Episodes

In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.

With this year’s Sibos event wrapped up, Zhenya Winter shares her thoughts on the key takeaways from the show and where banks should focus given already-busy roadmaps. This episode covers ISO20022’s deadlines, SWIFT as a cooperative player, instant payments as a deal-breaker, how the Swiss are handling payments modernization and, in closing, several critical points for financial institutions to action next. Enjoy the listen!

Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape. Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.

How can small-to-medium-sized businesses navigate the post-pandemic economy? Daryn Park, Senior Policy Advisor for the Federation of Small Businesses, and Amy Bassett, from the United States Small Business Administration answer the question to the ever-changing place of the financial relationship between SMBs in that economy

MRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.

Marcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.

Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.

In this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.

Did you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode. Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as th...

The 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective. You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer

Following the foundation on protection needs for cryptocurrency laid out by Marcus Hughes, Head of Strategic Business Development. In part 2, he explains the regulator's approach to blockchain globally, their supervision of crypto-assets, work done to mitigate its risks, and much more.

Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about. In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.

Even though many businesses have implemented bank account validation and verification platforms, there are still companies that haven't adopted them. Mark Bish, one of Bottomline's Product Leads, speaks to Jacqueline Powell on the effect the business will have and their susceptibility to fraud if not taken the measures.

Payments have grown in importance in the Asia-Pacific region's entire banking environment, currently accounting for 44 percent of total banking revenues. Eli Shoshani, who heads up the APAC region for Bottomline, talks to us on the revolution on business payments, and the spend and scale of digitization.

Does the introduction of Open Banking and variable recurring payments (VRPs)put existing payment options in question, or complement existing payment types and create more choice for users? Bottomline’s Strategic Customer Success Manager, Richard Ransom, offers us insight into the topic of Open Banking and its impact on Direct Debits.

Once considered a secondary threat, insider fraud is a growing challenge for banks, demanding urgent attention. Are banks in denial about acknowledging this significant issue, or do they have too many competing priorities on their plate? Bottomline’s Ruud Grotens chats with Elizabeth Humphrey of Themis on the recent Insider Fraud in Banks research

AP (Accounts Payable) automation has helped banks to be more efficient and tackle the expense of paper checks. But the time has come to spotlight AR (Accounts Receivable), the collections side of the business. Nick Babinsky, SVP and General Manager of Billtrust’s Business Payments Network (BPN) talks to us about their mission to digitally transform AR and simplify B2B commerce.

One of the most financially destructive cyber-crimes is business email compromise (BEC), also known as email account compromise (EAC). Business email breach is hazardous enough to draw the attention of the FBI and other law enforcement organisations such as Interpol. This podcast episode covers strategies to stop your business from becoming the target of such attacks. Chief security officer for Paymode-X, Chris Gerda, addresses the rise in BEC and other types of Accounts Payable fraud.

Although subscriptions are not new, how businesses, such as golf clubs and charities use them is undergoing an evolution. It’s a payment type that’s shown significant growth over the last 9 years, so its application goes beyond the traditional subscription businesses. Listen to our expert Jon Rushton, GM for Bottomline Payment Services, to understand whether your business could adopt a subscription model for collecting cash and what considerations you should contemplate.

In the final part of the CBDC series, we chat to Marcus Hughes, Head of Strategic Business Development at Bottomline, who equips us with the developments of CBDC beyond the UK, their effect on data privacy, and considerations for CBDCs in practice.

Marcus Hughes, Head of Strategic Business Development at Bottomline, talks about all things we need to know about Central Bank Digital Currencies (CBDC’s). In this part 1/2, learn about CBDC’s, their risks, how they differ from other digital currencies, and much more.

This final episode in our 3-part series discusses the impact and benefits of Open Banking for different sized companies and the trends emerging in the Open Banking and Open Finance space. Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his opinions.

In the second of three episodes, listen to Bottomline's Head of Strategic Business Development, Marcus Hughes, talk about the evolution of Open Banking to Open Finance and how it’s gaining traction. He discusses which countries are welcoming the change and their approach to adapting to new data rights and sharing

Open Banking is turning into Open Finance and will, in time develop into Open Data. In the first of three episodes on this topic, Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his insights on the current adoption of Open Banking, the evolution of Open Banking to Open Finance and the process behind the information sharing and payment initiation services.