Episodes

In this episode, John Mallia, Interim CFO, Methodist Le Bonheur Healthcare, discusses the key financial challenges facing health systems today, including workforce costs, payer pressures, and reimbursement uncertainty, while sharing how his organization is investing in Epic, revenue cycle partnerships, and strategic leadership to drive stability and performance.

In this episode, Byron Glasgow, MBA, Vice President of Finance at Temple University Health System, discusses rising healthcare costs, value based care challenges, and the role of AI in easing administrative burdens. He also shares how Temple Health is pursuing mission aligned growth while serving as a vital safety net for Philadelphia.

In this episode, Stephen Rinaldi, SVP and Chief Revenue Officer at UNC Health, discusses the major headwinds shaping revenue cycle today, strategies for building strong future leaders, and how UNC Health is advancing revenue integrity and operational excellence heading into 2026.

In this episode, Dennis Laraway, CFO at Cleveland Clinic shares the major trends shaping the organization’s strategy, including payment reform, cost transformation, and rapid advances in AI and technology, while highlighting how the system is driving efficiency and forging new partnerships to reimagine care.

In this episode, Adrienne Moore discusses how Banner Health is preparing for upcoming Medicaid changes, expanding workforce development, and investing in AI and digital solutions to improve care delivery. She also shares how the system is leveraging urban-rural partnerships and innovation to meet the needs of growing and evolving patient populations.

In this episode, Tom Buckley shares the biggest revenue cycle challenges facing health systems today, from payer denials to rising patient financial responsibility, and how Virtua Health is using AI, automation, and strong communication practices to stay ahead. He also reflects on evolving leadership expectations and what it takes to keep teams resilient and aligned in a rapidly changing environment.

In this episode, Aron Klein shares insights on the top revenue cycle pressures facing health systems today, including payer policies, rising denials, and regulatory uncertainty, while also discussing how Carle Health is using automation and systemwide efficiencies to strengthen performance and improve patient access.

In this episode, Patti DeWane, CFO and Treasurer of UW Health Northern Illinois, discusses key industry pressures including workforce challenges, regulatory concerns, and the rising cost of technology. She also highlights new operational opportunities, service line expansion, and UW Health’s strategy to drive growth while keeping care close to home.

In this episode, Chris Carmody, SVP and CTO of UPMC, discusses the health system's journey toward a single Epic instance, including the technological and organizational hurdles of wave one of the UPMC Bridges project. He shares lessons learned, how UPMC approaches integrating newly acquired sites, and what sets their large scale consolidation apart as they prepare for Wave Two.

On this episode, Kyle Benoit, Executive Vice President and Chief Operating Officer at Bayhealth joins the podcast to discuss challenges around access and cost of care, strategies for optimizing the organization’s technology footprint, and navigating Medicaid cuts. He also shares insights on expanding and improving the ambulatory care footprint while maintaining high-quality patient outcomes.

In this episode, Erin Hodson, MSN, Vice President of Revenue Cycle at Inova Health, shares how emerging AI tools, evolving team skill sets, and new patient financial needs are reshaping denials management, operational strategy, and the overall revenue cycle experience.

In this episode, Shari Johnson, Chief Revenue Cycle Officer at Alameda Health System, discusses how the health system leverages AI, automation, and data-driven strategies to streamline revenue cycle operations while empowering staff and improving patient care. She shares insights on overcoming industry challenges, fostering employee engagement, and leading organizational change.

In this episode, Tracy Moyer, Executive Vice President and CFO of Penn State Health, discusses her financial priorities as she steps into her new role. She shares insights on workforce optimization, leveraging technology like Epic to drive efficiency, and balancing operational stability with long-term growth across expanding markets.

On this episode, James Siegel, SVP and CFO of VCU Health, joins the podcast to discuss the impact of the Big Beautiful Bill, strategies for sustainable performance improvement, and his vision for future growth and expansion. He also shares insights on improving patient access and fostering long-term organizational success.

On this episode, Jeff Sandene, EVP and CFO of Vandalia Health, joins the podcast to discuss the key trends he’s following in healthcare, his focus on AI innovation, and the organization’s strategic planning process. He also highlights Vandalia Health’s efforts toward mobile medicine expansion and how these initiatives are shaping the future of care delivery.

In this episode, Gerald Oetzel, CFO of Temple Health, discusses how the organization is addressing rising healthcare costs through AI and automation, expanding access with a new women’s and family hospital, and driving growth through strategic investments in cancer care, transplant programs, and physician recruitment.

In this episode, Abigail Abongwa, MHA, System Vice President of Revenue Cycle at UW Health, joins the podcast to discuss how technology, data analytics, and patient-centered strategies are reshaping revenue cycle management. She shares insights on tackling financial pressures, improving patient financial experiences, and preparing teams for a tech-enabled future.

In this episode, Sarah E. Ginnetti, Chief Revenue Cycle Officer and VP of Clinical Revenue at UConn Health, discusses her top priorities, the role of AI and analytics in revenue cycle management, and how collaboration across clinical, finance, and strategy teams is shaping the future of healthcare operations.

In this episode, Lisa M. Goodlett, Senior Vice President, Chief Financial Officer and Treasurer at Duke University Health System, shares insights on expansion, partnerships, and the role of technology in shaping future care delivery. She also reflects on leadership qualities needed to navigate healthcare’s evolving challenges.

In this episode, Luke Rockenbach, CFO of Sutter Health’s Silicon Valley Market, shares insights on expanding access through new ambulatory facilities, leveraging technology like ambient listening and AI, and advancing value-based care to build a sustainable and patient-centered future.

In this episode, Jenni Alvey, CFO of IU Health, shares insights on navigating workforce challenges, advancing care affordability, and preparing for major system initiatives including a new downtown hospital and Epic implementation. She also reflects on leadership lessons that shape her approach to healthcare finance today.

This episode features Rommy Foteh, President and COO of Neuromonitoring Associates, and Seth Pfaltzgraff, Healthcare Client Director at Macedon Technologies. They discuss the operational impact of the No Surprises Act and how technology and strategic automation are helping providers streamline dispute processes and strengthen revenue integrity. This episode is sponsored by Macedon Technologies.

In this episode, Jan Grigsby, CFO at AnMed, reflects on his first months in the role and the importance of listening, culture, and community-focused leadership. He also discusses key healthcare finance trends, growth opportunities in South Carolina, and how AnMed is preparing for the shift toward outpatient care.

In this episode, Rick Talento, CFO of Inova, discusses the financial trends shaping health systems today, including regulatory impacts, payer dynamics, and workforce challenges. He also shares Inova’s growth strategy, technology investments, and commitment to community care across Northern Virginia.