Episodes

In this episode, David Marcozzi, MD, MHS-CL, Senior Vice President and Chief Clinical Officer at University of Maryland Medical Center, joins the podcast to discuss embracing changes across inpatient and outpatient care and viewing capacity as a strategic resource. He also shares insights on the importance of effective patient handoffs and how they can support safer, more coordinated care.

In this episode, Himalee Sabnis, MD, MSc, Pediatric Hematologist and Oncologist at the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, joins the podcast to discuss bridging gaps in care and facilitating strong communication with patients and families. She also shares insights on strengthening connections across the healthcare journey to support more coordinated and patient-centered care.

In this episode, Sarah McGoldrick, Executive Director of Finance at Singing River Health System, joins the podcast to discuss evolving payer changes and their impact on the revenue cycle. She also shares insights on opportunities for growth and the introduction of GLP-1 medications and their implications for healthcare organizations.

In this episode, Kathleen Sanford, DBA, RN, FAAN, Senior EVP, Chief Nursing Officer, CommonSpirit Health, discusses improving nurse retention through virtual integrated care, nurse residency programs, career support and shared governance.

In this episode, Dr. Brendan Lloyd, Chief Medical Officer for Providence Clinical Network, joins the podcast to discuss how healthcare organizations can redefine roles to meet the evolving needs of patients, providers, and care teams. He also shares insights on training the next generation of healthcare professionals and preparing them to lead in a changing healthcare environment.

In this episode, Jason Foland, MD, MBA, CPE, FACHE, FAAP, FCCM, President of Studer Family Children's Hospital, shares lessons from the military, the importance of preparation and team empowerment, and his journey from pediatric critical care physician to hospital leader.

Robert Isaiah Nielsen, Epic Site Director for Jacobi Medical Center and North Central Bronx at NYC Health and Hospitals, joins the podcast to discuss reducing clinician burnout and the importance of investing in people as much as technology. He also shares insights on future opportunities for growth, including the potential of remote patient monitoring to enhance patient care and support healthcare teams.

In this episode, Greg Damron, Chief Financial Officer and Interim School of Medicine Executive Director of Finance at University of Missouri Health Care, joins the podcast to discuss rebuilding trust with patients and addressing the growing affordability crisis in healthcare. He also shares insights on balancing financial priorities with the need to deliver accessible, patient-centered care.

In this episode, Stephen McGee, Executive Vice President and Chief Compliance Officer at SandsRx, discusses building AI governance, vendor accountability and staff trust while using AI to improve specialty pharmacy workflows, patient access and operational efficiency. This episode is sponsored by URAC.

In this episode, Heather Geisler, Executive Vice President and Chief Brand and Experience Officer at Henry Ford Health, joins the podcast to discuss why patient and consumer experience should be viewed as interconnected aspects of healthcare. She also shares insights on optimizing the “front door” through tools such as websites and contact centers, while emphasizing the importance of workplace culture and team member engagement.

In this episode, Carol Gomes, Chief Executive Officer and Chief Operating Officer at Stony Brook University Hospital, joins the podcast to discuss making care safer and improving outcomes for patients. She also shares insights on expanding pediatric services and advancing clinical programs to meet the evolving needs of the community.

In this episode, Jeffrey Marshall, MD, Chief of Cardiology at the Northside Hospital Heart Institute, joins the podcast to reflect on defining moments throughout his career and the evolution of cardiology at Northside. He also shares how his role has changed over time and offers his perspective on the growing attention surrounding artificial intelligence, including why he believes AI may be overhyped by the media.

In this episode, Thomasina Wilkins, Chief Revenue Officer at Sinai Chicago, joins the podcast to discuss mission-driven care and the importance of improving the patient experience. She also shares insights on strategies for excellence in care and how organizations can strengthen their approach to delivering high-quality patient-centered services.

In this episode, Austin Jones, CPA, Senior Vice President and Chief Financial Officer at NKC Health, joins the podcast to discuss balancing investment in physicians with the financial priorities of a healthcare organization. He also shares insights on pharmacy benefit management and strategies for managing demand in today’s healthcare environment.

In this episode, Brooke A. Schweitzer, DMSc, MSPA, PA-C, FACHE, Chief Advanced Practice Officer at UChicago Medicine, joins the podcast to discuss creating a framework that strengthens organizational culture and improves the patient experience. She also shares insights on using transparent data through individualized scorecards and the power of peer influence to drive engagement and meaningful change.

In this episode, Jon Alford, CFO of UW Medicine and Vice President for Medical Affairs at the University of Washington, joins the podcast to discuss “Project Refuel” and the importance of customization in healthcare operations. He also shares insights on driving sustainability and developing strategies that support long-term organizational goals.

In this episode, Stacey A. Rizza, MD, Medical Director for Global Commercial Solutions at Mayo Clinic International, joins the podcast to discuss how technology has transformed medicine and enabled faster, more accurate diagnoses. She also shares insights on the importance of global health collaborations and how partnerships can help advance healthcare delivery worldwide.

In this episode, Dan Shields, Chief Executive Officer, Digital Medicine, Ochsner Health, discusses scaling digital medicine, using AI responsibly, redesigning primary care and combining people and technology to improve access, outcomes and clinician efficiency.

In this episode, Leigh Steinberg discusses athlete representation, physician empowerment, brain health, the changing business of college sports and the importance of resilience, values and listening in leadership.

In this episode, Jeff Feldgoise, Co-founder & CEO, Revealed, discusses using AI and healthcare intelligence to improve go-to-market efficiency, prioritize high-value opportunities and help companies sell more effectively into healthcare organizations.

In this episode, Emily C. Jakacki, President of Northwestern Medicine Delnor Hospital, discusses leading a smooth leadership transition, maintaining top decile quality scores, and focusing on patient safety, equity, and efficiency. She also shares priorities for 2026, including managing emergency department throughput, leveraging data for informed decision making, and expanding ambulatory, diagnostic, and surgical services to meet community needs.

In this episode, Dr. Janice Walker, DHA, MBA-HCM, NEA-BC, BSN, RN, System Chief Nursing Officer, Senior Vice President, UF Health, discusses standardizing nursing practice, accelerating nurse recruitment, strengthening the talent pipeline, and reimagining clinical education through UF Health’s Clinical Reimagining Model.

In this episode, Terry Gilliland, MD, President and Chief Executive Officer of Geisinger, discusses the health system’s turnaround, financial and workforce pressures, health plan strategy, and efforts to expand access through technology and redesigned care delivery.

In this episode, Erik Mikaitis, MD, MBA, FACP, CPE, Chief Executive Officer of Cook County Health, discusses the impact of Medicaid policy changes, the Get Medicaid Facts initiative, and efforts to help vulnerable populations maintain coverage and access to care.