Episodes

Do you want to offer more enrichment and exercise services but feel held back by your existing facility? Are you struggling to maximize revenue with limited space, shortage of staff, and lack of resources? Want to learn the secret to adding upsell services even when you have limited indoor and no outdoor space? Then join us in this episode of the Pet Boarding and Daycare Podcast, where host Dom Hodgson chats with Tania Isenstein. Tania shares her journey from corporate law to transforming a s...

Are you struggling with hiring and retaining quality staff in your pet care facility? Want to learn effective strategies to build and maintain a dedicated team? In this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson sits down with Dana Kreutzerfrom Wild Paw Consulting. Dana shares her journey from a Craigslist ad to managing a successful pet resort, where she onboarded over 200 employees. Dana provides actionable insights on hiring, training, and retaining staff to create a...

Are you struggling to add dog training programs to your daycare offering? Do you want to offer training but don’t have the staff or services to meet demand? Maybe you already do training but find the revolving door of training clients a marketing headache? How would you like to learn from a seasoned expert who has built a hugely successful pet care brand around innovative dog training services? You are in luck, because in this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson...

Are you struggling to turn the grooming side of your pet care business into a profit center? How can you overcome staffing challenges and build a profitable grooming team? Want to learn how to maximize your grooming operations and boost your bottom line? Many facilities struggle with grooming because it requires skilled labor that owners can’t readily replace. This creates a “we vs them” culture. However, done correctly grooming can be incredibly profitable – generating anywhere from $125k to...

What do attendees, vendors and speakers learn by attending a Barkleigh expo? How can you attend and maybe become a speaker at a Pet Boarding and Daycare Conference? Want to learn first-hand from those who are shaping the future of pet boarding and daycare? Join us for a special episode of the Pet Boarding and Daycare Podcast, recorded live from the bustling trade show floor of the Pet Boarding and Daycare Expo West at the Horseshoe in Las Vegas. Dom Hodgson and his son Toby scour the expo, and ...

Do you ever feel lonely running your pet business, and wonder if other business owners are facing the same challenges as you? Would you like to hear real-life experiences, from pet care providers just like you? Then you will love episode 18 because Dom is speaking to a bunch of awesome pet care providers who attended the Pet Boarding and Daycare expo in Las Vegas! You’ll hear from passionate pet professionals from all over the USA, Canada and even Australia, and you’ll hear first-hand, why SO...

Do you want to know how top professionals are navigating the challenges and seizing opportunities in pet boarding and daycare? Have you ever wondered if it’s worth leaving your facility, jumping on a plane to attend a pet care expo? Then get ready to be inspired by real-life examples, as you hear from pet care business owners just like you, who are this week attending the PB & D expo in Nevada! Dom Hodgson is broadcasting live from the Pet Boarding and Daycare Expo West in Las Vegas, as he br...

Does the thought of raising your pet care prices send chills down your spine? Are you constantly wrestling with your pricing strategy, worried it might turn customers away? \Do you wonder how high is too high when it comes to setting service rates in your pet care business? If inflation and rising costs are eating into your margins, and you are unsure about how to tackle a price increase, then you are in the right place, because in this week’s power-packed episode of the Pet Boarding and Dayc...

Are you overwhelmed by the financial complexities of starting your pet care business? Do you find the maze of banking options for start-ups confusing and intimidating? Are you worried it’s too early, or you are leaving it too late to talk to someone about financing? If these questions are keeping you up at night, then today’s episode of the Pet Boarding and Daycare Podcast is tailor-made for you. Dom is joined by Claire Cronin from Live Oak Bank, who will unveil critical banking strategies a...

Are you tired of spinning your wheels on social media without seeing any real growth in your pet care business? Wondering how to effectively convert your social media efforts into tangible business results? Do you feel despondent when your like, loves, hearts and views fail to convert into paying clients? Most pet business owners agree that social media marketing is fast, free and easy to use. But, it’s also noisy, overcrowded, and because all of your competitors are using social, it makes it...

Do you ever feel overwhelmed by the possibilities in the pet industry? Need inspiration how you can innovate within your existing business model? Wondering how you can diversify your pet care business to increase revenue and reduce burnout? Then, tune in to this week’s episode where we dive deep into the art of pet business diversification, with the dynamic Eve Molzhon from Dog Handler Academy. Eve worked in corporate sales and marketing before getting into the dog industry with Capable Canines...

Are you stuck in the daily grind of your pet business, wondering if there’s a better way to operate? Do you feel like your pet care business could use a burst of creativity to help you stand out in a crowded market? Are you looking for an edge but keep getting dragged into the day-to-day tasks, and never have time to develop your business? If so, this week’s episode of the Pet Boarding and Daycare Podcast will help give your business the creative boost it needs, because we are diving into the wo...

Do you ever feel isolated in your pet business journey? Do you struggle to push yourself out of your comfort zone, which holds you back from making meaningful connections? Wondering how forging strong relationships can actually impact your bottom line and business resilience, especially in tough times? In this week’s insightful episode of the Pet Boarding and Daycare Podcast, we unravel the game-changing strategy of networking, and nurturing key relationships that could redefine the trajector...

Are you contemplating the sale of your pet business but unsure how to ensure its legacy? Does the thought of selling your life’s work leave you worried about your loyal employees’ future? Then you are in luck because in this week’s episode we deep dive into the exit strategies that are available to you when it’s finally time to hang up your dog leads and put away your poo bags. To help get a real-life insight into the selling process I’m talking to Eyal Cohen from Pet Resort Hospitality Group...

Struggling to make your pet care business stand out online? Need help with increases sales but don’t know where to start? Want to turn casual one-time sales into a loyal community of clients? Then you are in luck because in this week’s episode Dom is joined by digital marketing expert Joe Meyers. Together they lay out a simple three-step plan to help you identify the hidden opportunities in your operation, so you can turn marketing challenges into business success. And, in a special edition ...

Do you offer outstanding pet care but struggle to communicate what makes you special? Does your marketing lag behind your experience, and are you failing to stand out from the competition? Are you ready to sprinkle some Disney magic onto your pet business but unsure where to start? Then you are in luck, because this week the Pet Biz Wiz brings you an episode packed with marketing strategies swiped straight from the magic kingdom, that you can plug straight into your pet business. You’ll lear...

Are you struggling to staff your pet care facility? Do you need a hiring system that can cope with the growth of your business? Then you are in luck, because this week Dom is joined by pet care recruitment specialist Joe Latona. Joe started as a dog walker in Chicago, moved into management and HR roles, and now runs a pet care recruitment agency. Joe and Dom deep dive on how you can re-imagine your recruitment process, so you turn hiring headaches into sustainable staffing solutions. You’ll l...

Do you offer enrichment, but struggle to market the benefits? Have you ever wondered what it takes to turn a passion for pet care into a thriving multi-location business? This week’s packed episode is a must-listen for anyone in the pet care industry who dreams of expansion without the nightmare of compromised service quality or profit loss. I’m joined by Sean Parker, whose doggy daycare in Dubai is redefining pet care luxury. Top legal beagle Jeremy Cohen from Boston Dog Lawyers shares cruci...

Have you thought about franchising your pet care business, but don’t know where to start? Do you have awesome operational systems but lack the marketing systems required to scale your business to more locations? Are you worried that scaling will simply put more stress on your staffing systems and pressure on your profit margins? Then you are in luck, because in this week’s show I’m talking to Steven Parker, the visionary co-founder and co-CEO of K9 Resorts, a super successful luxury pet care ...

How often should you communicate with your clients? Should you send regular emails, texts, newsletters, or none of the above? Do you have an automated marketing system that warms up new prospects, and gets them excited about using your services? Most pet care facilities have awesome operational, staff training, and canine enrichment systems, but they lack a proven marketing process. In this week’s packed show, I’m talking to Digital Marketing Expert Josh Hightower about CRM’s (Customer Relat...

Is it a good idea to start a pet business with your life partner? Can you really run a thriving business, and still maintain a healthy and happy home life away from work? What happens to your relationship when the business faces real challenges? Well, you are about to find out because in this week’s show, I’m talking to six couples who chose to build a pet business around their relationship, or should that be, build a relationship around their pet business! Either way you are in for a real t...

Are you thinking about opening a pet care facility? Are you afraid to stepping away from a secure job and start your own pet business? Would you like to avoid the common mistakes that new doggy daycare business owners make? Then you’re in luck, because in this week’s show I’m talking to three pet business owners in the doggy daycare space. One is around a month away from opening his first facility, the second has recently opened his first doggy daycare business after more than 10 years runni...

Do you find you work too many hours in your pet business? Do you wish you could charge higher prices for the amazing service you offer? Well, this week’s episode will help you bust out of that long hours/low pay mindset, because Dom is talking to Tim Jackson, a dog behaviourist and doggy daycare owner from the North East of England. Tim started his pet care business as a side hustle to his vet nurse job, eventually adding more services, and staff members until he finally opened his daycare in...

Welcome to the inaugural ‘pilot’ episode of the Pet Boarding and Daycare podcast, your ultimate resource to help unleash the next phase of your pet business growth. Join your host Dominic Hodgson, as he shares what you can look forward to in the coming weeks and months, including real-time industry news, practical marketing tips, and insightful interviews with industry experts, all wrapped up in weekly show, delivered in Dom’s uniquely entertaining style. In this opening episode Dom shares his...