Episodes

In this episode, Christian Milaster, MS, Founder and CEO of Ingenium Consulting Group, shares how thoughtful implementation, not just new technology, is critical to improving outcomes in rural health. He discusses CMS rural health transformation funding, digital health and AI trends, and why methodology and implementation science are essential to turning innovation into real impact.

In this episode, Debra Jaeger, SVP and Chief Revenue Officer at Mount Sinai, shares how she is unifying fragmented revenue operations, improving cash collections and denials, and leveraging AI, predictive analytics, and workforce development to modernize the revenue cycle and enhance the patient financial experience.

In this episode, Dr. Theodoros Teknos, President and Scientific Director of the University Hospitals Seidman Cancer Center at University Hospitals Cleveland Medical Center and Deputy Director of the Case Comprehensive Cancer Center, joins the podcast to discuss balancing cancer center ambitions with broader health system priorities. He shares perspectives on when restraint versus expansion is necessary and how machine learning is beginning to shape cancer research, strategy, and care delivery.

In this episode, Rani Morrison Williams, MS, MSW, LCSW, FACHE, CDE, Chief Diversity and Community Health Equity Officer at the University of Illinois Hospital and Health Sciences System, shares how her team is addressing social determinants of health through community partnerships and innovative care models. She discusses leading equity-focused initiatives, preparing for Medicaid changes, and demonstrating ROI for non-revenue-generating services in a resource-constrained environment.

In this episode, Sue Anderson, Regional President of the Wisconsin Region at SSM Health, discusses navigating rural and urban care challenges, healthcare financing pressures, and the impact of clinical and operational excellence. She also shares leadership lessons shaped by continuous improvement, mission driven culture, and decades of experience across consulting and health system leadership.

In this episode, Alan Condon, Editor in Chief at Becker’s Healthcare, breaks down Prime Healthcare Foundation’s acquisition of Central Maine Healthcare and explores how major systems like Ascension and CommonSpirit Health are stabilizing finances, reshaping portfolios, and pursuing strategic growth.

In this episode, Ben Goodstein, Vice President and Chief Ambulatory Officer at Dayton Children's Hospital, shares insights on the new $180 million behavioral health hospital, strategies for workforce recruitment and retention, and efforts to expand access to pediatric and primary care. He also discusses how a focus on provider engagement and integrated care supports the hospital’s growth and community impact heading into 2026.

In this episode, Tom Vasko, Chief Executive Officer of Newman Memorial Hospital, shares how his organization is strengthening rural healthcare through workforce investment, telehealth expansion, and regional partnerships. He discusses keeping care local, aligning culture with strategy, and building a sustainable, mission driven health system for the future.

In this episode, Anna Tempesta Noonan, BSN, MS, RN, President and Chief Operating Officer of Central Vermont Medical Center at the University of Vermont Health Network, shares insights on the realities of rural healthcare delivery, workforce pipelines, and hospital sustainability. She discusses caring for an aging population, regionalizing services, and how new federal investment and collaboration can help transform rural health for the future.

In this episode, Dr. Eric Cioe-Peña, Vice President of Global Health at Northwell Health, discusses building a systemwide approach to global health, balancing clinical practice with executive leadership, and advancing health system strengthening worldwide. He also shares insights from the World Economic Forum in Davos, lifelong learning, and navigating imposter syndrome as a physician leader.

In this episode, Emily Moorhead, President of the Macomb Market at Henry Ford Health, shares how she is leading operational and workforce stabilization amid rapid growth and industry headwinds. She discusses financial sustainability, staff engagement, patient safety, and making disciplined decisions to support long-term access, trust, and community-centered care.

In this episode, Melanie Fernando, President and CEO of Aetna Better Health of Illinois, discusses launching a virtual menopause partnership to close gaps in Medicaid women’s health, improve member engagement, and drive better outcomes through tailored, community based solutions.

In this episode, Sadie Durham, DNP, RN, Chief Nursing Officer at Ascension St. Vincent’s Clay County in Middleburg, Fla., shares how refocusing on bedside shift reporting and hourly rounding led to a 40 point increase in net promoter score. She discusses sustaining frontline accountability, standardizing nursing practices, and why getting back to basics can drive meaningful gains in patient experience.

In this episode, Praneetha Elugunti of Mayo Clinic explores how health care leaders can balance innovation with human-centered care. She shares insights on leveraging AI responsibly, investing in workforce development, and creating connected, personalized care experiences across physical, digital, and virtual environments.

In this episode, Dr. Michael Weiss, Vice President of Population Health at Rady Children's Health, shares how his team is shifting pediatric care from reactive treatment to proactive prevention. He discusses value-based care, advanced primary care models, and strategies to improve outcomes for children while addressing social drivers of health.

In this episode, Meghan Doyle, Chief Executive Officer of Partum Health, discusses how her organization is enhancing maternal and family care through hybrid in-person and virtual support. She shares insights on expanding Medicaid coverage, partnering with health systems, and creating proactive, patient-centered care models to improve outcomes for women and families.

In this episode, Alex Ding, MD, Enterprise Deputy Chief Medical Officer at Humana, discusses the findings from Humana’s latest Value-Based Care Report, including lower hospital admissions and emergency department visits among Medicare Advantage members in value based arrangements. He shares how deeper primary care continuity, stronger payer provider alignment, and reduced administrative burden are key to scaling sustainable, outcomes driven care. Learn more here: https://humana.com/vbc

In this episode, Carl Bergetz, Chief Legal Officer and General Counsel at Rush University System for Health, shares how the legal and government affairs team helps navigate policy changes, compliance challenges, and regulatory uncertainty. He discusses preparing for emerging issues, leveraging technology responsibly, and bringing care closer to patients while maintaining human-centered healthcare.

In this episode, Randy Farmer, President and Chief Executive Officer of Vermont Information Technology Leaders and the state’s health information exchange, discusses the evolution from data connectivity to health intelligence. He shares priorities around culture, customer experience, AI adoption, and how health data can drive better outcomes and lower costs across states and communities.

In this episode, Joseph Carr, Vice President of Supply Chain at Akron Children’s, discusses how his team is shifting supply chain decision-making back to a clinically integrated, strategic model. He shares lessons from driving standardization, freeing up clinician time for patient care, and balancing innovation, automation, and workforce well-being while supporting the mission of pediatric care.

In this episode, Dr. Lisa Fort, Assistant Chief Medical Information Officer at Ochsner Health, discusses how her team is using virtual care to reduce emergency department overcrowding and streamline patient care. She shares insights on integrating technology, improving care transitions, and creating a patient-centric approach across the health system.

In this episode, Paul Markovich, President and CEO of Ascendiun, discusses his testimony before Congress, the push to eliminate PBM spread pricing and rebates, and why he believes the healthcare industry must confront its cost problem head on. He also shares how Ascendiun’s new structure, digital health record ambitions, and unbundled PBM model aim to build a system that is sustainably affordable and worthy of patients and families.

In this episode, Patrick Gilligan, President and CEO of Point32Health, shares how the New England based nonprofit is confronting rising medical and pharmacy costs while staying focused on members and employers as its true shareholders. He discusses the affordability crisis, aligning incentives with providers, and why redesigning care around the patient experience is essential to lowering costs and improving outcomes.

In this episode, Dr. Sylvester Youlo, Orthopedic Surgeon at Phelps Health, shares how shifting CMS rules and the move toward outpatient care are reshaping surgical practice in rural health systems. He discusses Phelps Health’s clinical documentation initiative and why strong documentation is critical for patient care, reimbursement, and the future of healthcare delivery.