Episodes

In this episode, Austin Jones, SVP and CFO of NKC Health, discusses how the health system has driven organic growth while navigating workforce shortages, reimbursement pressures, and revenue cycle challenges. He also shares why culture, strategic leadership, and a strong focus on stewardship are essential to long-term financial success.

In this episode, Chibueze Okey Agba, Executive Vice President and CFO, Hartford HealthCare, discusses how AI, consumer-focused care, and strategic partnerships are transforming healthcare delivery, while sharing why today's CFOs must be multidimensional leaders who drive innovation, operations, and long-term growth. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Jeff Francis, CFO, Nebraska Methodist Health System, discusses how his team is addressing rising payer denials through stronger documentation, coding, and AI-powered revenue cycle tools. He also shares how the CFO role has evolved into a more strategic leadership position and offers advice for the next generation of healthcare finance leaders.

In this episode, Saurabh Tripathi, CFO, Ascension, discusses the health system’s ongoing financial turnaround, the operational improvements driving strong Q3 results, and Ascension’s strategic shift toward ambulatory care following its AMSURG acquisition. He also shares insights on smart growth, balance sheet management, and advice for emerging healthcare finance leaders on finding purpose and building a meaningful career.

In this episode, Jennifer Worthy, Executive Vice President of Revenue Optimization at Healthcare Outcomes Performance Company (HOPCo), joins the podcast to discuss the technology gap between payers and providers and the challenges it creates across the healthcare ecosystem. She also shares her perspective on the leadership attributes needed to navigate change, foster collaboration, and drive sustainable improvements in financial and operational performance.

In this episode, Amanda de los Reyes, MBA, FHFMA, EHRC - Vice President Revenue Cycle, Renown Health, discusses the growing impact of payer denials, automation, and regulatory changes on revenue cycle operations, while sharing how Renown is leveraging technology and strategic partnerships to expand access to care and support future growth. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, David Kelly, Chief of Ambulatory Operations and Vice President of Revenue Cycle at Mary Rutan Health, joins the podcast to discuss financial assistance programs that help patients access the care they need. He also shares insights on the importance of care coordination and strategic partnerships in improving patient outcomes, enhancing the care experience, and supporting long-term organizational success.

In this episode, Tracy Peffley, System Vice President of Revenue Cycle Management at Cleveland Clinic, joins the podcast to discuss strengthening financial performance while improving the patient financial journey. She shares insights on the organization’s physician advisory program and explores how AI is expected to shape the future of revenue cycle operations and patient engagement.

In this episode, Jon Alford, CFO, UW Medicine and Vice President for Medical Affairs at the University of Washington, joins the podcast to discuss the evolving financial challenges facing academic medical centers, from labor costs to reimbursement pressures. He also shares how automation, operational efficiency, and frontline engagement are shaping his leadership approach in his new role. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium...

In this episode, Lynn Ansley, Vice President of Revenue Cycle Management at Moffitt Cancer Center, joins the podcast to discuss how her team is leveraging automation, process optimization, and Epic implementation to transform revenue cycle operations. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Paul Chausse, Jr., SVP Revenue Cycle and Chief Revenue Cycle Officer, Tampa General Hospital, discusses how AI agents are reshaping revenue cycle operations, the challenges of the fee for service model, and the leadership skills needed for the next generation of RCM leaders. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Sham Firdausi, Deputy Chief Financial Officer of the County of Santa Clara Health System, joins the podcast to discuss balancing financial stability with innovation in a rapidly changing healthcare environment. He shares a three-pronged approach to sustainable growth and outlines revenue strategies aimed at supporting long-term operational and financial success.

In this episode, Todd Conklin, Executive Vice President and Chief Financial Officer at Care New England Health System, joins the podcast to discuss how AI is transforming healthcare operations and decision-making. He shares perspectives on the shift toward more continuous, convenient, and accessible care for patients, along with the financial and operational challenges tied to an aging population and the growing demand for elderly care services.

In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity challenges, and the growing role of AI like voice technology in improving patient access and financial experience.

In this episode, Kellan Tittle, MBA, Chief Financial Officer, People Incorporated Mental Health Services, discusses the shift from access to outcomes, workforce challenges, and how AI is improving documentation and efficiency. He also shares how integrated care models and disciplined growth strategies are shaping the future of nonprofit mental health services.

In this episode, Aaron Lewis, President and CFO, Lifepoint Health, shares how the organization is scaling through acquisitions, navigating financial and payer pressures, and leading transformational change to strengthen operations and expand care in underserved communities. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand.

In this episode, Perry Sham, Chief Financial Officer at Niagara Falls Memorial Medical Center, joins the podcast to discuss managing rising healthcare costs and identifying opportunities for growth through joint ventures and strategic partnerships. He also shares his perspective on what defines an effective CFO in today’s evolving healthcare landscape, from financial stewardship to strategic leadership.

In this episode, Todd Roberts, CFO, Cheshire Medical Center, shares how he is tackling 340B challenges, driving operational excellence, and strengthening financial resilience through system collaboration. He also discusses evolving CFO leadership, workforce pressures, and the shift toward value-based care models.

Robert Chestnut, SVP, CFO, LMH Health, shares how his organization is addressing workforce shortages, strengthening culture, and leveraging technology to improve operations and revenue cycle performance. He also discusses the importance of strategic prioritization, regional collaboration, and leadership alignment in driving long term financial resilience. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Jenni Alvey, CFO, IU Health, discusses how her team is navigating margin pressure, major capital investments, and policy uncertainty while staying aligned through long-range financial planning. She also shares how health systems can balance affordability, growth, and resilience in today’s evolving environment.

In this episode, Edward Bleacher, CFO, St. Christopher's Hospital for Children, shares how his team navigates financial uncertainty, regulatory shifts, and post-bankruptcy recovery while building long-term sustainability. He also discusses key trends, strategic growth priorities, and the leadership mindset needed to thrive in today’s healthcare environment.

In this episode, Shelly Soileau, CFO of Opelousas General Health System, discusses the financial realities facing rural hospitals, including transportation barriers for patients, shifting payer behavior, and workforce costs. She also shares how focusing on revenue integrity, denial management, and data driven decision making is helping stabilize margins and support smart growth.

In this episode, Sunitha Reddy, Chief Revenue Officer and Vice President of Operations, Prime Healthcare, discusses how revenue cycle strategy powers hospital turnarounds, tackles payer pressure and denials, and leverages AI to improve efficiency while supporting care access. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Ian Macdonald, CFO, Union Health, shares how his data-driven approach is guiding major transformation including a recent hospital acquisition, dual system integrations, and strategic investments in AI and technology to drive future growth. Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand