Episodes

Oct. 14, 2020

Highlights from Sibos2020: The banking industry trends on-the-go

Did you attend Sibos2020? This year’s event was entirely virtual, but insights remain just as crucial for the finance and banking industry for the following year. This episode on the Payments Podcast features highlights from the event, including what steps global corporates should be taking to keep up-to-date with regulation and trends, and the impact of fraud. As well as the steps we need to put into place to protect our businesses and customers.
Oct. 8, 2020

Visa and Bottomline discuss the evolution of and outlook for cross-border payments

Correspondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, and Rob Eberle, CEO, Bottomline, to discuss the new world of cross border payments, the good and bad of the traditional correspondent banking model and how some of today’s tech giants are bringing new options into the market.
Oct. 7, 2020

Eurofinance 2020: Highlights from the treasury event

This year’s Eurofinance was entirely different from ever before. With the global pandemic, it would be impossible to get 1000’s of delegates in a conference together, which is why this year, the show went virtual, but this didn’t stop the insightful sessions on what’s to come in the world of treasury. This episode on the Payments Podcasts focuses on the upcoming trends every treasury department will need to know and learning whether they are reliant to the pandemic or here to stay.
Sept. 23, 2020

How fraud and financial crime will look in 2025

During Aite Group’s Financial Crime Forum, four leading fraud experts examined AML and fraud in financial crime in 2025. With the changing payment landscape and sophistication of fraudsters, what can we expect, and how should we prepare? The Payments Podcast speaks to Omri Kletter, one of the fraud experts on this panel, to gather his thoughts on the topic
Aug. 26, 2020

COVID-19 Fraud tactics targeting business payments

240 million COVID-related daily spam messages are blocked by Google. But, what about the ones that get through? Fraudsters are sophisticatedly using the current landscape to target business payments. This episode on the payments podcast is extracted from a recent webinar detailing which fraud attempt has been the most prevalent with COVID-19 and how to protect your payments environment.
Aug. 19, 2020

How the cheque has evolved, and why this is great news for the fraudster

The cheque has evolved over the last ten years, as expected. This episode on the payments podcast is reviewing how cheques have changed to keep up to date with the digital consumer that expects payments fast. But, what does this mean for the security of cheques which was once almost impenetrable. Spoiler alert, it’s good news for the fraudsters
Aug. 4, 2020

The Payment Fraud Trends Dominating 2020 Featuring Cifas

This episode on the Payments Podcast features Amber Burridge from Cifas and James Richardson reviewing the latest payment fraud trends using industry payment data. Both Amber and James highlight key best practise techniques your business can use to help make sure you don't become the next victim of payment fraud.
July 9, 2020

The trend in Payment fraud can’t be ignored – 2020 Business Payments Barometer results

It’s the fifth year we’ve seen payment fraud & sanctions as one of the top three divers of change over the next 12 months, positively showing payment fraud prevention is on the mind of businesses everywhere, but is this making an impact? The average loss for fraud for a medium sized business is £164,000 – how is this sustainable? The Payments Podcast reviews the latest fraud trends as detailed by the 2020 Business Payments Barometer and what organisations can do to help protect themselves.
July 1, 2020

Can you survive 89 percent of your customers paying late? – Results from the 2020 Payments Barometer

This episode on the payments podcast is focused on the payment insight section in this years 2020 Payments Barometer. Reviewing why 89% of businesses are still paying suppliers late, will this be sustainable in a post COVID landscape? Focusing on changing priorities and industry regulations will be key for organisations looking to stay one step ahead of competition.
June 25, 2020

The future of payments in a post COVID world - Results from the 2020 Business Payments Barometer

It's back, for its fifth year - the Business Payments Barometer, and at a time where companies are questioning if they're making the right choices. This episode on the payment podcast will review the future of payments section of the report, diving deep into where financial decision-makers are set to make investments over the next 12-months, and how we're expected to see digitisation accelerate as organisations of all sizes look to navigate challenges posed by the COVID-19 pandemic. What drivers...
June 21, 2020

Experts weigh in on the 2020 Business Payments Barometer featuring Lloyds Bank, ACT & FSB

What is the world of business payments looking like over the next 12-months? This episode on the payments podcast features three industry experts from Lloyds, ACT and Federation of Small Businesses speaking at a Bottomline hosted round table. Reviewing what this years payment trends mean for organisations of different sizes.
June 19, 2020

How the new future payments model is changing the payment landscape

We’re living in a highly digital, forward thinking age. With so many changes to the payment landscape over the last five years, this episode on the Payments Podcast is taking a specific look at the customer and market demands in regard to the new future payments business model. Questioning, how will the market meet these demands and how should we expect technology to respond?
May 27, 2020

High Performance Survival - Nigel Savory speaks to PlanetK2

This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this abnormal time. Dr. Chris Shambrook - Performance Director at PlanetK2, talks to Nigel Savory - Managing Director of the International Sector of Bottomline Technologies, about learning in the thick of it. Leaders are currently leading in unprecedented times and in this episode, Chris and Nigel discuss how leaders are reacting and responding to the c...
May 15, 2020

Managing AP Amidst COVID - 19

This is a special episode on the Payments Podcast featuring a discussion on how the COVID pandemic is impacting accounts payable processes both from a US perspective and a global one. How hard has it been for organisations to begin this process whilst working from home, and what impact is it having on the accounts receivable process?
April 30, 2020

How is COVID-19 impacting how small businesses pay and get paid?

It’s the first time our generation has faced such a significant challenge such as COVID-19, but we’ve learnt to adapt in our struggles, and that’s exactly what we’re seeing with many small businesses. This episode on the Payments Podcast examines the challenges small businesses are facing over this difficult period and how they can adapt for survival now and into the future.
April 24, 2020

International Payments – How painful can they be? Featuring Currency Cloud

International payments. Have you ever had to make one? Always unsure if you’re getting the best currency rate, with time zones creating supply-chain difficulties, and how do you ensure the payment is always settled on time? This episode on the Payments Podcast features a special guest from Currency Cloud discussing how international payments can be a lot easier than you think, if you do it the right way.
April 1, 2020

Treasury Fraud & Controls survey 2020: Why is the fight against fraud ongoing?

In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the results from this years 2020 Treasury Fraud & Controls survey to understand why fraud is still having a huge impact on us globally, and whether organisations are focusing on the right areas of defence. Download the full 2020 Treasury Fraud & Controls survey results research report: https://www.bottomline.com/uk/resources/resource-center/research-reports/2...
March 23, 2020

How to reduce the occurrence and impact of invoices being paid late

The impact on late payments could be enough to end a small business, so how can we make sure customers are paying on time? This episode on the Payments Podcast is reviewing the real impact of late invoices, and how organisations can make it more worth while for their customers to pay on time. This episode also looks at the impact of technology on invoices, is there really a way of organisations getting paid on time, every time?
March 4, 2020

The Duty of Care against Cybercrime

All companies have a duty of care to their customers. But, what does this mean in the world of financial cybercrime? This episode on the Payments Podcast reviews the responsibility organisations have when customers trust them with their payments, money and data. So far, we’ve learnt a lot about the evolving threats through real-life cyber-attacks, which are reviewed in this episode to explain how now is the time to remain vigilant in the fight against fraud.
Feb. 19, 2020

Partnerships: Why someone else's business can make yours better

It doesn’t always make sense to pay a fortune to give your customers access to something your business doesn’t specialise in, so why not partner with a business that does specialise in it? This episode on the Payments Podcast is examining how partnerships with other organisations not only can help your organisation grow but innovates your business, and creates a customer experience worthy of retention.
Feb. 4, 2020

Know who you pay – Confirmation of Payee and beyond!

When you’re adding a new contact to pay, how many times do you check you’ve entered the right sort code and account number, more than once right? What if you’ve been given the wrong numbers - how would you know? Jack Gianella and Julien Laurent are discussing the new initiative ‘Confirmation of Payee’ and how this will confirm you’re paying the right person. They’ll also discuss how this is only the start, with new technology in place there are more ways than ever to protect your payments from f...
Jan. 22, 2020

The digital expectations of getting paid

How do you get paid? Think about how your expectations have changed when it comes to payments. Most people will fumble about for change when a merchant doesn’t take card. The payments podcast reviews how digital expectations have evolved when it comes to getting paid. No more waiting around for a cheque to clear, this episode looks at innovative payment methods that help a business with customer retention and make a seamless user experience.
Jan. 9, 2020

The changing Payment Landscape in Asia Pacific

Asia Pacific non-cash payment transactions are growing faster than anywhere else in the world, with this growth comes innovation. This episode on the Payments Podcast featuring Marcus Hughes, looks at how Open Banking is developing in the countries located in Asia Pacific, and how the UKs adoption has influenced this. This episode also looks at the difference in real-time payments between Australia, Hong Kong and the UK as well as how China have managed to distance themselves from the SWIFT netw...
Dec. 10, 2019

The securities settlement process – Keeping up to date with expectation, technology, and regulations

With so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into consideration customer expectations, new technology and the regulations they need to adhere to in this space. This episode on the Payments Podcast features guest host Simon Pilgrim discussing the securities settlement process with Frederic Viard, from the Bottomline Technologies