Episodes

This week we check in with PagerDuty's CTO, Tim Armandpour, to learn more about his perspectives on the state of incident response, where reliability work is headed, and the challenges organizations are still facing.

This week we're joined by Mark Hatch, Senior Director of Infrastructure at Recharge, for a bit of a trip down memory lane. How has infrastructure, monitoring, and response changed for Operations folks in the last 20 years? Mark shares his...

This is an exciting episode: we're welcoming a new team member to PagerDuty's Developer Advocacy team, as well as an additional host for this podcast! Listen in to meet Tiago Barbosa and learn more about what he's excited to bring to the...

In this episode, we dive into the world of artificial intelligence (AI) and its impact on developer experience. James Governor of Redmonk joined us to explore the varying opinions on AI, from the fear of a robot takeover to the integration of...

How and when you communicate about an incident is important for keeping stakeholders, users, and customers informed. It also has ramifications for your Support teams and how disruptive an incident can be for them. In this episode, PagerDuty...

PagerDuty alum and former Page It host, Scott McAllister, returns to the pod in this episode to talk about what he's doing now and his experience jumping back into the startup world.

Managing work processes across an organization can be a challenge. Shared responsibilities and bottlenecks can cause confusion, stress, and delays. In this episode, we talk with Helen Beal about Value Stream Management, a practice for...

Many work processes require sophisticated orchestration of data among any number of different software applications. Low-Code and No-Code solutions can help folks create powerful automation to assist in this process. Sarah Ryan joins us to...

In this episode, PagerDuty talks to PaigerDuty! Paige Cruz from Chronosphere joins us to discuss what a sustainable on-call culture really means, maintaining healthy on-call hygiene to avoid burning out the humans who have to respond to...

Startups have unique needs and challenges. Cloud computing platforms have made getting technical projects up and running far easier than they used to be, but there's still a place for help and advice. This week we talk with Chris Munns about...

Are your customer support and engineering teams working in silos, unaware of what is happening on the other end? Kat Gaines and Rachel Stephens discuss some of the pitfalls that can lead to this situation, and how to avoid them for smoother...

Modern application architectures are reliant on third party, cloud-based dependencies. Services might have dozens of external services they rely on for everything from search to shopping carts to authentication. How do you know your...

In this episode, another PagerDuty employee joins us to tell us aboout an unusual approach to problem solving! Listen in to hear Dylan Lingelbach all about applying DNA sequencing algorithms in unexpected places.

Educating developers is more than just on-boarding. It's continually preparing them to perform well at their job as demands and technology change. Join us as we talk with Eric Potter, Director of Developer Education at Sweetwater, about...

The PagerDuty Community Team joined the Ops.IO Community earlier this year. We wanted to learn more about Ops.IO and the folks who started it.

The communities that grow up around software products can have many different characteristics. This week Mary and Julie chat with Mandi about developer communities and the people parts of developer 'marketing'.

PagerDuty has been nominated in the 'Best End-to-End DevOps Tool/Service' category in the DevOps Dozen Awards 2022. Head to https://devopsdozen.com to cast your vote for PagerDuty

API security is more than just putting up a firewall and watching the perimeter of your application. You also need to observe what is going on inside. Join us as we talk with Rob Dickinson, founder and CTO of Resurface, about API security.

Your network layer is the foundation of your service reliability. When things go wrong, they go very wrong. Stuart Clark joins us to talk about the stress the network can cause.

Sometimes you plan to become a manager, sometimes it just happens. When leading a team with different types of tasks and responsibilities, Scott took some time to find folks who weren't just like everyone else.

October is Cybersecurity Awareness Month! Our security team at PagerDuty helps our engineers keep our platforms safe, helps our employees with security training, and much more. Megg and Patrick joined us for this episode to tell us about what...

The Linkerd service mesh for Kubernetes helps your application access resources and secures network connections. We talked with Jason Morgan of Buoyant about service meshes in general and Linkerd in particular to learn more about it.

Embracing automation in distributed systems is key for reaching scale and efficiency. This week we talk to Jake Cohen about runbook automation, what it means for teams, and how it creates opportunities for automated diagnostics.

The Software Bill of Materials, or SBOM, is a list of any and all components included in a software artifact. In the United States, SBOMs are a requirement for software used by the federal government. This week we talk to Barak Brudo about the...