Episodes

 In this episode of The Uncommon Area, we discuss the relationship between real estate and homeowners associations. Our guest, Matt Luke, shares his unique perspective as a former professional baseball player turned real estate professional. With a background beyond real estate, Matt offers a unique perspective on strategic planning that applies to baseball players and homebuyers alike. Matt tells of the importance of well-managed HOAs and offers valuable insights into what homebuyers and sel...

 Katie Quesada sheds light on the importance of storytelling in every industry, including HOA management. The post Stop Telling Boring Stories | Ep. 55 appeared first on Action Property Management.

 A discussion with hospitality expert Kevan White on how hospitality services are important to HOAs and what good service looks like. Key Topics Covered: Understanding hospitality in HOAs Crafting tailored experiences for residents Transitioning from hotel service to HOA environments Challenges and rewards of delivering top-notch service Importance of training and nurturing a hospitality culture Anticipating resident needs and going the extra mile Read our Action story featuring Kevan...

Are your CC&Rs from the dark ages? Even if they are only 10-15 years old, they might be. Attorney Sandra Gottlieb talks about what you need to know about updating your CC&Rs to minimize problems that could arise from them being outdated.

New California case law changes the restrictions for an HOA board regarding how it may communicate and discuss HOA issues by email. Attorney Jeff Beaumont discusses what boards should consider with the new legal landscape on this topic. Resources: Beaumont Tashjian The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast should not rely on the inform...

The insurance market for HOAs is very volatile right now. Jonathan Naranjo from Newfront Insurance discusses how various kinds of HOAs should think about budgeting for these important premiums. Resources: Newfront Insurance

Attorney Jeff Beaumont discusses the legal ramifications of budgeting mistakes that boards commonly make. He dives into topics such as borrowing from reserves and special assessments. Resources: Civil Code 5610 on Emergency Special Assessments Beaumont Tashjian: https://www.hoaattorneys.com/ The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast sh...

Don’t let your HOA get into a position where homeowners cannot get Fannie Mae re-fi’s and mortgages. Attorney Jeff Kerrane addresses how to avoid this pitfall for your HOA. Resources: https://kerranestorz.com/

Missing something small in a contract can lead to a very big consequence. Attorney Sandra Gottlieb talks about how to avoid big mistakes in contracts.

Questions don’t have to drag out your board meetings. Read Transcript Too many board meetings go way too long, and one of the main reasons is lack of preparation, and this can be true of both a manager and the board members. Managers, one of the most important things you can do is to find out what information your board members need in order to make decisions at the meeting, so be sure to give them information well ahead of time. But don’t leave it there. Contact your board members before the ...

A practical way to give attention to what really matters. Read Transcript If everything is a priority, then nothing is. Yet many associations and many managers operate as if everything is a priority. The reality is that neither board members nor managers have the bandwidth to pursue every objective in an association has equal priorities. However, too few managers and too few boards ever discuss how to prioritize what is being addressed in the association. This can be remedied by regularly revi...

Nathan McGuire talks about California’s changing climate and its impact on the future of homeowners associations in the next ten years.

Sarah Morales from Personal Touch Cleaning and Maintenance talks about how the right cleaning and maintenance programs keep your HOA healthy and your assets living longer. Resources: https://www.ptchoa.com/

Jonathan Naranjo from Newfront Insurance talks about HOAs and earthquake insurance – what you should know and why you might or might not want that coverage for your HOA. Resources: https://www.newfront.com/

Reasons to ditch the evening meetings. Read Transcript [00:00:00] Maybe more HOAs should consider holding their board meetings during the day. Traditionally, most board meetings are in the evenings because of the daytime work schedules of board members and homeowners. So, often board meetings take on a different tone that can be unprofessional and inefficient. What if more board meetings were held during the day and treated as business meetings? [00:00:22] Yes, HOAs are communities and we neve...

Jonathan Naranjo of Newfront Insurance discusses what HOAs can do to make insurance companies more eager to provide insurance coverage for them.

A discussion with Carson Lappetito, president of Sunwest Bank, regarding what is happening in the banking world right now and the impact on HOAs.

General manager Claudia Faison discusses her experiences with a beach community and all the methods they employed to keep seagulls away. She shares the solution that has kept their roofs and buildings clean once and for all!

Unintended consequences of relaxed board meetings.

 A discussion with Jens Hansen from Commercial Energy about why natural gas prices have suddenly skyrocketed and what HOAs can do control their costs. Resources: http://www.commercialenergy.net/

 A discussion with Scott Vandeventer, of Empathic Inc Coaching and Consulting, about leadership that “meddles” in the lives of other people to help them be more successful and to help organizations (like HOAs) perform at higher levels. The post Leadership: Meddling in People’s Lives | Ep. 36 appeared first on Action Property Management.

The life of an HOA portfolio manager. Read Transcript [00:00:00] HOA portfolio managers. Is it a great job or a brutal job? I was a portfolio manager for more than a decade. There’s often an emphasis on the negative in that job, and it’s not for everyone. It can be a very high volume of work. It can be stressful. It can average 50 or more hours per week, and it requires strengths in three areas that often don’t go together. [00:00:29] High degrees of organization, the ability to work quickly, ...

 A discussion with attorney Sandra Gottlieb, of SwedelsonGottlieb, about the pitfalls an association may face with claims regarding discrimination, harassment, and fair housing and how to avoid liability for these kinds of claims. Sometimes a person might just be a jerk. But sometimes, they might be breaking the law. And that could expose an HOA to liability. Protect your HOA from this kind of liability. Resources: https://www.lawforhoas.com/

HOAs that save a dollar, only to cost homeowners thousands. Read Transcript [00:00:00] The single biggest mistake that HOAs make is to try to save pennies while costing their members thousands of dollars. Most studies show that a home in an HOA is likely to have a greater value than one not in an HOA, but that assumes that the HOA is well managed. So management can have a huge impact on home values. A 2% difference in an $800,000 home, [00:00:24] is a difference of $16,000 or a cumulative diff...