Episodes

In this episode, Shelby Decosta, SVP and Chief Business Development Officer at Kaiser Permanente, discusses how strategic partnerships are expanding access to value-based care while improving quality, affordability, and patient outcomes.

In this episode, Annmarie Lyons, VP, Women's Health Service Line, UPMC Health, discusses strategies to improve access to women's healthcare, address maternity care gaps, and better meet the evolving needs of patients across generations. She also shares leadership lessons on staying curious, aligning work with purpose, and building a career centered on impact and fulfillment.

In this episode, Jennifer Worthy, Executive Vice President of Revenue Optimization at Healthcare Outcomes Performance Company (HOPCo), joins the podcast to discuss the technology gap between payers and providers and the challenges it creates across the healthcare ecosystem. She also shares her perspective on the leadership attributes needed to navigate change, foster collaboration, and drive sustainable improvements in financial and operational performance.

In this episode, Michelle Stansbury, Associate Chief Innovation Officer and Vice President of IT Applications at Houston Methodist, joins the podcast to discuss the organization’s digital priorities for 2026 and the technologies shaping the future of healthcare delivery. She shares insights on the growing role of ambient listening solutions in reducing documentation burden, improving clinician efficiency, and enabling care teams to spend more time focused on patients.

In this episode, Sarah Greichen, Chief Information & Innovation Officer at Sedgwick County Health Center, joins the podcast to discuss addressing staffing demands and reducing administrative burden through technology and innovation. She shares strategies for solving capacity challenges and explores opportunities to strengthen and improve healthcare delivery in rural communities.

In this episode, Deb Muro, Chief Information Officer, El Camino Hospital, discusses how healthcare organizations are adapting to consumer expectations, leveraging AI to improve access and operational efficiency, and creating more personalized patient experiences. She also shares insights on agentic AI, smart healthcare environments, and the future of technology-enabled care.

In this episode, Amy Lee, President and COO of Mass General Brigham's Nantucket Cottage Hospital,discusses leading a rural island hospital through seasonal population surges, workforce housing challenges, and care coordination for complex patients.

In this episode, Jill Hoggard Green, PhD, RN, FAAN, Member of Joint Commission's Board of Commissioners and is chair of Joint Commission Resources' Board of Directors, discusses the lasting impact of COVID-19, the importance of balancing financial priorities with clinical innovation, and strategies for supporting and developing the next generation of healthcare leaders and caregivers.

In this episode, Lori Lotterman, RPh MPH, Subject Matter Expert in Pharmacy & Healthcare Management, discusses the rapid evolution of pharmacy technology, from paper processes to AI-powered systems and RFID tracking. She also shares insights on mentorship, adaptability, and how automation and compliance tools are transforming healthcare operations and pharmacy practice.

In this episode, Nicole Johnson, DNP, MBA, RN, NE-BC, CPEN, Chief Nursing and Patient Operations Officer at Nemours Children’s Health, joins the podcast to discuss how strong work environments and engaged nurses contribute to better patient outcomes. She shares why nursing recruitment and workforce development remain top priorities, along with how expanding virtual nursing programs can support care teams and improve the patient experience.

In this episode, Beth C. Natt, MD, MPH, MBA, Medical Director of Pediatrics at Atlantic Health, joins the podcast to discuss the importance of vaccination education and clear communication with families. She shares insights on operational improvements across pediatric care and addresses the growing burnout clinicians face amid the politicization of medical care.

In this episode, Lisa Baird, Chief Executive Officer of Aetna Better Health of Missouri, joins the podcast to discuss keeping community needs at the center of healthcare strategy. She shares how her organization is reaching members in rural areas, improving access to care, and navigating evolving Medicaid eligibility requirements while continuing to support vulnerable populations.

In this episode, Sarah Hollins, Director of Behavioral Health Services at West Virginia University Medicine Camden Clark Medical Center, joins the podcast to discuss the importance of staff support and patient safety in behavioral healthcare leadership. She shares insights on addressing training and practice gaps, and offers her perspective on the future of behavioral health and the evolving needs of patients and care teams.

In this episode, Alda Mizaku, Chief AI Officer at Children’s National Hospital, joins the podcast to discuss expanding ambient documentation across the clinical environment and how AI education serves as the foundation for successful adoption. She also shares how these technologies can improve the patient experience while helping clinicians reduce administrative burden and focus more on care.

In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity challenges, and the growing role of AI like voice technology in improving patient access and financial experience.

In this episode, Priscilla Samuel, DNP, FNP-BC - System Vice President - Advanced Practice Nursing, Mount Sinai Health System, shares how advanced practice providers are driving access, innovation, and workforce sustainability across healthcare. She also discusses leadership lessons, the role of AI in elevating care, and why investing in people is essential to delivering patient-centered outcomes.

In this episode, Meagan Weber, DPT, CEO of Scotland County Hospital, shares how a grow your own workforce strategy is helping address rural staffing shortages through early student engagement and hands on experience. She also discusses the financial and volume challenges facing rural hospitals and the importance of building sustainable pipelines to support long term community care.

In this episode, Janel Allen, Executive Vice President and Chief People Officer, Children’s Nebraska, shares how a people first promise and retention focused strategy have strengthened culture, reduced turnover, and improved patient experience. She also discusses workforce development, leadership evolution, and the role of AI in creating a more human centered healthcare environment.

In this episode, Carla P. Cangemi, MD, FAAP, Vice President and Chief Medical Officer, St. Mary’s Healthcare System for Children’s, shares how the organization reimagined its palliative care program as Compassionate Care to better support children and families throughout every stage of the care journey. She discusses the multidisciplinary, holistic model, the importance of early trust-building conversations, and how family centered services improve quality of life and emotional support.

In this episode, Sarah Matlin, Senior Vice President and Chief Strategy Officer at Memorial Health, joins the podcast to discuss strategic partnerships with Springfield Clinic and Florida International University to expand specialty services. She shares how leveraging the Epic platform and other technologies is helping improve efficiency, enhance care delivery, and make healthcare more affordable for patients.

This episode features Stacey Conklin, CNO of Montefiore Nyack Hospital. Here, she does a deep dive into her thoughts on AI strategy, how her organization is currently using it, how it will be used in the future, and more.

This episode features Nishaminy Kasbekar, BS, PharmD - Chief Pharmacy Officer, Penn Medicine. Here she discusses the importance of meeting patience where they are, making sure pharmacists are more integrated in the entire continuum of care, AI and automation in pharmacy, and more.

In this episode, Kristie Finney, President of Riverside Shore Memorial Hospital, joins the podcast to discuss improving quality and strengthening community within the organization. She shares efforts to expand access to healthcare through better transportation solutions and highlights initiatives focused on advancing workforce development.

In this episode, Amy Jordan, Vice President of Consumer Experience at UnitedHealthcare, joins the podcast to discuss simplifying the healthcare experience and better supporting members. She shares how innovation is improving workload efficiency, along with new investment opportunities and areas for organizational growth across the healthcare landscape.