Episodes

According to the Iceberg Report, right now in the United States, there are about 22 million single family rental homes and multi-family rental properties up to fourplexes. Out of these, 14.3 million, or 65 percent, are self-managed by the investor or property owner. This gives a vast opportunity to the 32,000 property management companies competing for the business. By contrast, in Australia, about 70 percent of similar properties are professionally managed. If the United States follows the Aus...

Our guest today is Kasey McDonald, who trains Business Development Managers (BDMs) in Australia and here in the United States. She is a consultant for the BDM Academy, which helps property management companies grow and scale, paying special attention to sales.The topic we’re discussing today is how you can support your business development manager so that you can scale your property management business. Without a proper sales system and salespeople, a business will never grow to where you want ...

Two guests are needed today because our topic is complex: attracting and retaining top talent for your property management firm. The specific challenge is that, according to Forbes, 60 percent of everyone in commercial real estate services will be at retirement age in the next five years. Even if you are a single-family residential property management company, are you attracting younger talent to your company and to the industry? There needs to be a shift from hiring people who just want to make...

Our topic today is maximizing fees, otherwise known as value-added services. The main revenue source for most property management companies is their management fee, but there are many value-added services that can be incorporated to increase revenue. Our guest, Darren Hunter, specializes in this and is a household name in the Australian property management community. He has spent most of his professional life helping property management companies figure out their business and today he’ll go over...

How do you restructure your property management company or property management department to satisfy a savvy client? Rhys Standley, Owner of Just Property Management in Australia, has a creative solution that has increased his company’s client satisfaction and employee satisfaction. We met Rhys at the recent LPMA event in Australia, where the best minds and operations in property management meet once a year. Rhys started his property management company six months ago and manages 1,000-plus prope...

The topic today is how to sell property management services by building a powerful local referral network. Our guest, Joe Stokley, can speak intelligently on this subject because he is a master networker. Joe runs Stokley Properties, a successful property management business in Walnut Creek, California. Joe and his wife began as real estate investors, and Joe worked for a large real estate investment company until the recession in 2009. Their own rental properties were facing foreclosure, so the...

The topic of preparing your property management company for a successful exit is a big one, and our guest today is one of the brightest minds in property management. Andrew (Andy) Propst has experience in taking his company, Park Place Property Management, from 200 properties to 4,000 properties in eight years and in just the last year, he has added 700 doors organically, and another 400 through a local portfolio purchase. Andy is also a NARPM past president, and he is now the CEO of HomeRiver G...

Hosting events that educate real estate investors will increase your visibility in the local community, position you as an expert, offer major credibility, be a potential boon for referrals, as well as get you in front of an ideal customer. Needless to say, it is a great way to drive new business, and we have an excellent guest that will offer their advice on how you can successfully use it for your property management company today. We bring in Douglas Skipworth, Executive Broker at CrestCore ...

Today, we are talking about maintenance services and how you can turn it into a competitive advantage for your property management company. Here with us to answer our burning questions on the subject is an expert in this realm: Curt Fluegel, the CEO and founder of PM Toolbelt. About Curt Fluegel, the Founder of PMToolbelt Curt started in the industry as a property manager, mostly fixing and flipping property during the recession. Maintenance is his specialty and had been a core part of his busi...

Today, we’re giving you the inside scoop as we listen in on one of our clients, Ryan Weir, with Walker Weir Property Management in Auckland, New Zealand. We’re going to dissect one of his sales calls, received from his Google Ads campaign – an owner lead, interested in property management. We’ll listen to Ryan navigate this call, and we’ll make comments in between and talk strategy. Below you’ll see the transcript of the call. Feel free to use this topic to train your staff: Ryan: Good afternoon...

For this episode of the Property Management Show, we provide answers to sales questions about growing a property management business. This was done as part of a live segment at the recent PM Grow Summit in West Palm Beach. Along with Alex Osenenko, we bring in three experts who have already built high-growth property management companies, or have closely tied experience within the property management industry: Deniz Yusef – Gained 900 new management contracts over a 4-year period. Mentors agent...

Today, we’re talking with Brad Larsen, Founder/Owner of Larsen Properties in San Antonio, about The Top 10 Property Management Mistakes and How to Learn From Them. These tips will help avoid the pains of growing a property management business. We are excited to bring in Brad, who: is a retired army captain. earned a master’s degree in business administration. runs a property management company in the ultra-competitive San Antonio property management market. Larsen Properties started in 2011 an...

Our guest today is Jason Goldberg, who is a life coach, international best-selling author, a speaker, and just a great human being. Subscribe to The Property Management Show on iTunes Q: I have your book here, Prison Break, and let me set the stage for this podcast. I want to use our time today to get some deep wisdom in a fun and non-pressure environment. I also have a selfish purpose here, and this is it: for the last six months or so, I’ve been looking for a business and potentially a person...

Today our guest is Deniz Yusef, who trains business development people in Australia’s property management industry. We are definitely lucky to bring him on board; to date, we haven’t run into anyone like him here in the United States, or even elsewhere in the world. Preconceived notions may have you thinking that you first need to get leads before you hire a business development manager, however, that is not the case. In this interview and article, you will learn: 4 new lead sources a BDM can ...

Alex is coming to you from the 2016 Annual NARPM convention in Maui with: Jordan Muela as the co-host; CEO of LeadSimple. Michael Monteiro, the CEO of Buildium Andy Propst, CEO of HomeRiver and past national NARPM president Our topic is the state of the property management industry, and we want to talk about how small to mid-size entrepreneurs can compete in this space over the next five years. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes ...

Our guest today is Andrew Warner. He runs a very popular podcast for entrepreneurs called Mixergy. If you want to learn everything that you need to know when it comes to business, you listen to Mixergy. It’s not Andrew teaching the wisdom of his ways, it’s Andrew interviewing all the top names out there. Some of his interviewees are: Tim Ferriss of the Four Hour Work Week Barbara Corcoran from Shark Tank Jessica Livingston of Y Combinator Brian Chesky and Joe Gebbia of Airbnb Gary Vaynerchu...

Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes Our topic today is business process outsourcing for modern property management companies. My guest is Todd Breen, who has a wealth of experience in a couple of areas. He has been running his company – Home Property Management – for 30 years, so he has the broker and business building experience from the perspective of a broker and property manager. His other venture is called VirtuallyinCredible, ...

Our guest today is Lisa Wise, who is with a company called Nest DC. As we go through this show, you may want to visit nest-dc.com to get exposed to the actual website so you understand Lisa’s company and what they are all about. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes I came across Lisa’s website by accident while we were doing a property management webinar with LeadSimple. Her page was assigned to me for conversion optimization advice....

This talk was an interesting one as we were able to corral a long-term customer in Steve Rozenberg to join us for this interview. He’s a commercial pilot for United Airlines, and he also runs one of the fastest growing property management businesses in Empire Industries located in Houston, TX. He shares his story in how we grew Empire Industries into the power that it is today. Below is a transcription of the interview: Q: Steve, welcome to the show. Can you give us a quick introduction of who y...

If you are thinking about starting your own property management company, or looking to improve processes and organization, you will need effective property management fee structures in place so you can continue running your business that’s fair to you and your clients. Having a pricing structure for your property management company will not only help you understand the cost of running your business, but it will also help you plan ahead and make sure that each rental property is handled professi...

Our special guest today is a property management guru and the property management coach – literally. She’s Kathleen Richards, who owns a business called The Property Management Coach. The topic we’re talking about today is pricing structures. Our customers always ask how to set up pricing. Q: Kathleen, can you give us a quick intro and tell us about what you do? A: As you said, I am a property manager and I own Portola Property Management in Santa Cruz, California. We are an award-winning compa...

Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The topic today is how to compensate a salesperson for your property management company. If we have a chance, we’ll talk about when you should hire that salesperson and shed some light on how to find and interview and retain the best salespeople for your property management shop. Our guest is Duke Dodson who runs Dodson Property Management. He has one of the fastest growing property management com...

This “Las Vegas vs. Memphis” interview is the first episode of our “Investment Property Showdown” sub-series within the Property Management Show podcast umbrella. This also serves as the 7th episode of The Property Management Show — the very first podcast dedicated to the property management industry and its success. Key Takeaways: When investing in real estate, location and down payment are key factors to consider. It is important to research the local market and understand the best strategie...

Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The topic today is understanding the process of joining a property management franchise when you’re starting your property management business. We have two guests who are the perfect people to speak on the subject. Randall Henderson, the Director of Training for Property Management, Inc., and, the person who needs no introduction if you’ve heard of NARPM: Brian Birdy. He’s joining us today as Vic...