Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Podcast: Ooma answers tough questions about how COVID-19 has affected business in the US and around the world – Part 2

Posted November 2, 202000:26:44

When crisis occurs, if a business is not prepared, they are in a total reactionary mode. Issues that need to be addressed are security, move to the...

Podcast: Exploring the Data Disconnect Facing Contact Centers

Posted October 28, 202000:23:30

Contact centers create enormous amounts of real-time data that could be leveraged to drive maximum levels of productivity. Yet, most call centers are...

Podcast: Marketing Channel Zealot to Zealot – discussion on the current state of Telecommunications Marketing and the ever-important Channel

Posted October 27, 202000:17:40

Almost every aspect of Telecommunications is changing. You know all the acronyms.  It is a huge list. Ayan Adam, Founder and CMO at CX Atelier speaks...

Podcast: Ooma answers tough questions about how COVID-19 has affected business in the US and around the world – Part 1

Posted October 26, 2020

We are 8 months into the COVID-19 pandemic and many businesses are suffering badly.  If they have not gone out of business, they are scrambling to...

Podcast: Phone.com takes on the challenge of telemedicine and other fast changing verticals in a time of mass disruption

Posted October 23, 202000:14:52

Phone.com keeps it simple on-top while adding muscle below “People are going to work smarter, they are going to use technology in a way that is effective...