Episodes

9
June 22, 2022

What do you need to know about fire life safety in a high-rise? | Ep. 9

John Ramirez, regional manager – engineering services, explains the factors involved with required fire life safety practices in a high-rise.
8
June 22, 2022

What managers wish board members understood | Ep. 8

Anthony Edwards, community manager, answers the question of what would be helpful for board members to better know and understand. Read Transcript [00:00:25.530] – Matthew Holbrook Welcome to The Uncommon Area. I’m Matthew Holbrook, and in this episode, we are going to be looking at the question of, “What should a board member know about serving on an HOA board of directors, but maybe they don’t know?” Here to talk about that with us today is Anthony Edwards, one of Action‘s managers. [00:00:...
7
June 22, 2022

What’s it like being an HOA manager? | Ep. 7

Anthony Edwards, community manager, discusses his experience in becoming an HOA manager. Read Transcript Matthew Holbrook (00:25) Welcome to The Uncommon Area. I’m Matthew Holbrook, and this episode is going to be looking at what a manager’s experience is like in first coming to Action Property Management. Here to talk about that here today is Anthony Edwards. Thank you so much for joining us. Anthony Edwards (00:42) Of course. Thank you for having me. Matthew Holbrook (00:44) Yeah, maybe it...
6
June 22, 2022

How can technology make property inspections more effective? | Ep. 6

Brad Perry, VP of technology, and Greg Tantum, lead full stack developer, talk about how Action Property Management uses technology for property inspections.
4
June 22, 2022

How is Action leveraging technology? | Ep. 4

Brad Perry, VP of technology, and Greg Tantum, lead full stack developer, have a discussion around technology and Action.
3
June 22, 2022

What do you need to know about re-piping an HOA building? | Ep. 3

Matt Davidson, executive vice president, and John Ramirez, regional manager – engineering services, give a summary of what should be considered if a building must be re-piped—and how to know if that is what is needed. Read Transcript [00:00:25.410] – Matthew Holbrook Welcome to The Uncommon Area, where we apply an uncommon perspective to better understand what you need to know to operate an HOA. Today, our question is, what do we need to know about re-piping? To help with that, I’m joined by a...
2
June 21, 2022

What do you need to know about cooling tower maintenance? | Ep. 2

John Ramirez, regional manager – engineering services – provides a breakdown of the essentials of what managers and board members should know about cooling towers.
1
June 21, 2022

What do you need to know about communication in an HOA? | Ep. 1

Regional managers Alex Esteves and Ryan Darby have a conversation about how managers and board members can more effectively communicate with residents and homeowners in their communities.
1
June 9, 2022

How can an HOA pay for a large project when it does not have the funds? | Ep. 1

Has your community ever had an unexpected expense? How was it handled? Hear how one of our community managers handled an unexpected $4 million expense.
84
Feb. 6, 2001

Hacked? Understanding Cybersecurity in HOAs | Ep. 84

Cybersecurity threats against homeowners associations are increasing, and HOAs are becoming prime targets for cyber attacks, fraud, and data breaches. In this episode of The Uncommon Area, host Matthew Holbrook is joined by Brad Perry, CIO at Action Property Management, to break down what HOA board members and managers need to know about cybersecurity today. This conversation covers why the human element is the biggest cybersecurity risk, how phishing and spear-phishing attacks work, and why HO...