Episodes

The latest series on The Property Management Show podcast is going to focus on the bottlenecks that keep property managers from becoming profitable, growing and increasing their productivity. To kick off this series, we have invited Kasey McDonald to talk to us about the activities a business owner needs to focus on to start or grow a property management business. Kasey is the director of the Property Management Training Academy, and she’s been in the real estate industry for 20 years, focused ...

Privacy is suddenly something everyone is talking about, and as a small or medium-sized property management company, you might not think you have to worry too much about it. After all, you’re not Facebook. You’re not Google. Why would privacy for property management companies be important for you? But, you do collect information from people, and those people deserve to know what you’re doing with that information. Our guests today are privacy policy experts from Termageddon. They’re here to gi...

Today we have a pretty cool guest on The Property Management Show Podcast. Shawn Johnson of Independence Capital Property Management is an investor and property manager, and he shares a lot of golden nuggets that will help property managers attract investors, and work better with investor clients. Our focus is on the relationship between investors and property managers, and how the two worlds come together. There are a lot of misconceptions that keep investors from working well with property ma...

Eric Wetherington from New Heights Property Management has more than 25 years of experience starting, acquiring, and managing dozens of companies. He is joining The Property Management Show today to discuss responsible property management growth. We talk about what that is, and how to maintain it when you’re growing a property management company. Introduction to Eric Wetherington Eric is the director and broker in charge of New Heights Property Management, which he started 10 and a half years a...

Direct mail marketing for property management is making a comeback, and we have asked Brian Pavek from SmartZip to join us on the podcast to discuss the role data plays in this space. Over the past several years, the team behind SmartZip developed a scoring metric for the real estate industry that’s able to predict which homeowners will sell their home in the next year. Recently, they’ve expanded their data aggregation and analytics to serve property management companies. This is why Fourandhal...

Do you know any successful, married property managers? We do. Hoffman Realty is one of the most successful property management companies in the country, and as you’ll soon learn, the owners of that company have a marriage that most of us would envy. Why is everything working so well? We’re going to find out on today’s episode of The Property Management Show. Our guests are MaryAnn Hoffman and Andrew Dougill from Hoffman Realty, a Tampa property management and real estate company. MaryAnn foun...

Michael Lushington, the COO of Fourandhalf, joins Brittany and Marie on this week’s episode of The Property Management Show podcast. The guest is Will Gunadi of nextCoder, and the subject is workflow automation for property management companies. You might have read or watched Michael’s blogs about workflow and how to use it as a business owner when you’re growing your property management company. If you haven’t seen them yet, be sure to check them out: Workflows Part 1: Get in Touch with Your P...

Your team represents your property management business, and today we’re talking about the importance of building and keeping a great property management team with Melissa Prandi, of Prandi Property Management. Many of her employees have been with her for 10 years or longer, and she’s quick to tell us that having the best team she’s ever had provides confidence and opportunities for growth. Where We Are Now: Prandi Property Management Melissa owns Prandi Property Management in San Rafael, Califo...

Chrysztyna Rowek is the owner of Lighthouse Cove Property Management in Washington State and an active member of NARPM. She has gone from cleaning houses to buying/acquiring property management companies, and she joined us on The Property Management Show to share her experiences and the lessons she has learned along the way. Background: Buying Lighthouse Cove Property Management Chrysztyna likes to tell clients that she’s supposed to teach their kids how to speak Spanish. That’s what she went t...

As the owner of a property management company, have you thought of your own exit strategy yet? Whether you’ve already chosen your path, or you’re still unsure about the best option, it’s worth listening to how Stephanie Gordon did it. If you don’t know Stephanie Gordon yet, you should. She is the founder and CEO of Gordon Property Management in San Francisco, and she has been a successful business owner and thought leader in the property management industry for decades. In July of 2018, she sol...

If The Property Management Show looks and sounds a bit different this time around, it’s because the podcast has new hosts. Marie Liamzon is the Director of Product Development at Fourandhalf and Brittany Stephens is the Director of Client Success at Fourandhalf. They got together with Sandy Highland of Sacramento Delta Property Management just after PM Grow to talk about the overarching theme of the conference and the current buzz in the industry: customer experience and customer relationship. ...

Small property management businesses have a lot of opportunities, even as they’re competing with larger companies. As a small business in the property management space, you have a lot of unique abilities, such as your talent for providing local service. The local knowledge you possess is irreplaceable, and it takes those big businesses some time to understand the local dynamics in your city and the different microeconomic environments. You also have the benefit of being able to move quickly. Whe...

Scott Fritz believes that if you are a property management business owner and you stay in that business, your company will be worth less than it would be if you train your company to work without you. He joins Alex on The Property Management Show this week to discuss the different between an entrepreneur and a business owner, and what you can do to work less but produce more. Scott Fritz: Angel Investor | CEO | Business Coach Scott has been an active angel investor since 2001, and before that he...

Futurescaping and tracking where the property management industry is going has been interesting over the last few years. A lot of things are coming to a head, and on The Property Management Show podcast, we think it’s important to invite guests who are running big businesses. When our small business partners engage with our big business partners, we can all learn a lot and figure out where our industry is going. It helps us to plan strategically for the future. Today’s guest is one of those big ...

How can you grow your property management business by opening new locations? A lot of listeners have called and written with this question, wanting to know how to be successful in a new market without having to acquire another property management company. Jason Rose was highly recommended when I asked for help with this topic. He’s from Brisbane, Australia, and he’s joining us today to talk about what your company needs in order to succeed and grow in a new location. Jason Rose and How to Grow J...

Over the last eight years, we’ve helped more than 500 property management companies grow their business by helping them develop a sound and effective marketing strategy. We’ve also been busy growing Fourandhalf. Once we hit around $2 million in revenue, the systems we had in place ceased to meet the demands of our clients and our business. Our initial instinct was to throw people at problems. Things began to spiral, and we realized we needed to do something that would protect what we had worked ...

Scott Brady, owner of Progressive Property Management, had 52 doors in 2013. Now, his company manages about 1,052 doors, and he plans to grow to 3,100 units by 2020. We think he’ll do it. Today, he’s joining us on The Property Management Show podcast to talk about executing the kind of growth that most property management companies only dream about. Growing with Good Systems Scott says that while some companies choose to grow, he has to grow. His business model has evolved to the point that he h...

On our first episode of the year, The Property Management Show wants to start by identifying what’s happening in the property management industry. This industry has accelerated at an extreme rate. We’ve talked about it multiple times, and new things continue to happen. For example, not only are private equity backers getting into the property management business, we’re also seeing Tier One Venture Capitalists in Silicon Valley putting money into property management. That has never happened befor...

We’ve made it to the end of 2018, and on this year’s final episode of The Property Management Show, we’re setting you up to take full advantage of the opportunities available in 2019. Think about the journey we’ve traveled over the last few years. In 2017, we focused property managers on the idea of sales and marketing and how it can impact and grow a property management business. In 2018, we told you it’s time to think bigger. We started talking about revenue per customer and profitability. W...

Here at Fourandhalf, we love our sixth-floor office that looks out over Silicon Valley, and we find it helpful to have everyone in the same place. But, we often wonder whether it would be possible to build a property management business that is completely virtual. The Property Management Show received an email from a listener named Nicholas who wanted to know if it would be possible to start and run a property management company without a physical office. Can it be done virtually? We reached ...

On The Property Management Show, we love helping people in the industry learn from the successes and failures of property management business owners. The feedback we’ve received on our How I Did It series has been phenomenal, so we’re bringing you another episode today. Our guests are Kristin and Shawn Johnson, and they run a successful property management business out of Farmington, New Mexico, called Independence Capital Property Management. We’re talking to this husband and wife team specific...

The Property Management Show is based in Silicon Valley, and the beauty of our location is that we get to meet entrepreneurs driving property management innovation. Today, our guest is Daniel Shaked, the founder of Home365. This is a company that sells maintenance end-to-end through technology, specifically using artificial intelligence (A.I.) and their own network of service providers for one flat fee. Home365 and Property Maintenance Traditional industries can be more efficient by leveraging c...

How I Did It: Lisa Wise Discusses Property Management Growth Today on The Property Management Show, we’re talking to Lisa Wise, who runs a boutique property management company called Nest DC. She spoke at PM Grow Summit in 2017, and she’ll speak again in 2019, so if you’re curious about the conference or you haven’t bought tickets yet, go to pmgrowsummit.com. It’s the perfect event for property management entrepreneurs who are looking to improve business outcomes. In our How I Did It series, we’...

Mike Catalano and Steve Rozenberg joined Alex on The Property Management Show to talk about growth through acquisitions. Mike Catalano is one of the most experienced property management owners to talk about acquisitions, and Steve Rozenberg runs a tightly systemized company and is thinking about acquisitions as part of his growth strategy. Alex and Mike spent some time talking about acquisitions in 2015. A lot has changed since then, and a lot hasn’t. Why Would Anyone Want to Acquire a Property ...