Episodes

Are you stuck in the day-to-day grind of your daycare with no time to actually think about growing it? Have you ever felt like you’re working hard but missing new ideas, opportunities, or shortcuts that others are using? And what if simply getting out of your facility for a few days could completely change the trajectory of your business? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom brings you a packed show focused on one of the fastest ways to accelerate your growth… get...

Are you still running your dog daycare like it’s 2006 while your clients have already moved on? Have you noticed dog owners spending more than ever but your margins still feel tight? And what if the biggest opportunity in your business right now is hiding in plain sight… in how your clients actually see their dogs? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom dives into a powerful shift happening right now in the pet care industry — one that could dramatically change how ...

Are you working harder than ever in your dog daycare but your income just isn’t moving up the way it should? Have you ever felt like you hit a profit ceiling in your business no matter what strategies you try? And what if the real thing holding you back isn’t your marketing, your pricing… or your team… but what’s going on in your own head? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom delivers a powerful and honest deep dive into one of the most overlooked drivers of busin...

Are you doing everything right in your daycare with various cleaning protocols, vaccinations, safety checks, but still dealing with illness outbreaks, stressed dogs, and frustrated clients? Have you ever stopped to consider that the real problem might be something you can’t even see? And what if improving your air quality could protect your dogs, your staff and save your business tens of thousands in lost revenue? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom tunes in from...

Are you running a dog daycare that feels busy all the time… but still not making the kind of money you know you should be? Have you ever looked at another pet business in your town and wondered why they seem to attract better clients, charge higher prices, and make it all look easier? And what if the real key to making more money in your business wasn’t doing more… but positioning what you already do in a much smarter way? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom goes...

Are you making the kind of mistakes in your business that feel harmless now… but could quietly cost you a fortune later? Have you ever looked back at a decision you made and thought, “What the hell was I thinking?” And what if some of the biggest wins in business only come after you’ve made — and learned from — a few expensive mistakes first? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom marks April Fools’ Day with a slightly different kind of show — a brutally honest look...

Ever feel like something’s off in your business…but you can’t quite put your finger on it? You’re busy. Dogs everywhere. Calendar full. And yet… the money doesn’t match the effort. Maybe your pet business isn’t actually sick… or are you just treating the wrong symptoms? Well, before you spend a ton of money on ads, SEO, a new website, or another shiny new fix…is it worth identifying what’s really broken? See, the fastest way to grow your dog daycare, isn’t trying to improve everything at on...

Are you trying to compete in the crowded middle of the market… when the real opportunity might be sitting at the very top? If you doubled your prices tomorrow, would your business collapse… or would you simply make more money and start attracting a different kind of client? And what if the secret to making significantly more money wasn’t squeezing in more dogs… but deliberately designing a business for affluent dog owners who happily pay for a better experience? In this week’s episode of the ...

Are you building a dog daycare that attracts the right clients… or just more clients? If your facility was completely full tomorrow, would that actually make you richer — or just more stressed? And what if the real path to profitability wasn’t squeezing in more dogs… but attracting better clients who happily pay more for a better experience? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom dives deep into a concept that could radically change the way you think about pricing, ...

Are you focusing on the small stuff in your business… while ignoring the two things that actually determine your profit? When was the last time you seriously reviewed your pricing — not just for a once-a-year increase — but as an ongoing strategy? And if labour and pricing are the only two levers that truly move cashflow, valuation, and long-term freedom… why do so many owners hesitate to pull them? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom builds on a powerful convers...

Are you, like most, treating your onboarding process as a formality rather than a serious sales opportunity? When was the last time you stepped outside your facility — not to escape the chaos— but to study how other businesses engineer spending, loyalty, and experience? And if even billion-dollar theme parks leave money on the table… what might you be missing? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom shares insights fresh off the plane from Orlando, where he attended ...

Are you trying to be everything to every dog owner…and finding your marketing feels noisy, crowded, and hard to differentiate? Have you ever worried that specialising or niching your services would shrink your audience…when it might actually do the exact opposite? And what if focusing on a specific type of client, dog, or service could make your marketing easier, your pricing stronger, and your business more profitable? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Ho...

Should your daycare or boarding facility offer one simple all-inclusive price… or a menu of optional add-ons clients can choose from? Is charging for enrichment, upgrades, or premium services genuinely unethical… or is it actually better for dogs, staff, and your long-term business health? And could sticking to an all-inclusive model quietly limit your profit, your service quality, and your ability to stand out in a more competitive pet care market? In this week’s episode of the Pet Boarding ...

Are you focusing heavily on scent, activity, and social play…but overlooking one of the dog’s most powerful senses? Have you ever considered that the bedding, cushioning, and physical comfort inside your facility could be one of the biggest opportunities to improve behaviour, client confidence, and revenue? And what if enrichment didn’t always require more labour…but instead could quietly increase value while using the space you already have? In this week’s episode of the Pet Boarding & Dayca...

Do you have a business idea sitting in your head, half-built in notebooks, daydreams, and late-night conversations? Have you ever wondered what actually separates a pet business that gets funded, built, and launched from one that stays stuck in planning limbo? And what if a business plan wasn’t just a box-ticking exercise for the bank… but a tool to clarify your vision, your values, and the business you really want to build? In this week’s episode of the Pet Boarding & Daycare Podcast, host D...

Does your pet facility smell similar to most others… like nothing in particular? Or worse, have you become nose-blind to something your clients notice the second they walk in? Did you know scenting wasn’t just about odour control…but one of the simplest ways to create a high-value, premium brand experience? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Kevin Rhodes from Air Essentials to explore one of the most overlooked elements of experientia...

Are you still running a “play all day” daycare and wondering why some dogs struggle, staff burn out, and profit stays tight? Do you want to add enrichment… but feel like it will be complicated, expensive, or hard to execute? And what does good enrichment actually look like when it’s done properly — for the dogs, the staff, and the business? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Jess Okon from Blue Nine Pet Products for a wide-ranging, pa...

Do you want to grow your business…without having to cram more dogs into your facility? Are you clear on what business you’re actually in — or are you still pricing your services like everyone else? And what does premium positioning really look like when it’s done properly? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson records while aboard the Barclay Pet Pro Cruise and shares a powerful, practical interview with Kim Buchanan, owner of Fetch Dog Resort in India...

Do you feel fired up in January… then somehow end up repeating the same harmful patterns by March? Are you working harder every year, but not always seeing that effort translate into momentum and profitability? And what are the most switched-on pet business owners actually doing differently as they head into 2026? In this New Year’s Eve episode, host Dom Hodgson reflects on the close of 2025 and opens the door on the Elite Mastermind, sharing real, unfiltered lessons from experienced pet busi...

Are you sitting on an untapped revenue stream inside your dog daycare… and barely touching it? Do you understand that enrichment is important, but struggle with structure, consistency, staff buy-in, or selling it confidently? And what actually happens when enrichment stops being “a nice extra” and becomes a core part of how your business runs? In this milestone 100th episode, host Dom Hodgson delivers a Christmas special based around the untapped power of enrichment, using three real-world ca...

What happens when you stop trying to serve everyone and instead build a business around a very specific kind of pet owner? Do you assume cats are “easy,” independent, or somehow less demanding than dogs — and could that assumption be costing your business a huge opportunity? And what does it really take to build a profitable, respected, expert-led business in a niche most of the industry still overlooks? In this week’s episode, host Dom Hodgson sits down with Lynn Paolillo, founder of Catnaps...

Are you unknowingly sitting on a December sales opportunity that could carry your business into 2026? Do you have a plan to turn one-time holiday boarders into long-term, multi-service, high-value clients? Curious as to how gifting your clients can trigger a wave of upsells, future bookings, and repeat spending? In this week’s episode, Dom breaks down why December is one of the richest selling seasons of the year, and why most pet care businesses barely scratch the surface. You’ll learn how t...

Ever thought about writing a book to elevate your authority… but convinced yourself you’re “not ready”? Wondering how a simple paper-and-ink asset can transform your marketing, attract affluent clients, and position your facility miles ahead of the competition? And did you get a copy of Mission Enrich, Dom’s brand-new business parable that launched at the Hershey Expo and is already pulling in glowing reviews? In this week’s episode, host Dom Hodgson gives you an exclusive, behind-the-scenes ...

Are you staring down Black Friday wondering whether you should run a promo… cut a price… add a bonus… or avoid the whole thing entirely? Ever felt the pressure to “join in” with what other people are doing even when you’re not sure if it will help or harm your business? And want to know EXACTLY how smart daycare and pet resort owners use Black Friday to generate revenue and lock in long-term clients — without discounting themselves into oblivion? In this week’s episode, host Dom Hodgson deliv...