The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
Your Breath Stinks!
This episode "Your Breath Stinks" features some pretty crazy “mystery shopper calls.” A potential patient wants to know if their stink breath could...
“Dr. Anonymous...”
This is one of the strangest episodes in the history of The Dental Practice Fixers. A dentist asks a question about his team and then appears as “Dr....
Schedule More New Patients With ALASKA!
In today’s episode, we field a great listener question about the best way to get a new patient off the phone and into the appointment book. The answer?...
Are You A Real Dentist Or Do You Just Work Here?
In today’s episode, we field a great listener question about the best way to get a new patient’s contact information and what to do if they don’t...
Nervous Patients and Bad Reviews!
In today’s episode, we field a great listener question about responding to bad reviews and HIPPA compliancy in doing so. Also, is your dental office...
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