Episodes

This episode explores the 2025 CMS final rule changes with a deep dive into how new payment and coding policies—especially around skin substitutes—will impact Chargemaster design, revenue integrity, and reimbursement across hospitals, ASCs, and physician practices. The guests highlight the need for multidisciplinary collaboration, stronger standards, and more innovative use of automation and EHR tools (e.g., order sets, creative forms, charge edits) to ensure compliant billing, protect revenue, ...

In this engaging episode of the Wilshire RevCast, host Evan Martin is joined by Kelly Samuel, the Executive Director at Annuity Health, to discuss the intricate patterns within revenue cycle management. With a summer full of changes and a transition into fall, they explore how identifying and understanding patterns can unlock significant improvements in revenue cycle processes and operations. This episode is packed with insights into empowering teams, leveraging data, and driving operational suc...

In this insightful episode, host Evan Martin, alongside guest co-host Patti Consolver, delves into the intricacies of patient loyalty and the pivotal role of patient experience in healthcare sustainability. Featuring Matt Lauer, a certified patient experience professional, the discussion highlights the intersection of revenue cycle management and patient satisfaction, emphasizing the need for healthcare systems to adapt and improve service interactions using data-driven insights and a holistic u...

In this engaging episode, host Evan Martin In this engaging episode of the Wilshire IT broadcast, host Evan Martin converses with Rahul Agrawal, a visionary entrepreneur in healthcare technology. The discussion delves into the transformative capabilities of AI in streamlining medical documentation and revenue cycle management, highlighting how these innovations are poised to reduce administrative burdens and enhance efficiency in healthcare operations significantly. Rahul shares insights into hi...

In this episode of the Wilshire IT Revcast, host Evan Martin and guest Marcia Leighton dive into the pervasive role of AI in various sectors, with a focus on healthcare and revenue cycle management. They discuss the integration and impact of AI tools like ChatGPT and Google Gemini on productivity, decision-making, and organizational efficiency. The conversation highlights the importance of adopting AI proactively to enhance workplace processes and underscores the necessity for balancing innovati...

In this episode of The Wilshire IT Revcast, host Evan Martin and guest Marcie Carleton explore the evolving landscape of recruitment, with a particular focus on trends in remote work and the application of AI in hiring processes. They explore the preference for remote work among candidates, the challenges in balancing in-office and flexible schedules, and the role of recruiters in personalizing candidate engagement. The conversation further emphasizes the importance of relationship-building and ...

In this engaging episode, host Evan Martin is joined by Justin Liu, the co-founder and CEO of Charta Health. Broadcasting from Alaska, Evan dives into the dynamic world of healthcare AI, exploring how language models are revolutionizing revenue cycle management. Justin shares fascinating insights into the backend intricacies of healthcare systems and the role AI plays in streamlining processes.

Welcome to the latest episode of the Wilshire IT Revcast, where we dive into the vibrant world of the NAHAM Conference. Join us for a live recording as we speak with leading professionals about key topics in healthcare access management and the technological advancements shaping this critical field.

In this episode, host Evan Martin and guest Stuart Newsome of Infinx Health delve into the impact and evolution of AI agents within the healthcare revenue cycle management industry. They explore the roles and benefits of AI in enhancing efficiency and accuracy in tasks such as cybersecurity, denial management, and document processing. Their discussion highlights how AI agents augment human roles rather than replace them, emphasizing the importance of ethical considerations and strategic partners...

In this insightful episode of the "The Wilshire IT RevCast", host Evan Martin welcomes the distinguished Nio Querio. A well-acclaimed author and expert in innovation within the healthcare sector, Nio shares her personal journey into healthcare, how it's shaped her professional life, and the importance of integrating patient experiences into revenue cycle management. Together, they explore the evolving landscape of healthcare, addressing challenges faced by safety net hospitals, the role of AI in...

The latest episode of the Wilshire IT Podcast, hosted by Evan Martin, delves into the complexities of provider billing and reimbursement in the medical field, particularly with the challenges presented by recent changes to the Medicare fee schedule. Featuring insights from experts at Ventra Health, including Dr. Jamie Shoemaker and Dr. Mark Laperouse, the episode explores the impact of declining reimbursement rates on physicians and the healthcare system at large, emphasizing the urgent need for...

Dive into the latest insights on revenue cycle management with Beth Allen from Getix Health and Evan Martin in this enlightening episode. Join them as they tackle pressing issues in RCM, from payer relationships to cybersecurity threats.