Episodes

March 24, 2023

The First Phone Call Makes All the Difference!

Experts suggest that most patients have gone to your website and have made the decision to accept the practice and the treatment before they pick up the phone to call. Debra Engelhardt Nash says it is our responsibility when we answer the phone to validate their decision. We also have to be careful when explaining our office protocols so that patients find them welcoming and patient-friendly. This program will share how to set your office apart from the moment they call you. Reach out to Debra a...
52
March 24, 2023

The First Phone Call Makes All the Difference!

Experts suggest that most patients have gone to your website and have made the decision to accept the practice and the treatment before they pick up the phone to call. Debra Engelhardt Nash says it is our responsibility when we answer the phone to validate their decision. We also have to be careful when explaining our office protocols so that patients find them welcoming and patient-friendly. This program will share how to set your office apart from the moment they call you. Reach out to Debra a...
March 21, 2023

Your Hygiene Department is the Powerhouse of Your Dental Practice

How do you get patients to "want" what they need? Since the year 2000, Debbie Seidel-Bittke has been the founder and CEO of Dental Practice Solutions. She is a dental hygiene department coach, consultant, and THE expert to use when you want to optimize your hygiene department. Debbie shares tips on her patient reward system called Celebrity Smiles which uses teeth whitening to reactive your hygiene patients, reduce cancellations and grow new patient numbers.
51
March 21, 2023

Attract, Impress, and Motivate patients to be committed to your practice.

Join us as Danny Bobrow, the president of AIM Dental Marketing shares that getting the phone to ring and people to your website is pretty simple. It’s what happens after the phone rings that makes all the difference. One thing that sets AIM apart is using its Marketing Dental Dashboard to track key areas for retaining patients long-term. Listen in to hear the podcast special Danny has to offer.
March 21, 2023

Attract, Impress, and Motivate patients to be committed to your practice

Join the Growing Your Dental Business podcast as Danny Bobrow, the president of AIM Dental Marketing shares that getting the phone to ring and people to your website is pretty simple. It’s what happens after the phone rings that makes all the difference. One thing that sets AIM apart is using its Marketing Dental Dashboard to track key areas for retaining patients long-term. Listen in to hear the podcast special Danny has to offer.
50
March 8, 2023

Your Hygiene Department is the Powerhouse of Your Dental Practice

How do you get patients to "want" what they need? Since the year 2000, Debbie Seidel-Bittke has been the founder and CEO of Dental Practice Solutions. She is a dental hygiene department coach, consultant, and THE expert to use when you want to optimize your hygiene department. Debbie shares tips on her patient reward system called Celebrity Smiles which uses teeth whitening to reactive your hygiene patients, reduce cancellations and grow new patient numbers.
49
Feb. 7, 2023

Short Staffed? Strategies to stay productive, efficient, and happy!

Have you found your office has been running with a little higher stress now that there are staff shortages across the nation? Kay Hickey has a passion to help dentists and their teams implement systems and processes not only to get organized but to create calmness within dental teams and their patients. She says efficiency creates safe, happy, and productive dental practices. Start the year off by listening to what Kay has to offer by way of tools and tips to become organized with top systems an...
48
Jan. 9, 2023

Grow your Practice with Ease, and get your Full Team on Board!

Are you still experiencing team changes? Kiera Dent the owner and founder of The Dental A Team knows exactly what you are experiencing and gives some proven tips on how to hire, train, and keep the practice consistent with what patients are experiencing. She is a partner in several dental offices and has worked in just about every position within her own practices. You know you need a standard operating procedure (SOP) in your practice and for some reason, you have not been able to get that off ...
47
Dec. 6, 2022

Finding the missing revenue in your dental practice

Heidi Mount is the President of Heidi Mount Coaching, a Virtual Consulting Company. Her work with dental practices claim to fame is helping offices make $500 more a day on tomorrow's schedule. She shares simple, effective, and easy-to-follow solutions that result in less stress and greater profitability. Learn the steps a dentist can do to analyze their numbers and take action to improve their business. Go to www.coachingdentist.com and grab "10 Secrets to Increasing Tomorrow's Revenue".
46
Oct. 19, 2022

Appreciation can help retain a quality team

Knowing that every team member brings strengths and abilities to every practice is a critical component in gaining and retaining a quality team. Listen as Adrienne Twigg, Co-Owner of Bent Ericksen & Associates, brings a positive approach to understanding the difference between recognition and appreciation when it comes to your dental team. Showing how to give and receive appreciation in the workplace is a must in today's world.
45
Sept. 28, 2022

Understanding how to give & receive appreciation in the workplace

Adrienne Twigg is the Co-Owner, of Bent Ericksen & Associates and an HR compliance consultant. She had the experience of managing a large dental group practice with 35 team members for 17 years which has given her a positive, proven approach when working with dentists across the country. Enjoy our conversation with Adrienne while you learn how to retain quality team members and solve some of the everyday issues with employee-related challenges and strengthen your dental team through appreciation...
44
Aug. 30, 2022

Embezzlement – It Could Happen To You

Tune in and learn. David is offering his $139 Embezzlement Risk Assessment Questionnaire to clients of eAssist, as well as listeners of this podcast. Email requests@prosperident.com to request the assessment, and be sure to mention this podcast.
43
May 25, 2022

How your breath affects your overall health

What does holding your breath have to do with fatigue, panic attacks, anxiety, depression, and pain? Dr. Michael Gelb, Clinical Professor in the Department of Oral Medicine and Pathology at the NYU College of Dentistry, is an innovator in airway, breathing, sleep, and painful TMJ disorders. He specializes in how all of these things affect not only individual people but their families as well. Listen as Dr. Gelb talks about why 85% of dental patients go undiagnosed with medical conditions because...
42
May 6, 2022

What are the most important 2 feet in a dental practice?

It’s a unique experience to be face to face for a podcast these days since the pandemic hit in 2020. Steve Anderson, the owner of ToPS (Total Patient Service) a dental consulting firm joined Penny Reed in Atlanta for the Thomas P. Hinman Dental Meeting 2022. One of the questions he asked was “What do you think are the most important 2 feet in a dental practice?” Fortunately, Penny answered the question correctly! If you know the answer, that’s great! If not, you will need to listen to this podca...
41
April 8, 2022

Courageous Conversations: Mastering the Important Conversations You've Been Avoiding

Katherine Eitel Belt is best known for helping dental professionals develop courageous, unscripted conversations with their teams. Katherine gives tremendous insight on how to create a positive communication team culture when discussing items such as; broken agreements, underperformance, non-participation, negativity, or toxic behavior. She shares with us a self-management checklist and a simple 4-step conversation framework that will be a life-changing way to improve leadership, relationships, ...
40
March 28, 2022

The Associate Dentist Graveyard: 3 keys to not fall into the pit!

Did you know there is a 75% failure rate when bringing on associate dentists? If you would like to grow your dental practice and are frozen after listening to the many horror stories of partnerships failing the first year, listen to Bob Spiel and his approach to hiring and retaining associates. Bob will share some of the keys of his “systems-orientation approach” to achieve a 90% success rate in searching, hiring, and retaining associate dentists.
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June 28, 2021

Episode 43 - Scheduling for Success

Excellent Patient Care = Keeping Your Schedule Full Few things make a greater impact on practice profitability like a full schedule. Tune in and hear Lindcee Barrera's patient for patient care and how it directly correlates with keeping your schedule full, and more money in your bank account. Lindcee shares the mindset as well as tips and tools for getting your patients scheduled and keeping them healthy. Lindcee has over 17 years of experience in dentistry and patient care. She began her care...
1
Oct. 13, 2016

Episode 1 Growing Your Dental Business – Where Do I Start?

Episode 1 Welcome to the introductory session, Episode One, of the Growing Your Dental Business Show podcast. I am so excited to have you join me on this journey. Where should you start? In this session, I cover the Five Keys to Growing Your Dental Business as well as what you can expect in future episodes. Be sure to give it a listen and subscribe on iTunes. For a downloadable transcript of this podcast, click the button below.