Episodes
Sept. 30, 2026
Building an AI-Native Property Management Company
Building an AI-Native Property Management Company How can property managers implement Artificial Intelligence (AI) to make their companies more successful and efficient? The last time you joined us on The Property Management Show, we heard how Ping Hsu from Spotted Properties almost lost his business, but then transformed his role from being a property manager to a trusted advisor in the minds of his owners. In this episode, we’re shifting the conversation to how he has also built an AI-nativ...
Sept. 3, 2026
From Property Manager to Trusted Advisor: How Ping Hsu Nearly Lost His Business and What He Learned
How can nearly losing your business help you shift from one mindset to another? Welcome back to The Property Management Show, where we deep dive into the world of property management, marketing, and entrepreneurship. I’m your host, Marie Tepman from Fourandhalf Marketing Agency. Today, we are joined by Ping Hsu, who has built something really incredible that a lot of people are striving to build. We’re talking about how he got there and what mistakes were made along the way so that we can lear...
July 20, 2026
Portfolio vs. Departmental: Which One is a Better Property Management Team Structure?
Which structure works best for a property management business: Departmental or Portfolio? This is a topic that can be pretty polarizing in the industry. Welcome back to The Property Management Show, where we deep dive into the world of property management, marketing, and entrepreneurship. Today, we’re talking with two prominent property management business owners in Central Florida. Welcome to Maryann Hoffman and Andrew Dougill of Hoffman Realty and David and Stacy Wilson of Wilson Managemen...
Oct. 9, 2025
Google Ads for Property Managers: Expert Insights from Maddie Lushington
Google Ads can be a powerful growth engine for residential property management marketing. But for many business owners, it’s also a source of frustration. Misconceptions, unrealistic expectations, and the complexity of campaign management often leave property managers saying, “Google Ads just doesn’t work for me.” On The Property Management Show podcast, Google Ads expert Maddie Lushington shared candid insights from her five years of running Google Ads campaigns for property managers across No...
June 26, 2025
Maximize Property Management Revenue Part 3: Educating Owners and the Misuse of AI
The Property Management Show returns with Part 3 of Marie Tepman’s discussion with Todd Ortscheid, which builds off the earlier discussions of fee-maxing and choosing the right revenue model. In the conclusion of this series, we focus on the importance of education when it comes to property management marketing, and how to use AI to boost productivity without losing the human touch. Property Management Marketing Starts with Content Marketing To someone who does not know the property management ...
June 12, 2025
Maximize Property Management Revenue Part 2: Churn, Lifetime Value, and Legislation
Most property-management owners focus on adding new doors, or, they’re just concerned with reputation management and they don’t feel like they need to grow their business. But, they ignore the cause of lost revenue and lower customer lifetime values: annual churn that quietly erodes 20–25 % of portfolios. You probably don’t realize just how big your churn rate is. Welcome to Part 2 of our conversation with Todd Ortscheid, CEO of Revolution Rental Management. In this part of our series, we are ...
May 28, 2025
Maximize Property Management Revenue Part 1: The Truth Behind Fee-Maxing
Welcome back to The Property Management Show! Today kicks off a special three-part discussion on fee-maxing with Todd Ortscheid. In Part One of this important conversation, we will take a look at what responsible fee-maxing looks like, how it can double your revenue, improve your services, and ultimately increase customer lifetime value. When done right, it can also keep residents on your side. Expect to unpack some juicy math. Todd Ortscheid: Automation Addict and Fee-Maxing Evangelist It’s ...
Jan. 22, 2025
Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)
Discover how data-driven maintenance metrics can boost resident satisfaction and improve NOI. Learn from Ray Hespen about benchmarking, AI triage, and the latest trends in property maintenance analytics. Transform your property management strategy with actionable insights! e70I3glN4DJYkIiiK6Fd
Jan. 16, 2025
AI’s Role in Attracting Owner Leads for Property Managers
Fourandhalf’s Marie Tepman, Interviewed by Marc Cunningham on the PM Build Property Management Business Podcast Marc Cunningham, from Grace Property Management and PM Build, invited Marie onto his podcast to talk about artificial intelligence (AI) and its role in property management marketing. Specifically, the discussion revolved around getting more owner leads for property managers. In an environment where budgets are shrinking and a lot of property managers are still unsure about AI, this di...
Dec. 31, 2024
PART 2: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)
Can vendor bidding solutions like RoDevia Brigham’s Proposabid create more transparency and detect fraud? That’s where we left off during Part 1 of this discussion on The Property Management Show. Let’s pick up the conversation about how the bidding process is broken, and how property managers can avoid wasting time and money. Here’s Part 2. How has Proposabid Contributed to Fraud Detection? When RoDevia was talking with her partner, they discussed how a lot of vendors would inflate pricing or...
Dec. 19, 2024
PART 1: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)
It’s been a long time since we put out an episode of The Property Management Show and today we’re excited to talk with RoDevia Brigham, the founder and CEO of Proposabid. The vendor bidding process is an entire industry on its own, and this is a topic we have not covered before on the podcast. Introducing RoDevia and Proposabid Proposabid does bids and estimations for properties and repairs across US. Their niche client base is property management companies, real estate investors, and mom-and...
May 2, 2024
Preparing Your Property Management Company for a Profitable Sale with Scott Duke of OpnRoad
Welcome back to The Property Management Show. On today’s episode, we’re talking to an expert on mergers and acquisitions, who has specific experience in property management. We’re talking to Scott Duke, of OpnRoad. He’s talking about the things that make a difference in the sale of a property management company. Your buyer and your profit will depend a lot on your contracts, your efficiency, and your team. Introducing Scott Duke Scott and his wife bought and ran a property management company i...
April 18, 2024
Persuasive Copywriting in the Age of AI
Amy Harrison is a sales and marketing copywriter from the U.K. and an expert in storytelling. After hearing her speak at a marketing conference and finding the information invaluable, we invited her onto The Property Management Show to talk about the evolution of marketing content and copywriting and how AI can help with persuasive copy, as long as you’re finessing the message with the information that only you have. Amy Harrison’s Background Amy thought she wanted to be a screenwriter for film...
April 4, 2024
Rental MLS: A Threat or a Tool to Help Property Managers?
PJ Clay, the Director of Client and Partner Services at Rental Beast, joins us on The Property Management Show to discuss the company’s role as the rental MLS, and how they provide back-end technology to MLS associations across the United States and Canada. We also discussed whether this type of technology can help or hurt property managers. PJ says it helps. Introducing Rental Beast Rental Beast calls itself the rental MLS. It provides back-end technology to MLS associations in certain marke...
March 21, 2024
Legacy Planning for a Property Management Business
Two guests are joining The Property Management Show today, and they are Scott Brady and Garrett Brady from Progressive Property Management in southern California. Scott has been on the show before, and tends to talk about forward-looking topics that involve challenging the status quo. Garrett is his son, and a big part of the company’s future. The topic today is legacy planning, which can be rather difficult for property management companies. Scott and Garrett are sharing their journey and whe...
March 7, 2024
The Power of Action Versus Perfectionism in Video Marketing
Marc Cunningham is a property management consultant and he’s also the President of Grace Property Management in Colorado. He’s joining The Property Management Show today not only because he’s a prominent figure in property management, but also because he’s one of the first property management professionals who embraced video marketing. Marc is still promoting video marketing, and he believes it’s the most effective way to bring new business into your company. A Bit of Background: Marc Cunning...
Feb. 22, 2024
Shifting Tides in Digital Marketing with Rand Fishkin Part 2
Welcome back to The Property Management Show. In our previous episode, we spoke with SEO and marketing guru Rand Fishkin about the shifting tides in digital marketing and the sources of influence that are important today. On the second part of our podcast with this guest, we’re talking about money keywords, vanity metrics, and generative AI. We’re also talking about how to make those immeasurable marketing channels a little bit more measurable. Here’s Part Two of our interview. Money Keywords:...
Feb. 8, 2024
Shifting Tides in Digital Marketing with Rand Fishkin
Marie Tepman and Brittany Jones are on The Property Management Show, interviewing Rand Fishkin, co-founder of Moz and founder of SparkToro, about the changing landscape of digital marketing. This is only Part 1 of our discussion, which includes a look at the shift from SEO-centric strategies to a more diverse approach, the distinction between platforms of influence and entertainment, and the challenges of marketing attribution. Introducing Rand Fishkin Rand Fishkin is a name that’s synonymous ...
Jan. 25, 2024
Property Management Business Owner’s Ticket To Freedom
Welcome back to The Property Management Show podcast, your go-to source for all things property management, entrepreneurship, and marketing. This podcast is proudly brought to you by Fourandhalf, a leading digital marketing agency specializing in property management. Fourandhalf has been instrumental in helping residential property managers generate more leads and attract quality property owners since 2012. Our hosts Marie Tepman and Brittany Jones recently welcomed Courtney Wolf, founder of Re...
Jan. 11, 2024
Mid-Term Rentals Part 2: Strategies for Success in Managing Furnished Properties
Hello and welcome to The Property Management Show podcast, your go-to destination for exploring the dynamic world of property management, entrepreneurship, and marketing. Brought to you by Fourandhalf Marketing Agency, a leader in the industry since 2012. Fourandhalf helps residential property managers get more owner leads and improve their online presence through website design and development, SEO, online reputation management, video and blog content, social media, and targeted advertising. ...
Dec. 28, 2023
Maximizing Profits with Mid-Term Rentals: Property Management Blue Ocean Strategy – Part 1
Welcome to The Property Management Show podcast, where we delve into the ever-evolving landscape of property management, entrepreneurship, and marketing. This show is presented by Fourandhalf Marketing Agency. Since 2012, Fourandhalf has been helping residential property managers get more owner leads by helping with their website, SEO, online reputation, video and blog content, social media, and paid ads. For this podcast episode, we were fortunate to have Jessica Schirmeister and Jason Zimmer...
Dec. 14, 2023
Understanding ACH Fees and Payment Fraud with Jordan Bennett from Nacha
Welcome back to ‘The Property Management Show,’ where we deep-dive into the world of property management, marketing, and entrepreneurship. Your hosts are Marie Tepman and Brittany Jones from Fourandhalf Marketing Agency. Since 2012, Fourandhalf has helped hundreds of property managers get more owner leads through digital marketing. Whether you need help with your website, SEO, online reputation, content, video, social media, or even advertising campaigns – we can do it all. Our guest today is ...
Nov. 30, 2023
Mastering Owner Lead Generation in Property Management with Jennifer Merritt of RentScale
Welcome to the latest episode of the Property Management Show, presented by Fourandhalf Marketing Agency. Since 2012, Fourandhalf has been helping residential property managers get more owner leads by helping with their website, SEO, online reputation, video and blog content, social media, and paid ads. In this episode, we’re excited to host Jennifer Merritt, the Chief Operating Officer at RentScale. RentScale is a pioneering sales coaching company that specifically caters to the property manag...
Nov. 16, 2023
How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2
In typical fashion, we ended up covering so much ground with Ray Hespen of Property Meld that we had to split our full conversation into two episodes. In Part 1, we discussed what maintenance analytics is, why it’s important, and what it can do for a property management business. This is Part 2 of our chat on The Property Management Show, where we’ll talk about the current shortage we’re having on tradespeople, its effect on net operating income (NOI), and what property managers can do about it...