Episodes

Sept. 3, 2025

Sibos 2025

Sibos 2025 is around the corner, and we've got your sneak peek. Join Owen McDonald and Vitus Rotzer from Bottomline as they break down the likely hot topics for the event - from the seismic ISO 20022 migration shift and G20 goals cross-border payment goals to real-time payments expectations. The focus will be on upgrading legacy and siloed systems to enhance resilience and compliance, combat fraud, and transform automation in banking. If you're into financial messaging, digital banking, or just ...
Aug. 26, 2025

Strategic Payment Partnerships: Navigating Uncertain Climates

In this episode of the Payments Podcast, Mandy Miller, Chief Customer Officer at Bottomline, shares how collaboration across the B2B payments ecosystem is driving innovation and resilience. As banks, fintechs, and payment providers face economic uncertainty, Mandy reveals how strategic partnerships are helping them deliver better customer experiences, unlock new revenue, and stay competitive.
Aug. 12, 2025

Driving ROI with Embedded Payments

Paul McMeekin talks with Coupa’s Bill Wardwell about how embedded payments are transforming finance. Learn how Coupa and Bottomline are helping businesses streamline supplier payments, reduce fraud, and unlock ROI—all within a seamless user experience. Plus, Bill shares his top advice for CFOs on turning payments into a strategic advantage.
July 21, 2025

Navigating Compliance: Insights from PwC’s Global Survey

In this episode, Owen McDonald sits down with Rob Stephenson, Director of Risk at PwC, to unpack the findings of PwC’s Global Compliance Survey 2025. Discover how forward-thinking organizations are transforming compliance from a regulatory burden into a driver of innovation, agility, and trust. From AI in fraud detection to embedding compliance by design, this conversation is a must-listen for anyone navigating the complex world of B2B payments and risk management.
172
July 9, 2025

Inside Finance: Metrics, Modernization, and Momentum

In this insightful episode of the Paymode series, Paul sits down with Patrick Sunday, Chief Accounting Officer at Bottomline, to explore the evolving role of the finance function in today’s fast-paced environment. Patrick shares his experience leading a global finance team, offering a behind-the-scenes look at how finance is transforming from a traditional reporting role into a strategic powerhouse. From leveraging AI and digital transformation to improving KPIs like DSO and closing cycles, Patr...
June 23, 2025

From Spreadsheets to Security: Tokenizing Business Payments

In this episode, we speak with Bottomline’s Mark Bish about how tokenization—beyond PCI DSS—can secure B2B payments, and the importance of not holding customer banking data in spreadsheets or on systems where it’s accessible by employees. Mark shares how replacing bank account data with anonymous tokens, reduces fraud risk, simplifies compliance, and protects against both external and insider threats.
June 10, 2025

The Unfinished Journey of AP: Insights from Ardent Partners 2025

This episode features Andrew Bartolini of Ardent Partners discussing the 2025 State of ePayables report. While accounts payable (AP) has advanced over the past two decades, full automation is still uncommon. Key findings highlight the need for alignment between AP, procurement, and treasury, the underreported fraud risks, and AI's growing impact. Reflecting on the report's content, Andrew also urges AP teams to transition from transactional roles to more strategic contributions in achieving busi...
May 30, 2025

Breaking Down Silos Between Treasury & AP

In this episode, we talk with Kat Moy, Head of Education at the Accounts Payable Association (APA), about the ongoing disconnect between Accounts Payable (AP) and Treasury teams. They explore why these silos exist, the downsides of poor collaboration, and how strategic alignment can help improve cash flow, reduce costs, and manage risk. Kat shares practical tips like using centralized platforms and cross-functional training, and highlights key takeaways from the APA’s 2025 Leadership Forum.
May 4, 2025

The Negative Consequence of Outdated Technology

In this Paymode episode, Bottomline's Tom Dolan explores the risks of outdated technology in accounts payable and receivable, highlighting the impact of legacy processes and systems. Turning to emerging and embracing innovations, Tom discusses the transformative impact of AI and data analytics in modernizing these functions to create efficiencies and enable smarter decision-making.
April 29, 2025

ISO 20022: The 6 Month Countdown Begins

It’s crunch time and the ISO 20022 deadline is only six months away. Our host chats with Bottomline’s payments expert, Frederic Viard, on this structured, machine-readable format and the global harmonization intention that sits behind it. All the big banks are ready for the deadline, but what does it mean for other financial institutions that aren’t? What are the risks, the options, the penalties, and what needs doing? Fred also talks about what lies beyond this deadline in terms of value-add be...
April 14, 2025

Staying Ahead of Payment Fraud and Business Email Compromise

In the special edition of the Payments Podcast Paymode Series, Paul McMeekin chats with Katie Elliot about how companies can keep fraud at bay and protect their business payments, including mitigating against BEC and check fraud. She also shares tips on trends that businesses should prepare for from a fraud perspective.
March 26, 2025

Vanishing Silos: Modernizing Data and Cash Management

In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
March 10, 2025

Fraud: The collusion between internal and external bad actors

On the back of recent payment fraud research, our host chats with Eliza Thompson of digital financial crime platform Themis, on how fraudsters exploit the interplay between insider access and external attack vectors with payment fraud. This issue is increasingly concerning, with over 45% of respondents identifying collusion as a primary threat. Eliza shares her insights on what banks and businesses can do to help identify and reduce potential fraud risks.
Feb. 27, 2025

Accelerate Action: Progressive mindsets and inclusive behaviors

In this episode, we celebrate International Women's Day by acknowledging women's achievements and advocating for gender parity. Champions Julie Ashmore-Dann, Carrie White, and Zhenya Winter share their thoughts and experiences on positively accelerating action to support women's advancement.
Feb. 23, 2025

Embedding a B2B Payments Network into Digital Banking

ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
Feb. 5, 2025

A CTO's Technology Outlook for 2025

Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud.
Jan. 13, 2025

Top 5 Trends Shaping B2B Payments in 2025

As we approach 2025, it's an excellent time for finance leaders to take stock, reassess, and plan for the upcoming year. Finance teams of all sizes will strive to achieve more with fewer resources while adapting to external technology advancements, economic shifts, payment regulations, and fraud prevention measures. In this episode, we interview BNY’s Head of B2B Payments, Rhea Wagh, to gain her insights on the trends, themes, and innovations influencing B2B payments for 2025, including hyper-co...
Dec. 20, 2024

2025 Payment Trends: The Next Wave in Corporate Payments

As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verificatio...
Dec. 9, 2024

AI: A Smart Way to Simplify Accounts Payable

In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial intelligence to focus on the invoice capture stage when automating accounts payable processes.
Dec. 3, 2024

2025 Payment Trends: What’s Next for Banks?

In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
Nov. 21, 2024

Fighting a Fraught Financial Landscape (#FraudWeek)

International Fraud Awareness Week, a global init
Nov. 4, 2024

5 Ways Automating AP Optimizes Working Capital

This episode dives into how accounts payable (AP)
Oct. 23, 2024

Future Accounts Receivable (AR)

Were joined by Luke Sculthorp from The Chartered
Oct. 3, 2024

Policy, Product and Process Changes Are Reshaping B2B Treasury

Technology improves the ability of treasurers to