Each episode of the What It Means podcast features Forrester analysts providing their unique perspective on the latest news and trends impacting marketing, CX, and technology leaders.
A lot of companies talk about culture. But how do you walk the walk? Learn how Office Depot keeps focused and connected to its core purpose: helping...
Sixty-two percent of companies fail to get the most out of their business technology — and the CEO and CIO are to blame. Forrester CEO George Colony...
Climate change poses a serious threat to business operations. Vice President Stephanie Balaouras and Researcher Sal Schiano discuss how firms are...
Forrester analysts J. P. Gownder and Sam Stern ponder how employee experience can adapt to this bot-filled future.
Research Director Martin Gill explains the inherent issues that have plagued many digital transformation efforts and how companies can become fit for...