The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
In this episode, Dr. Rich talks about a phenomenon he observes at way too many dental practices: “The answer is NO - now what’s the question?”...
In this episode, Dr. Rich shares a question he got from an attendee at a recent seminar - is it ethical to do a prophy on the first visit? To answer,...
In this episode, Dr. Rich shares a valuable dental practice lesson he learned when his dishwasher “went up!” This leads to the very important question...
Dr. Rich has visited hundreds if not thousands of dental practices, and in this episode, he shares ten things he has actually heard many dentists say...
There are so many missed opportunities in the dental office, and in this episode of The Dental Practice Fixers podcast, we give you a bunch. We start...