employee Terminations: simple, aggressive, and contract employees
Today's topic focuses on employment terminations. From simple terminations to aggressive employees, this episode focuses on how to handle challenging situations: including contract employees with a non-compete clause. Attorneys Amanda Waesch and Brian Meek role-play these real-life employer situations which could occur during or after the pandemic.
Dec. 8, 2020
Fee for Service Medicine and Front Desk Collections
Welcome to the latest NSCHBC Podcast where our topic for discussion is "Fee for Service Medicine and Front Desk Collections". Is Fee for Service Medicine here to stay? Is socialized medicine or a bundled/capitated payment system on our horizon or even a remote possibility? Also, we discuss being proactive when it comes to front desk collections and payments. Terry's guest contributor on this episode is the President of NSCHBC David Zetter, of Zetter Healthcare LLC. Together they will tackle t...
Dec. 8, 2020
Fee for Service Medicine and Front Desk Collections
Welcome to the latest NSCHBC Podcast where our topic for discussion is "Fee for Service Medicine and Front Desk Collections". Is Fee for Service Medicine here to stay? Is socialized medicine or a bundled/capitated payment system on our horizon or even a remote possibility? Also, we discuss being proactive when it comes to front desk collections and payments. Terry's guest contributor on this episode is the President of NSCHBC David Zetter, of Zetter Healthcare LLC. Together they will tackle t...
Dec. 8, 2020
Fee for Service Medicine and Front Desk Collections
Welcome to the latest NSCHBC Podcast where our topic for discussion is "Fee for Service Medicine and Front Desk Collections". Is Fee for Service Medicine here to stay? Is socialized medicine or a bundled/capitated payment system on our horizon or even a remote possibility? Also, we discuss being proactive when it comes to front desk collections and payments. Terry's guest contributor on this episode is the President of NSCHBC David Zetter, of Zetter Healthcare LLC. Together they will tackle t...
Oct. 21, 2020
NSCHBC Edge Podcast - Premiere Episode
The National Society of Certified Healthcare Business Consultants decided it was time to join the podcasting community to bring you healthy business principles, and conversations on what it takes for a medical or dental practice to be successful. We are bringing the Business of Medicine to you. Taking the time to understand the Business of Medicine is crucial for building a successful career and providing great patient care. We hope you will join us each month, as we tackle new topics, and bre...
Oct. 21, 2020
NSCHBC Edge Podcast - Premiere Episode
The National Society of Certified Healthcare Business Consultants decided it was time to join the podcasting community to bring you healthy business principles, and conversations on what it takes for a medical or dental practice to be successful. We are bringing the Business of Medicine to you. Taking the time to understand the Business of Medicine is crucial for building a successful career and providing great patient care. We hope you will join us each month, as we tackle new topics, and bre...
Oct. 21, 2020
NSCHBC Edge Podcast - Premiere Episode
The National Society of Certified Healthcare Business Consultants decided it was time to join the podcasting community to bring you healthy business principles, and conversations on what it takes for a medical or dental practice to be successful. We are bringing the Business of Medicine to you. Taking the time to understand the Business of Medicine is crucial for building a successful career and providing great patient care. We hope you will join us each month, as we tackle new topics, and bre...