Episodes

Dec. 6, 2021

The Rise of The Connected Financial Officer

The CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial functions. Listen to Tracy Kantrowitz, Vice President, Marketing for Treasury at Bottomline, and Paul McMeekin, VP Solutions Marketing + Channel Enablement at Bottomline, share their opinion on the recent AFP conference and the significant period of change in the Treasury transformation journey.
Nov. 8, 2021

Why User Experience Is Critical For Financial Institutions

UX in digital banking has never been more important. When it comes to how people pay and get paid, users have high expectations of both technology design and processes. In this podcast episode, Bottomline's CXO, Brian McLaughlin, discusses the importance of UX in the technology-driven corporate payments sector.
Oct. 26, 2021

Getting one up on fraud and sanctions compliance

Understandably, financial firms and large organizations are devoting much attention to fighting payment fraud and complying with sanctions obligations. But among the total crime costs, only 1% of those illegal gains are frozen or seized by authorities. Bottomline’s Ruud Grotens, Head of CFRM Solution Consulting, and Omri Kletter, Global VP Product and Strategy, discuss fraud and sanctions compliance and effective ways to flag and tackle fraudulent activities.
Oct. 12, 2021

SIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers (with NatWest)

A dynamic landscape and the unprecedented pace of change make for an exciting and demanding marketplace, increasing the need for Capacity, Cost, and Competition. James Hodgson and Tim Tor from NatWest talk with Chris Peck of Bottomline and Teresa Connors of Payment Matters about the effectiveness of partnerships and collaborations and the difference it makes in better-serving customers.
Sept. 27, 2021

CSDR – Harmonising Securities Settlement in Europe

The European Commission is applying new directives and regulations to automate and harmonise how shares are traded and settled. Fred Viard, from our Swiss office, explains to financial institutions and securities management firms about the impact of the next milestone, SDR (the Settlement Discipline Regime).
Sept. 13, 2021

Data Analytics in Treasury: The bedrock of better financial performance

Bottomline’s Marcus Hughes shares with listeners his view on the intelligent use of data and analytics and how this drives improved financial performance for companies across their payables, treasury and receivable activities
Aug. 30, 2021

Developing A New Payments and Security Mindset

As payments technology speeds up, fraudsters are champing at the bit to get a piece of the pie. Faster payments mean faster fraud. But what does this mean for businesses who are considering embracing real-time payments? What steps should they be taking to embrace digital trends whilst ensuring their payments are kept safe and secure in the process? Chris Gerda and Jessica Cheney share their insights and advice with our listeners.
Aug. 17, 2021

Process Transformation to Enable Real-Time Treasury

During the pandemic and at the drop of a hat, treasurers worldwide had to offer insight into their company’s liquidity in real-time. Not easy when you’re pulling data from several sources, and often manually. Given new industry initiatives and technology advancements, treasurers can now access truly connected, real-time financial management. Kevin Grant shares his insight into the need for speed and how real-time liquidity and visibility can deliver greater intelligence to the business.
Aug. 3, 2021

Payments Digitization, catapulted by the pandemic

With payments already trending towards automation pre-pandemic, a new virtual environment has pushed digitization into overdrive. In this episode, we speak to Gunita Bindra on how habits have accelerated and what this means for business payments.
July 19, 2021

Readiness for Upcoming Regulations: Insights from the 2021 Business Payments Barometer

Payment innovation should be classed as a win-win for organisations and consumers alike but actually 20% of small companies are unaware of any upcoming payment initiatives. This episode on the payment podcast reviews what insights the 2021 Business Payment Barometer had around regulation and industry initiatives such as Open Banking and ISO 20022. Download the full report at: bottomline.com/uk/payments-barometer
July 5, 2021

Better Cash Forecasting for Treasury & SMEs - Insights from the 2021 Business Payments Barometer

It’s no surprise that in the light of everything receiving money has become more important than ever for organisations of all sizes. The latest episode on the payments podcast reviews how organisations are managing their cashflow and how these changes depending on size of business. Download the full report www.Bottomline.com/uk/payments-barometer
June 22, 2021

The impact of COVID and Brexit on fraud: Insights from the 2021 Business Payments Barometer

The challenge of fraud risk continues, as almost 1 in 2 businesses have seen an increase in insider fraud and collusion in the working from home environment. This episode on the Payments Podcast reviews what this year’s 2021 Business Payments Barometer revealed when it came to Payment Fraud and how businesses can take these insights to apply them to their business. Download the full report at: bottomline.com/uk/payments-barometer
June 10, 2021

The 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSB

The 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and what will be vital over the next 12-months. Full of new regulation, trends and ways to get paid the latest episode on the Payments Podcast is experts from Lloyds Bank, ACT and the Federation of Small Business discussing their key takeaways from this year’s report, and the statistics they think businesses need to take notice of. Download the full repor...
June 9, 2021

Open Banking isn't just for consumers – The business benefits explained

When Open Banking was first introduced year’s ago, the rise of consumer apps rocketed. But, Open Banking actually offered many benefits in the world of business payments, but the business world struggled to keep up. The latest episode on the Payments Barometer reviews what benefits businesses should be making the most of when it comes to Open Banking and where the driving force is coming from.
May 17, 2021

Debunking the myths associated with cloud-based enterprise case management systems

In todays digital landscape is it possible to always be one step ahead of the fraudsters? This episode on the Payments Podcast focuses on the benefits of cloud-based flexible case management systems for todays fraud professionals. Debunking common myths associated with cloud fraud solutions, and highlighting what professionals should be on the look out for in new systems.
April 26, 2021

Open Banking Expo Unplugged: Is this the year of hyper-growth in Open Banking Payments?

The latest episode on the Payments Podcast is from a recent Open Banking Expo conversation. Featuring Ed Adshead-Grant from Bottomline and Simon Lyons from Open Banking, hosted by Adam Cox from Open Banking Expo. This episode focuses on the growth of Open Banking in the year ahead, highlighting progress made in both the ecosystem and broader adoption levels. Is this the year of hyper-growth in Open Banking Payments?
Feb. 3, 2021

Predictions in User Experience and Innovation in Payments for 2021

The events of 2020 challenged businesses in new ways. The world is becoming a more advanced digital landscape at a quick pace. This episode on the Payments Podcast provides insight into how user experience and innovation bring together the advancement in technology meeting the new payment demands businesses face and how this will change and grow in 2021. Having the right User Experience in place can be the difference between customer retention or loss.
Jan. 19, 2021

A payments conversation with Bank of England's Christina Segal-Knowles: Part 2

Part 2: Marcus Hughes and Christina Segal-Knowles are back for part 2 of the conversation around payments. Part one featured discussions on the pandemic changing the way we pay as consumers and businesses, innovation and financial stability and the future of Stablecoin. In this second part of the in-depth conversation, Christina and Marcus discuss the UK Payments Landscape including ISO 20022, the Bank of England latest report the FPC's Financial Stability Report, Brexit, and their predictions f...
Jan. 19, 2021

A payments conversation with Bank of England's Christina Segal-Knowles: Part 1

Part 1: Marcus Hughes chats to Christina Segal-Knowles, Executive Director for Financial Markets Infrastructure at the Bank of England about Payments in the current landscape. Touching on topics such as: How is the pandemic changing how consumers and businesses pay and get paid? What role does innovation play in financial stability? As well as, how likely new forms of cryptocurrency such as Stablecoin are to becoming mainstream payment systems, or not. Listen to this in-depth two-part discussion...
Dec. 30, 2020

Payment trend predictions for 2021

The payments podcast is reviewing what trends are on the horizon for the upcoming year. While no one could have guessed the outcome of 2020, it led to an accelerated adoption of some of the key trends for the year in the payment landscape. Ed Adshead-Grant is back on the show, this time talking about Brexit, consumer trends, ISO 20022 and new innovations.
Nov. 13, 2020

Top five takeaways from AFP2020

Highlights from AFP2020 include the value of data science in cash-flow forecasting, as well as the digitalisation of receivables and the challenges that come with it. This episode of the Payments Podcast features Alana Streit, General Manager of North American Corporate Payments for Bottomline, as she joins podcast host Rich Williams to review this years key takeaways. Unsurprisingly, unrelated to payments, COVID-19 also got a look in. Discussion surrounded the impact that the pandemic has had o...
Nov. 10, 2020

Confirmation of Payee: Why it’s as important for your bank as it is for you

Does your bank have confirmation of payee in place? Whether it’s a small tick, or a logo, the fact your bank confirms the sort code and account number match is as important for your payment as it is for them. Authorised push payment (APP) fraud is a scam where the victim is tricked into making large bank transfers to an account posing as a legitimate payee, and the cost of this fraud is usually covered by the banks. This episode on the Payments Podcast reviews how CoP is impacting not only the t...
Oct. 23, 2020

AP Automation and Considerations for Corporates featuring UMB Bank

Business payments transformation starts now. AP automation has never been as vital to get right for corporates in today’s landscape. In-line with AFP2020 the payments podcast is speaking to Tristan Thompson of UMB Bank to understand his views on AP automation innovation, and what corporates should be taking into consideration
Oct. 19, 2020

Banking and finance industry trends: from ISO 20022 to digital innovation and data security

Banking and Finance industry trends from ISO 20022 to digital innovation and data security. The Payments Podcast follows on with a second event summary of this year's virtual Sibos 2020. Marcus Hughes recaps how even through the digital platform, Sibos2020 has given insights for the banking and finance industry in topics such as digital innovation in payment and securities, regulatory compliance, data security, and a strong focus on the adoption of ISO 20022. This year's event had a strong focus...