Episodes

Aug. 28, 2023

The Rebranding of Twitter to X. Brilliant Move or Colossal Mistake?

The marketing world is all “atwitter” about X. Was this rebrand a brilliant move? Or a colossal mistake? What can professional service firm leaders and marketers learn from the strategy? The post The Rebranding of Twitter to X. Brilliant Move or Colossal Mistake? appeared first on Rattle and Pedal.
Aug. 11, 2023

The Cobbler’s Children Have No Shoes

Some strategy firms lack a sound business strategy. Some HR consulting firms lack effective people discipline. Why do firms struggle to apply their expertise to their own businesses? The post The Cobbler’s Children Have No Shoes appeared first on Rattle and Pedal.
July 24, 2023

Building a Differentiated Client Experience

Jeff and Jason break down what it takes to build a truly unique professional services firm client experience and offer examples of firms leading the pack. The post Building a Differentiated Client Experience appeared first on Rattle and Pedal.
July 7, 2023

Thought Leadership Development: The Pros and Cons of 3 Proven Models

Insourced, outsourced, and co-sourced. Jason and Jeff explore the “ins” and “outs” of the prevailing ways to develop thought leadership. The post Thought Leadership Development: The Pros and Cons of 3 Proven Models appeared first on Rattle and Pedal.
June 16, 2023

12 Reasons Your Marketing Strategy is Failing

From culture to rewards to the “partners’ boat fund,” Jeff and Jason explore all the reasons firms’ marketing strategies fail. The post 12 Reasons Your Marketing Strategy is Failing appeared first on Rattle and Pedal.
June 2, 2023

Thought Leadership in 5 Steps

Jason breaks down how to develop a thought leadership strategy that defines the business issues your firm should own now and for the foreseeable future. And, he does it all in just five steps. The post Thought Leadership in 5 Steps appeared first on Rattle and Pedal.
May 26, 2023

Behind the Headlines: PWC’s $1B Investment in AI, China’s Consulting “Crackdown”, and Marketing Lessons from Hyundai

We share professional services marketing lessons learned from Hyundai’s brand ascent, discuss marketing opportunities related to PWC’s large investment in AI, and lament China’s “crackdown” on consulting firms. The post Behind the Headlines: PWC’s $1B Investment in AI, China’s Consulting “Crackdown”, and Marketing Lessons from Hyundai appeared first on Rattle and Pedal.
May 12, 2023

Brand Breakdown – Wizeline

We break down the brand of one of the world’s fastest-growing global technology services providers, Wizeline. Gain insight into the impact of a clear go-to-market strategy and relate to some challenges in solution architecture. The post Brand Breakdown – Wizeline appeared first on Rattle and Pedal.
May 5, 2023

Building a Go-To-Market Strategy in 5 Steps

Jeff breaks down how to get your firm showing up as its best self through a clear go-to-market strategy in five clear, but not always easy, steps. The post Building a Go-To-Market Strategy in 5 Steps appeared first on Rattle and Pedal.
April 28, 2023

Behind the Headlines: EY (again), Google AI, and the Morass of Bud Light

We dive back into the on-again, off-again EY split, Google’s shift to integrating AI-enabled chat into its search engine, and beer marketing. Yes, beer marketing. The post Behind the Headlines: EY (again), Google AI, and the Morass of Bud Light appeared first on Rattle and Pedal.
April 21, 2023

Developing a Differentiated Point of View in 5 Steps

A strong POV is the tip of the spear in differentiating a brand and building its relevance in your target market. Learn what it takes for your firm to separate itself from the crowd. The post Developing a Differentiated Point of View in 5 Steps appeared first on Rattle and Pedal.
April 15, 2023

Why Professional Services Firms Can’t Innovate with Rita McGrath and Ron Boire

Strategy legend Rita McGrath and Ron Boire, her partner at Valize, share a ton of insights on the issues that inhibit professional services innovation and the solutions to address them. The post Why Professional Services Firms Can’t Innovate with Rita McGrath and Ron Boire appeared first on Rattle and Pedal.
April 4, 2023

Brand Breakdown – Western Advanced Technologies Inc. (WATI)

In this episode, we analyze Western Advance Technologies Inc. (WATI) and cover a litany of foibles that firms, especially IT firms, should avoid in their marketing efforts. The post Brand Breakdown – Western Advanced Technologies Inc. (WATI) appeared first on Rattle and Pedal.
March 24, 2023

Behind the Headlines-Silicon Valley Bank Implodes, Goldman Sachs Fails, Pricing Approaches Evolve

We dive into the deep, stormy waters of economics, banking, and pricing to make sense of a rapidly changing business environment. What can firms learn from recent events to make their own growth strategies more resilient and effective? The post Behind the Headlines-Silicon Valley Bank Implodes, Goldman Sachs Fails, Pricing Approaches Evolve appeared first on Rattle and Pedal.
March 17, 2023

Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter

Fred Reichheld, creator of Net Promoter and author of Winning on Purpose, shares how professional services firms can become truly client-centric and realize the promise of NPS. The post Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter appeared first on Rattle and Pedal.
March 10, 2023

Strong POV, Strong Partners, Strong Growth with Michael Burton, CEO of Stitch

Michael Burton, CEO of upstart technology consultancy Stitch, talks about about his new firm’s value proposition, growth strategy, technology partner selection, and the benefits of declaring a strong POV. The post Strong POV, Strong Partners, Strong Growth with Michael Burton, CEO of Stitch appeared first on Rattle and Pedal.
March 2, 2023

Breaking Through Growth Ceilings with Dev Patnaik, CEO of Jump Associates

Dev Patnaik shares his 25-year journey founding and growing the world’s leading independent strategy and innovation consulting firm. The post Breaking Through Growth Ceilings with Dev Patnaik, CEO of Jump Associates appeared first on Rattle and Pedal.
Feb. 25, 2023

Brand Breakdown – Clarkston Consulting

In our second installment of “Brand Breakdowns,” we dissect management consulting firm, Clarkston Consulting. Learn some great stuff about industry programs and thought leadership development from this well-marketed firm. The post Brand Breakdown – Clarkston Consulting appeared first on Rattle and Pedal.
Feb. 20, 2023

Selecting Your Ideal Client In 5 Steps

Being clear on whom you serve and why is the foundation of the success of any marketing strategy or initiative. We discuss how identifying your Ideal Client addresses a litany of problems professional services firms experience when trying to drive growth. The post Selecting Your Ideal Client In 5 Steps appeared first on Rattle and Pedal.
Feb. 10, 2023

Behind the Headlines-Management Consulting Influence, Performance Marketing, Salesforce, and ChatGPT

We discuss if the management industry is a hot mess, do firms need a CMO who is a brand marketer or a performance marketer, what life is like for channel partners when activist investors attack a core partner, and how ChatGPT will change the world and your industry. The post Behind the Headlines-Management Consulting Influence, Performance Marketing, Salesforce, and ChatGPT appeared first on Rattle and Pedal.
Feb. 3, 2023

Overcoming Client Indecision with Matt Dixon, Co-Author of The Challenger Sale and JOLT Effect.

Challenger Sale author, Matt Dixon, shares how to overcome client indecision with findings from his latest book, JOLT Effect, covering the research of 2.5M sales interactions. The post Overcoming Client Indecision with Matt Dixon, Co-Author of The Challenger Sale and JOLT Effect. appeared first on Rattle and Pedal.
Jan. 27, 2023

Brand Breakdown – Moviri

Moviri becomes the first firm to be assessed in our new episode format, “Brand Breakdowns.” We analyze this software development firm’s market face from top to bottom to discern what’s working and what could use some work. The post Brand Breakdown – Moviri appeared first on Rattle and Pedal.
Jan. 24, 2023

5 Steps to a High-Performance Lead Generation Program

Jeff and Jason break down how to build a system that proactively opens conversations with prospective clients. The post 5 Steps to a High-Performance Lead Generation Program appeared first on Rattle and Pedal.
Jan. 17, 2023

Being Digital with Mazen Ghalayini from West Monroe

Mazen Ghalayini from West Monroe joins us to talk about the firm’s “Be digital.” positioning and what it takes to lead in a high-performance firm. The post Being Digital with Mazen Ghalayini from West Monroe appeared first on Rattle and Pedal.