Episodes

Mandi Walls talks with John Allspaw, Co-Founder and Principal at Adaptive Capacity Labs, about the practice of dealing with technical incidents.

In this episode Matty Stratton makes a special appearance talking to us about Digital Transformation, Government Agencies, the impact of COVID, and thinking ahead.

Julie Gunderson and Mandi Walls talk with J. Paul Reed, Senior Applied Resilience Engineer at Netflix, about the importance of thinking about your humans and how operations has changed in the light of COVID-19.

In this episode Julie Gunderson plays right answers/wrong answers with Brian Weber, Sr. Site Reliability Engineer at Twitter and Brian Rutkin, Staff Site Reliability Engineer at Twitter. The guests share both the right ways and the wrong ways...

Jaime Woo and Emil Stolarsky are Co-founders of Incident Labs and curators The Post-Incident Review zine. They talk with Scott about the importance of learning from mistakes, what makes a good post-incident report, and more importantly how to...

In this episode Julie Gunderson talks with Erik Ketcham, Senior Manager, Software Engineering for a financial services company. Application Monitoring: Erik talks about his high-level strategy for monitoring for folks that are new to the practice. He talks about things you may want to think about such as: How long it takes to load a webpage, breaking down website requests into different categories, measurements, and SLA’s. Erik: “Another aspect might also be monitoring things like database co...

Austin and George discuss why other industries (like industrial scale shipping) are able to automate massive systems without adding complexity, yet the software industry hasn’t adopted the same approach. Why are we okay with that? We discuss...

Shifting to 100% Remote Work Sumbry, Head of Reliability Engineering at AirBnb, and George discuss tips for the current challenge many of us in the software industry are facing: how we communicate with our coworkers remotely. We consider lessons learned from managing globally distributed teams and compare those to what we’re learning now due to the COVID-19 pandemic. Lessons from managing globally distributed teams Having managed engineering teams at Twilio, Uber, and now AirBnb, Sumbry share...

In this episode, the PagerDuty community team discusses what they have learned at PagerDuty and in the industry over the last 20 years.

Implementing a Full-Service Ownership Model Leandro and George discuss a few of the practical considerations that teams need to tackle when moving to a model where teams own the code they ship to production. Building Ownership Teams We discuss the transition from just writing software code to empowering teams to own more of that lifecycle. Leandro tells us a bit about how his company, MessageBird, has approached this problem. “It’s giving ownership to both functional and non-functional aspec...

In this episode, Julie Gunderson talks with Jason Yee, Director of Advocacy at Gremlin about the current state of affairs with COVID-19 and the similarities between incident response and chaos engineering.

In this episode host Julie Gunderson talks with Corey Quinn, the "Number One Cloud Influencer for 2019", named by Analytica.

Scott McAllister and George Miranda, cover practical ways to figure out how to code, ship, and own your own software in production by discussing the Full-Service Ownership Ops Guide

In this episode, Julie Gunderson talks with Bea Hughes, Senior Security Engineer and Sarai Rosenberg, Insecurity Princess; both from PagerDuty, about all things security.

Paul Hinze and Robbie Th'ng from HashiCorp join Scott as they talk about Terraform and infrastructure as code

Jay Gordon is the host of the popular On-Call Nightmares podcast. Matt and Jay discuss some of the stories Jay has heard, as well as how on-call has changed over the years.

Jay Gordon is the host of the popular On-Call Nightmares podcast. Matt and Jay discuss some of the stories Jay has heard, as well as how on-call has changed over the years.

In this episode host George Miranda chats with Bruce Wong, Director of Engineering at StitchFix, about practical ways of getting started with Chaos Engineering.

Additional Resources PagerDuty Home Page Episode transcribed by Rev

In this episode, host Julie Gunderson talks with Google’s Yuri Grinshteyn, Customer Engineer at Google Cloud and specialist in reliability, about the importance of smart alerting and Service Level Objectives.

In this episode the four show hosts introduce themselves, concepts behind this podcast, and a few of the upcoming episodes.