Episodes

In this episode, Thomasina Wilkins, Chief Revenue Officer, Sinai Chicago, discusses preparing for Medicaid changes in 2027, reducing healthcare disparities, strengthening financial sustainability and using AI to improve clinical operations and patient financial services.

In this episode, Garrick Stoldt, CPA, FHFMA, Vice President and Chief Financial Officer at Saint Peter’s Healthcare System, joins the podcast to discuss opportunities for growth and the leadership qualities needed to guide healthcare organizations through a changing financial environment. He also shares insights on the impact of 340B restrictions and how evolving program requirements can affect health system strategy and financial planning.

In this episode, Ankit Rohatgi, MD, MBA, FACP, CPE, Vice President of Physician Advisory and Utilization Management at University of Cincinnati Health, joins the podcast to discuss simplifying workflows and reducing friction for staff across healthcare operations. He also shares insights on changes in Medicaid, aligning care models with those shifts, and identifying opportunities for growth while improving how teams work together.

In this episode, Nick Barcellona, Chief Financial Officer at West Virginia University Health System, joins the podcast to discuss creating a seamless experience for patients and identifying opportunities for growth across the health system. He also shares insights on balancing operational priorities with the evolving needs of patients and the organization.

In this episode, Tenisha Grimmer, MBA, CPA, PHR, Chief Financial Officer at Access Community Health Centers, joins the podcast to discuss removing barriers to care and building a positive workplace culture through intentional communication. She also shares insights on navigating Medicaid changes and the 340B program while supporting accessible, sustainable healthcare.

In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health, discusses reducing controllable loss, strengthening revenue cycle fundamentals, addressing revenue leakage, and preparing for AI and automation. He also shares how UC San Diego Health is improving patient access, team development, charge capture, and patient throughput while balancing margins and reimbursement pressures.

In this episode, Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health, joins the podcast to discuss her 2026 priorities of consistency and capacity in healthcare operations. She also shares insights on the need for greater transparency and how technology can help close gaps and strengthen denials management.

In this episode, Greg Damron, Chief Financial Officer and Interim School of Medicine Executive Director of Finance at University of Missouri Health Care, joins the podcast to discuss rebuilding trust with patients and addressing the growing affordability crisis in healthcare. He also shares insights on balancing financial priorities with the need to deliver accessible, patient-centered care.

In this episode, Thomasina Wilkins, Chief Revenue Officer at Sinai Chicago, joins the podcast to discuss mission-driven care and the importance of improving the patient experience. She also shares insights on strategies for excellence in care and how organizations can strengthen their approach to delivering high-quality patient-centered services.

In this episode, Austin Jones, CPA, Senior Vice President and Chief Financial Officer at NKC Health, joins the podcast to discuss balancing investment in physicians with the financial priorities of a healthcare organization. He also shares insights on pharmacy benefit management and strategies for managing demand in today’s healthcare environment.

In this episode, Jon Alford, CFO of UW Medicine and Vice President for Medical Affairs at the University of Washington, joins the podcast to discuss “Project Refuel” and the importance of customization in healthcare operations. He also shares insights on driving sustainability and developing strategies that support long-term organizational goals.

In this episode, Sarah McGoldrick, Executive Director of Finance at Singing River Health System, joins the podcast to discuss evolving payer changes and their impact on the revenue cycle. She also shares insights on opportunities for growth and the introduction of GLP-1 medications and their implications for healthcare organizations.

In this episode, Patrick Seiler, CFO, Advanced Reconstructive Surgery Alliance, and Seth Pfaltzgraff, Healthcare Client Director, Macedon Technologies, discuss using data, automation and AI to improve physician practice operations, revenue cycle performance and financial outcomes. This episode is sponsored by Macedon Technologies.

In this episode, Courtney McNamee, Director, Revenue Cycle and Reimbursement, Altru Health System, discusses building a more proactive, patient-centered and data-driven revenue cycle while responding to payer pressure, reimbursement changes and the growing role of AI and automation. She also shares how Altru is preparing for thoughtful growth across rural communities and strengthening the patient financial experience.

In this episode, Austin Willuweit, CFO, Monument Health, discusses managing rising Medicare payer mix, tightening margins and disciplined capital allocation while continuing to grow and expand services in rural healthcare. He also shares lessons from integrating Rapid City Medical Center and how AI, automation and autonomous coding are creating near-term opportunities across finance and revenue cycle.

In this episode, Sheila Augustine, Director, Revenue Cycle, Nebraska Medicine, discusses how AI is helping identify missing charges, automate charge reconciliation and improve revenue cycle workflows while keeping staff engaged in the transformation. She also explores payer denials, Medicaid changes, succession planning and opportunities to further integrate AI across revenue cycle operations.

In this episode, Tami McMasters Gomez, Executive Director, Mid-Revenue Cycle, UC Davis Medical Center, discusses leveraging AI and automation to address workforce shortages, strengthen coding and documentation, and improve financial integrity. She also shares her approach to AI governance, evolving revenue cycle roles and balancing innovation with human expertise.

In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist is building a strong remote culture while preparing revenue cycle teams for the challenges ahead.

In this episode, Shannon Cameron, MBA, MHIIM, CPC, Chief Operating Officer, Anesthesia Financial Solutions, LLC, discusses how AI, automation and advanced analytics are reshaping revenue cycle operations, from denials and prior authorization to reimbursement and payment accuracy. She also shares lessons on governance, workforce evolution and leading effectively across complex healthcare organizations.

In this episode, Carlos Bohorquez, CFO, UC San Diego Health, discusses the system’s growth strategy, its Joint Powers Authority with Palomar Health and the financial challenges facing health systems, including HR1, 340B and potential site-neutral payments. He also shares how UC San Diego Health is using long-term planning, data-driven decision-making and a focus on its workforce to navigate uncertainty and support continued growth.

In this episode, Christopher E. Smith, EMBA, Chief Financial Officer and Senior Director, UT Le Bonheur Pediatric Specialists, Le Bonheur Children's Hospital, discusses strengthening pediatric access, managing reimbursement and workforce pressures, and using data to align clinical resources with patient demand. He also explores revenue cycle optimization, rural specialty care and AI-enabled documentation to improve physician capacity and patient care.

In this episode, Karen Brown, Revenue Cycle Director of Heart of the Rockies Regional Medical Center, discusses revenue cycle optimization, Epic implementation, reimbursement pressures and preparing for changes affecting rural hospitals. She also shares strategies for improving patient financial education, reducing denials and strengthening collaboration across clinical and administrative teams.

In this episode, Doug Arvin, CPA, MBA, Chief Financial Officer, Essentia Health West, discusses AI's growing impact on healthcare finance, physician partnerships and the challenges and opportunities facing rural healthcare. He also shares his perspective on innovation, value-based care, workforce investment and new approaches to growth beyond traditional hospital expansion. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_ca...

In this episode, Mike Lewis, CFO, Onvida Medical Group, discusses how his organization is measuring the financial and clinical impact of AI, including a 14% increase in patient-facing time, 35% documentation time savings and improved revenue yield. He also shares strategies for improving revenue capture, reducing payer denials and using technology to reduce physician burnout while strengthening margins.