The Property Management Show

The Property Management Show

The goal of the Property Management Show podcast is to deconstruct business success into its key components and invite subject matter experts to help you improve every facet of your property management business. The topics covered here range from property management marketing, industry innovations, ...

Building an AI-Native Property Management Company
The Property Management Show
Building an AI-Native Property Management Company

Recent Episodes

Sept. 30, 2026

Building an AI-Native Property Management Company

Building an AI-Native Property Management Company How can property managers implement Artificial Intelligence (AI) to make their companies more successful and efficient? The last time you joined us on The Property Management Show, we heard how Ping Hsu from Spotted Properties almost lost his business, but then transformed his role from being a property manager to a trusted advisor in the minds of his owners. In this episode, we’re shifting the conversation to how he has also built an AI-nativ
Sept. 3, 2026

From Property Manager to Trusted Advisor: How Ping Hsu Nearly Lost His Business and What He Learned

How can nearly losing your business help you shift from one mindset to another? Welcome back to The Property Management Show, where we deep dive into the world of property management, marketing, and entrepreneurship. I’m your host, Marie Tepman from Fourandhalf Marketing Agency. Today, we are joined by Ping Hsu, who has built something really incredible that a lot of people are striving to build. We’re talking about how he got there and what mistakes were made along the way so that we can lear
July 20, 2026

Portfolio vs. Departmental: Which One is a Better Property Management Team Structure?

Which structure works best for a property management business: Departmental or Portfolio? This is a topic that can be pretty polarizing in the industry. Welcome back to The Property Management Show, where we deep dive into the world of property management, marketing, and entrepreneurship. Today, we’re talking with two prominent property management business owners in Central Florida. Welcome to Maryann Hoffman and Andrew Dougill of Hoffman Realty and David and Stacy Wilson of Wilson Managemen
Oct. 9, 2025

Google Ads for Property Managers: Expert Insights from Maddie Lushington

Google Ads can be a powerful growth engine for residential property management marketing. But for many business owners, it’s also a source of frustration. Misconceptions, unrealistic expectations, and the complexity of campaign management often leave property managers saying, “Google Ads just doesn’t work for me.” On The Property Management Show podcast, Google Ads expert Maddie Lushington shared candid insights from her five years of running Google Ads campaigns for property managers across No
June 26, 2025

Maximize Property Management Revenue Part 3: Educating Owners and the Misuse of AI

The Property Management Show returns with Part 3 of Marie Tepman’s discussion with Todd Ortscheid, which builds off the earlier discussions of fee-maxing and choosing the right revenue model. In the conclusion of this series, we focus on the importance of education when it comes to property management marketing, and how to use AI to boost productivity without losing the human touch. Property Management Marketing Starts with Content Marketing To someone who does not know the property management
June 12, 2025

Maximize Property Management Revenue Part 2: Churn, Lifetime Value, and Legislation

Most property-management owners focus on adding new doors, or, they’re just concerned with reputation management and they don’t feel like they need to grow their business. But, they ignore the cause of lost revenue and lower customer lifetime values: annual churn that quietly erodes 20–25 % of portfolios. You probably don’t realize just how big your churn rate is. Welcome to Part 2 of our conversation with Todd Ortscheid, CEO of Revolution Rental Management. In this part of our series, we are