The Revenue Roundtable

The Revenue Roundtable (formerly The Patient Experience) was conceived by Revco Solutions Chief Client Officer John Cook in 2016 to help healthcare executives understand the importance of a patient’s overall experience in the patient and family setting. I

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Recent Episodes

Ep. 23 – What is the Most Important Piece of Patient Experience?

Posted November 18, 2019 • 00:15:17

In this episode, John interviews the Vice President of Financial Policy for the North Carolina Healthcare Association, discussing changes in the way...

Ep. 22 – Bill Anxiety: How HDHPs Affect the Patient Experience

Posted October 15, 2019 • 00:26:06

In this episode, John is joined by Kyndal Agassi from Horizon Health Fund to discuss how high-deductible health plans impact both the consumer and the...

Ep. 21 – How Inclusivity Plays a Role in the Patient Experience

Posted September 14, 2019 • 00:21:44

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Ep. 20 – How to Make the Patient Experience a Priority

Posted August 14, 2019 • 00:13:23

The pre-admission process is often not routine for hospitals and health organizations. Even when groups want to include these processes, they may not...

Ep. 19 – How Leadership Principles Relate to the Patient Experience

Posted July 16, 2019 • 00:19:09

When John interviews people, he always asks the question, “How do you lead?” Today, he explains why leadership principles factor in the patient...