Episodes

Sometimes an operations problem feels like waking up with amnesia on a spaceship orbiting another star. This month Joe Block joins Mandi to discuss Project Hail Mary by Andy Weir.

Time for some summer reading! Elora and Mandi talk about crypto, Walmart parking lots, and money laundering.

Refactoring code can be a big job and take weeks or months. But what about just doing a bit of 'tidying'? This month, we talk about Kent Beck's new book, *Tidy First?*.

This week we change gears a little bit to chat with Michelle Glauser, Founder and CEO of Techtonica, about starting and running an organization that helps underrepresented folks train for and obtain jobs in technology.

This month our book club features Flow Engineering: From Value Stream Mapping to Effective Action, out May 14, 2024 from IT Revolution Press. The authors, Steve Pereira and Andrew Davis, join Mandi to talk about the book, the practice of Value...

Cloud development can be tricky. It needs many different skills related to both infrastructure and software. Here's where Wing comes in. It combines infrastructure and runtime code in one language. This helps developers stay focused and...

Spotting a security issue, or even thinking you may have caused one can be nerve-wracking, and the last thing anyone wants is to accidentally create noise for another team. Getting to know your security team can help make it all a little less...

Dealing with legacy systems is challenging for both technical and organizational reasons. This book explores various aspects of dealing with older systems, organizing teams and projects to modernize them, and cope with the process. Hannele and...

Successful Site Reliability Engineering (SRE) teams are skilled in both software and systems engineering, allowing them to manage reliable, scalable systems. They proactively identify and address potential issues, use failures as learning...

In this episode, we welcome Nora Jones, Founder and CEO of Jeli, which PagerDuty acquired in 2023. We talk with Nora about expanding incident response into incident management and learning from incidents to improve reliability.

What is a software *engineer*? Software drives so much of our everyday lives, yet software development as a field has not adopted the kind of licensure other engineering disciplines have long been subject to. Hannele and Mandi discuss this...

Internal Developer Portals have become crucial for organizations seeking to enhance developer experience, reduce cognitive load, and adhere to company standards. In this episode, we welcome Dave Bresci, who explains why and how PagerDuty uses...

In this episode, Kat chats with PagerDuty's own EMEA support team lead, John O'Donnell, about the challenges of scaling a CS Team across global offices, mentoring others, and building your own career, all while remembering to stop and take a...

If you've ever been in a conference talk or been chatting with somebody and they say, 'You really should read this book. Here's this thing that I learned from this book that really made a difference for me', we've been there too, and we're...

On this episode, Heitor Lessa, Chief Architect at AWS, shares some insights on the journey of Powertools for AWS Lambda and the practices involved in growing and maintaining an open source community.

Platform Engineering. You've probably heard it mentioned, maybe discussed if your team would benefit from it. What is platform engineering, and why are organizations looking for solutions? This week we talk with Abby Bangser, Principal...

Our team has had a busy year. We've welcomed new members and gotten to chat with lots of great folks all over. This week we chatted about some of the things we enjoyed about 2023 and what we're looking forward to in 2024.

Use cases for the Python programming language are everywhere. This week we talk to Mike Fiedler, Security and Safety Engineer for PyPI about keeping those use cases secure, working in Open Source, and sending Python to space.

This week we talk to Matt Davis about how leaders can build a culture of learning in modern organizations. Leaders foster continuous learning opportunities for teams and help employees cope with environments where change is constant.

For our 100th episode, we reached out to the folks who have been at PagerDuty the longest, and asked them to share some of their stories with us and with you! These folks are from all over PagerDuty and had some amazing one-of-a-kind...

Working with older monolithic applications can be cumbersome, and many organizations have taken the journey to devolve their monolith into smaller individual services. That path isn't for everyone, and JJ Asghar joins us to talk about when to...

J. Paul Reed returns to the show to talk more about a series of posts he published on Medium discussing how likely post-incident action items are to be completed.

This week we welcome to the show Manuel Pais who is the co-author of "Team Topologies: Organizing business and technology teams for fast flow". Manuel will walk us through some of the concepts that enable companies to deliver value more...

Threat modeling is one of those things that teams say they should be doing, but many never quite do it. Putting together a formal threat model with input from the whole organization is daunting. Where do you start? Where do you draw the line?...