Episodes

In this episode, Daniel and Evan pause and talk about what is current in the Revenue Cycle and IT news for health care and reflect on the first half of the year. It sure has not been easy for revenue cycle leaders – between declining operating revenue, denials, a frustrated workforce, and AI, Evan and Daniel have much to discuss.

The traditional thinking of revenue cycle workforce planning is no longer. With Covid-19 and advances in technology, the revenue cycle transformed not only the method to conduct business but the current environment to do it in. In this episode, Daniel and Evan visit with Amanda De Los Reyes and Kelly Smith to look at their current work environment; they will explore the current and future state of workforce planning in their respective revenue cycles. They discuss how their organizations are cur...

IIn this episode, Evan and Daniel are joined by Gretchen Case and Hank Smither, Co-Founders and Managing Partners of The Wilshire Group. Even the most robust revenue integrity and billing departments have challenges, and the common issue that causes friction between these two areas is a lack of collaboration. Industry experts feel that the key to becoming a cross-functional revenue cycle is aligning these two areas around the CDM. At the core of the revenue cycle, the hospital CDM is extensive. ...

In this episode, Daniel and Evan are re-joined by Marcie Carlton and Tim Holland to continue this season’s conversation around Life-Long Learning. They focused on tools and resources they personally use to continue their personal and professional growth.

In this episode, Daniel and Evan are joined by Aidéo Technologies, Director of Coding Marsha Diamond, and Vice President of Operations Marcia Leighton. They talk about the future of A.I. in the coding space and the impact it will have to the role of the coder.

In this episode, Evan and Daniel are joined by Chris Ahern, Director of Data Science at Janus. Chris educates the guys on Machine Learning and Generative artificial intelligence (A.I.) and how they can be used in healthcare today.

This is the second part of Estimates Today, where Evan and Daniel were re-joined by Tim Holland and Matt Perron for an exciting two episodes to talk about the current world of patient estimates and the projected future of what organizations will need to plan for.

In this episode, Evan and Daniel are re-joined by Tim Holland and Matt Perron for an exciting two episodes to talk about the current world of patient estimates and the projected future of what organizations will need to plan for.

In this episode, Daniel Bianchini and Evan Martin are joined by Wilshire's own Marcie Carleton, Talent Acquisition & Retention Manager. Tim Holland, Director of People and Culture, will join. Marice and Tim share how the healthcare industry responds to expectations from future employees and how small organizations can respond.

In this episode, Daniel and Evan are joined by Wilshire’s own Melissa Hill & Matt Perron to share their experience and how healthcare access leaders embrace decision trees.

In this episode, Evan and Daniel are joined by NAHAM's Current President, Stephanie Benintendi, and Vice President, Philip Quick. Along with TWG's own Tim Holland to discuss The Rise of Patient Access and how the National Association of Healthcare Access Management (NAHAM.ORG) offers resources to Revenue Cycle Leadership to morph with continual changes. They will also take time to answer listeners' questions.

In this episode, Evan and Daniel are re-joined by Marcie Carlton and Tim Holland to discuss How Leaders Maintain the education and professional development of the industry.

In this episode, Evan and Daniel are joined by Allison Perez of Stanford Health Care and Patti Consolver of The Wilshire Group to discuss how IT/IS Governance can directly impact the daily operations of the Revenue Cycle. They will discuss creative ways organizations have developed Governance and structure to employ a unique partnership between operational departments.

This is a special re-release of Season one Episode 2, The Single Path: In this Episode, Evan and Daniel are joined by Jess Bowden from Allegheny Health Network, and TWG's own Jenn Krebs to discuss Leveraging Single Path coding, Flex Time/ Schedules and answer listeners' questions.

In this episode, Danie and Evan are re-joined by Jen Krebs, Director of Client Success, and for the first time, Hank Smither, Co-Founder and Managing Partner of the Wilshire Group. The gang will discuss Wilshire’s unique way of continuing to engage clients and some of the foundational items from their primary operations experience that organizations should consider in holding partners/vendors accountable.

Stories from the deployment field, In this episode, Evan and Daniel are joined by Elizabeth Larson, Sr. Strategic Advisor & Spencer Thielmann, Managing Partner and V.P. of Operations, to reflect on past development stories and share the success themes and challenges that always arise.

In this episode, Daniel and Evan, joined by Betty Johnson, RN A.C.M of Cedar Sinai's Compliance and Revenue Integrity department, Rick Lash, Principle of Lash Consulting Group, and Wilshire's very own Gretchen Case, will join in again to discuss the Evolution of Governmental Audit Programs (G.A.P.) in the Revenue Integrity and Hospital Billing Arena.

In this episode, Evan and Daniel are joined by Claims Capitals C.E.O. Austin Sober and The Director of Client Operations, Spencer Dunlap. The guys will discuss Healthcare I.T. and Revenue Cycle Operations fears around A.I. solutions and how they recommend that organizations start to overcome the fear and look at the long-term ROI. You can email Spencer at spencer@claim-capital.com

To wrap up the first Season of Wilshire IT RevCast, Daniel Bianchini and Evan Martin are joined by Wilshire's own Marcie Carleton, Talent Acquisition & Retention Manager. Tim Holland, Director of People and Culture, will join. Marice and Tim share how the healthcare industry responds to expectations from future employees and how small organizations can respond.

In this episode, Daniel is back from vacation! Special guest, Sue Plank. LCSW, CHAM, Director of Patient Access at Goshen Health, and Tim Holland, Director of People and Culture of The Wilshire Group, join Daniel Bianchini and Evan Martin. Tim and Sue will share how collaborating on developing a career ladder sparked a long-standing professional relationship supporting professional growth and industry best practices.

In this episode, Daniel and Evan are joined by Cedars-Sinai L1 Pillar Leader of Health Information and Revenue Integrity, Thea Campbell. Thea will share her perspective on where Coding and HIM are heading in using AI, the national language process, and what is not realistic in the coding technology space. The group will also discuss the risk of implementing Machine Readable Medical Records with the regulatory requirements for HIM out of the Cures ACT.

In this episode, Evan and Daniel are joined by NAHAM's Current President, Stephanie Benintendi, and Vice President, Philip Quick. Wilshire's own Tim Holland discusses The Rise of Patient Access and how the National Association of Healthcare Access Management offers resources to Revenue Cycle Leadership to morph with continual changes. The group takes time to answer a listener's question.

The healthcare revenue cycle management landscape has transformed dramatically since the pandemic. In this episode, Evan and Daniel are joined by Vyne Medical’s Chief Business Officer Scott Overholt and Patti Consolver, The Wilshire Group, to discuss how the industry is strategically managing technology and workforce management in the RCM space.

In this episode, Daniel and Evan are re-joined by their team members, Gretchen Case and Mark Wilson. The team will continue the lively two-part Debate about Operations understanding of a request being easy vs. IT actual difficulties around the request. Finally, Daniel and Evan will get Gretchen and Mark's assistance in answering listeners' questions.